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NovaPaw

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NovaPaw Reports & Reviews (1)

- Sugar Land, TX, USA • Jun 07, 2026
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Ordered a pee pad for a puppy. Instead of one pad, 4 additional pads were actually ordered. I cancelled the additional pads. The amount was refunded. However I noticed a monthly charge of $59.9. I contacted NovaPaw who told me I joined a monthly VIP service. I cancelled the “membership”, contacted the credit card charged, automatic payment has been halted and a new card was issued. The customer service acts responsibly but this is an obvious case of fraud. Heads up.

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