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Lucy & Lilly

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Lucy & Lilly Reports & Reviews (1)

- Woodstock, CT, USA • 22 h ago
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Purchased an item of clothing from Lucy & Lilly online. Quickly cancelled after doing a quick search of reviews. They responded promptly and tried to get me to take the item with a token discount to get me to not cancel but I insisted. I was promised a refund within 7 to 10 days. That was over a month ago. Repeated inquiries have yielded nothing. They have an automated response that begins positively, but over time, promises are not met. They create "tickets" for resolution and a day later you get what seems like a personal email asking for my patience. When I threatened submission of a complaint to ScamPulse.com they stopped responding.

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