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Limuva

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Limuva Reports & Reviews (3)

- Madison, AL, USA • 20 h ago
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Thank you for coming back to me so clearly — I completely understand, and I'm sorry this has dragged on longer than it should have.

I can see your order #LV56855 here on my side. It has the four Brightening Lip Serums on it — Peach Rose Fresh, Fine Wine, Pink Berry Fresh and Cherry Red Fresh — and it hasn't shipped out yet. For the second order you mentioned, the number didn't come through on my end in a way I can match to an account, so could you send it to me exactly as it appears in your order confirmation email? That way I'm looking at the right record and nothing gets missed.

I've flagged your refund request for review on your account and I'm staying on it personally. I won't give you a promise I can't keep on the outcome, but you won't have to chase me for it.

As soon as I have that second order number, I'll pull both records together and come back to you here.

Kind regards,

Sofia

Limuva Customer Service

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- Birmingham, AL, USA • Jul 13, 2026
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Limuva...I ordered 2 lip serums totalling approximately $20. Never rec'd the product. It has been 3 weeks.

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- Lake Charles, LA, USA • Jul 06, 2026
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So I wanted to try this new lip gloss by limuva. My original purchase was $19.90, that’s it. But when you get to the end of the checkout, it tells you that your purchase is not complete to press this green button. I definitely was not trying to purchase anything extra, I emailed them right away to let them know what was going on, and they kept insisting on giving me a discount. All I wanted was my original purchase. They said something about a subscription, I was not trying to purchase no subscription. So, the first person told me that the order would be cancelled, and someone else would contact me for that part. Well, thei person contacted saying the order had already shipped, but I haven’t received any shipping info, and it’s no way they shipped it that fast. They just sent shipping info this morning. After the first person said it would be cancelled. I have all the emails, and I also contacted my credit card company.

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