I ordered one that is ONE novapaw pee pad, I paid for it by credit card! Without me knowing, they charged my credit card 59.99 at the end of june and july !!!! That is almost 120.00! I called them, first i got a recording for something totally different. I called back and got a lady in India!!!!! She told me i was getting charged a membership fee of 59.99 per month!! I ordered one pad, paid over 40.00 for it, i got that pad and that was it and that it all i wanted was one pad only. I dont have dogs anymore so i dont need pee pads. Novapaw kept charging me. Again, i ordered one pee pad, paid for it, then got charged 59.99 twice. This company is a scam, fraud. And you cant even talk to a person in america! Stay away from this company. If you need pee pads for your dog, go to petsmart. At least you know its legit!!!
Useful
Reply
Reporter_Rp7xok
Sign in to contact user
- Sugar Land, TX, USA• Jun 07, 2026
Share
Report
Website: mynovapaw.com
Address:30 N Gould St Ste R, Sheridan, WY 82801, USA
Country:United States
Total money lost:$180
Type of a scam:Online Purchase
NovaPaw enrolled me in a monthly VIP service without consent
Ordered a pee pad for a puppy. Instead of one pad, 4 additional pads were actually ordered. I cancelled the additional pads. The amount was refunded. However I noticed a monthly charge of $59.9. I contacted NovaPaw who told me I joined a monthly VIP service. I cancelled the “membership”, contacted the credit card charged, automatic payment has been halted and a new card was issued. The customer service acts responsibly but this is an obvious case of fraud. Heads up.
Useful
Reply
NovaPaw Contacts
If you know any contact information for NovaPaw, help other victims by adding it!
Genevieve and Craig Bolden are part of the ShinyHunters. They have caused data breaches at the following businesses. McKesson, AT&T, TranUnion...Sep 03, 2026
Karelle/Fake Riri asked me for money several times. I helped here and there but she promised to pay me back. It’s been over a year at this point...Aug 30, 2026
I received a phone call from someone who stated his name is, Mike Henry, with Sweepstakes Clearing House. And also, mentioned Readers Digest. Stated...23 h ago
The voicemail I received:
“I am calling on behalf of document delivery services. We have been retained to schedule and deliver legal documents to...23 h ago
Received mailing indicating I needed to make my annual payment to the SCC. I was told in the letter to send the payment for $100 to C.P.S and file...23 h ago
I received an e-mail stating that I was approved for a Milestone Mastercard. The initial fee is $300.00 and I would receive the card in 10 to 14...23 h ago
This is locator Parks from pretrial division and processing. I received a fax order in regards to a complaint in the process of being filed thi...23 h ago
Text message stated. Deborah, closure was scheduled on your Hot Springs home warranty file. Home Warranty Dept: 1-844-300-1154.
Reply STOP to opt out.1 Reports
Jacob M Diaz contact me to see if i was ready to get my credit sweep started I stated yes he asked me to get reports so I did from all 3 credit...1 Reports
Received a letter on Friday May 16 2025 from Pro Plan Benefits describing benefits like auto care savings plan, will locate a ASE certified Tech...1 Reports
NovaPaw charged credit card twice without consent
NovaPaw enrolled me in a monthly VIP service without consent