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lucyandclaire-charleston.com Reports & Reviews (2)

- Richmond, VA, USA • Jul 29, 2026

I purchased 3 items of clothing from the website of what appeared to be a mother and daughter owned boutique in Casper, Wy. What I received were ill fitting items made from cheap material, similar to what is used in Halloween costumes. When I attempted to return, I learned this company is actually located in China. They told me to keep my items and continued offering me percentage refunds when I requested a return address. UPS quoted me over $200 in mailing charges for the address they finally provided.

Please note, this company uses multiple domain names, Lucy and Claire, Lucy and Clara, Lucy and Clare.

- Seattle, WA, USA • Jul 20, 2026

The proprietor said they were a mother/daughter shop Charleston. The photo of the dress that I ordered was very different than the one that arrived. It was shipped from China, through 5215 S. Boyle Avenue; Vernon, California. There was no label in the garment and what was supposed to be a small was easily a large. When I tried to return it, the proprietor asked for a photo of the dress I ordered and also the dress I received. After I did that they then began offering less than full refund without returning the item or a percentage of my expense as a store credit. This went back and forth for several iterations until Wang finally said that international rates for returns was pretty high and offered me a smaller percentage of the price I paid. When I told them I wanted full refund, Wang then sent me instructions for returning, with a return address to

Lane 1177, Jianlan Road, Meixu Street, Yinzhou District; City: Ningbo

Code postal : 315100

Province : Zhejiang

Country: China

Tel.: 15314571683

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