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Online Purchase - Artistry Rack

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Online Purchase - Artistry Rack Reports & Reviews (1)

- Yucaipa, CA, USA
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Place an order on Nov. 27, 2024 for a Christmas gift for my neice. Site (Artistry Rack) said product would ship in 3 to 4 days. The company took the money out of my acct immediately but I never received the product. I sent 7 emails between Dec 24 (when I knew the gift wouldn't be here for Christmas) and today, Jan 27, 2025. I searched their sight for a phone number or address but the only contact info was [email protected]. I requested a refund in all 7 emails. Their responses were lie after lie. First, they said they wouldn't cancel it because it had shipped (even though they falsely advertised that the item would ship in 3 to 4 days and it was know almost a month later. Some of the responses list shipping info spanning weeks, and lastly, the said they delivered it January 12th. They have no proof of delivery and I have no product! Buyer beware, this company is a scam!

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