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Mooyius.com

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Mooyius.com Reports & Reviews (3)

- Byram, MS, USA • Mar 25, 2025
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This company advertises really expensive and elegant clothes. The actual quality of the clothes are very poorly made. Nothing is as advertised, and the customer service is non-existent. They do not provide return labels or addresses. You can send an email to a customer support address. If they respond, they ask for pictures of the clothing. They do not respond after pictures are sent. They do not abide by their refund policy. This site is selling cheap and poorly made clothes advertised as high quality clothing, and taking people’s money.

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- Marshalltown, IA, USA • Mar 05, 2025
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I went into the mooyius web page after it popped up on Facebook. I clicked on the link they listed their clothes as being 100% high quality satin. I ordered some blouses and a dress and some pants. When the order arrived, the clothes color did not match the description. I contacted them via email, because there is not a phone number for them, a couple of days after I got the order. I explained that the quality if the clothe was not as it was on the description and they said to send pictures, so I did with a description for each item and my order number. after that they would just say I am sorry you are not satisfied with your order and kept asking for the same Information over and over that went on for a almost two months. I contacted PayPal which is who I made installments with and they said that they only only do return of refunds within 30 days. Now I know why the company kept buying time. They are very well aware how to cheat people.

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- Chapin, SC, USA • Jan 03, 2025
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I ordered 14 items of clothing from the Mooyius.com website on 11/16/24. I received 7 of the items on 12/7 and contacted the company on 12/10 about the 7 missing items and about returning some of the items I received. The quality of the items I received did not match the pictures on the website and is pretty low quality craftsmanship. The Mooyius website states that returns can be made within 14 days if the items have not been worn or washed or misused. I asked for a refund and they asked me to send pictures of the items I wished to return, which I did. they responded with "If you agree to change another item, we will give you a $15 coupon". I then asked for a full refund of the items and they come back with refunding 80% of the items and then 85% with a 15% handling fee. I still have no news of the 7 missing items and no further communication about the tracking number for them.

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