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Lure Cologne

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Lure Cologne Reports & Reviews (1)

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I made a purchase from a company of a product I saw on Pinterest. I did a Google search of the product and the company name came up. I typed the web address lurecologne.com in the URL and made a purchase. The company claimed they have two centers/locations (US and China), so I automatically assumed my purchase would be arriving from within the States. I made the purchase on July 29, 2023, for a total of $35. I checked the tracking number when I received an email on July 30, 2023 stating my order had shipped, and noticed it looked different. I would discover the items were coming from China. I would go on periodically and track the itinerary. The last post of my package was on August 8, 2023 saying my items are in a Sorting Center in New York, NY. August 11, 2023 I sent a return email to [email protected] demanding to know where is my package and why there's no new activity on the post. I received a customer empathetic and sorrowful response citing someone would look into the situation, and to reach back out if needed. As of today, August 14, 2023, there's no new activity on the post (nothing since August 8, 2023), so I sent out another email asking if I've been scammed. And today they had the audacity to send me an email survey regarding the quality of the items. How can I survey something I have yet to receive.

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