SCAMJG Towing SC Reports & Reviews (2)
JG Towing SC Contacts
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3330 Business Cir, Charleston, SC 29418, United StatesPhone: |
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www.jgtowingsc.com
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They charge your Roadside Service Company
Scammer's address 3330 Business Circle, North Charleston, SC 29418, USA
Scammer's email [email protected]
Country United States
Total money lost $211
Type of a scam Other
I returned to the parking spot where I parked about 3 hours later and realized that my car was no longer there. I immediately called Charleston City Parking Services, knowing that I was parked in a city spot, to see if they had any information on why my car was no longer there, thinking that the city must have had someone tow it for a legitimate reason. The city had no record of my car being towed that night and advised that I call back in an hour in case someone from the city had just towed my car and the information wasn't in their computer system yet. In the meantime, I called a private towing company that services most of the pay-to-park, private parking lots in downtown Charleston. They also had no record of my car, and when I described to them where I parked my car, they indicated that they do not service that area. At that point, I had no idea where my car would have gone so I called 911 to report that my car was missing. The city dispatched an officer to meet me. I described the nature of the situation I was in and offered to help. The officer called the city parking services to see if any new tow reports had come in, and still had no record of my car. The officer also called the same private towing company I called to ensure nothing new had been reported with them, and they still did not have any record of my car. In a final attempt before escalating the situation to officially report a missing car, the officer called his dispatcher to see if they received any new information on my car. He was informed that a call just came in for my car from a private towing company. The officer noted to me that they had never heard of the towing company before and provided me with the number to contact them. This was JG Towing.
I called the towing company, JG Towing, and their dispatcher answered and confirmed that they towed my car. I asked the dispatcher the reason for towing my car. He said that because I had not paid for my parking spot in the pay-for-parking, private lot on King Street and Calhoun Street, they towed my car. The dispatcher advised that I could pay $211 by Apple Pay, Venmo, Cash App or cash-- credit or debit cards are not accepted, to get my car back. When asked when I could retrieve my car, the dispatcher at the towing company said that they are not open on the weekends (Saturday or Sunday), but if I called early Saturday morning, I could potentially arrange a time to pick up my car, as a courtesy to me. However, if I did not pick up my car the next day, I would be charged an additional fee for each day it was held.
I was shocked when I heard that they towed my car from that lot because I did not originally park there, nor did I ever enter that area of downtown Charleston. I never moved my car during the few hours I was out, and I knew it was locked, so the likelihood of my car being stolen and moved to that lot was low. I was floored and confused as to how my car was moved and which governing entity deemed it necessary to tow my car.
The next day (Saturday), I called JG Towing to arrange a time to pick up my car. The dispatcher stressed again that I would need to pay the $211 fee by Apple Pay, Venmo, Cash App, or cash, as they do not accept credit or debit card payments. Upon arrival at their office, which is a small, run-down utility shed, I met an employee who was able to make the transaction so I could get my car back. The employee was on the phone with the CEO of the company, Tony Gentile. Tony requested my phone number so he could send me a Cash App request of $211 to complete my transaction to get my car back. While the employee was still on the phone with the CEO, I requested to receive a report of the details around when my car was towed, what location, and the reason. He said that they don't have that information on hand and I may be able to request it from the office by visiting the office when they're open on Monday. I pressed the employee to request pictures of my car, at a minimum, from the CEO. The CEO sent three pictures of my car to the employee. All three pictures showed my car already hooked up to the tow truck, in a well-lit parking lot, with buildings surrounding it, much like the private lot on Calhoun Street and King Street. None of the pictures showed my car not hooked up to the truck nor in the original space that I parked my car in. The company said it had no record of my car ever being on Charlotte Street, where I originally parked. I finally received my car back, confirmed that all of the doors were locked and there did not seem to be any foul play indicating that the car was broken into or stolen-- everything was exactly where I had left it when I parked Friday night on Charlotte Street.
This leads me to the conclusion that the only way my car ended up in the parking lot where they "towed" it from, is that they towed it from where I was legally parked on Charlotte Street, took it on the tow truck to the private lot where they then took the pictures of my car hooked to the truck, made the report at that time, and then took it to their yard. In essence, JG Towing stole my car to make an illegitimate claim that I was parked illegally in a private lot, so they could tow it away and hold it for ransom until I paid $211.
This story does not seem far off from what reviews of JG Towing show on Google and Yelp. I am sharing this story to raise awareness to others that may have been found in a similar situation with JG Towing and also in hopes that this crook behavior is put to a stop.