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[email protected] Reports & Reviews (47)

- Glen Carbon, IL, USA • Sep 17, 2023

Dick's sporting good on facebook advertised sandles and I ordered a pair on 7-1-23. I email the company and rec'd a response on 8-27-23 that the order shipped and is on the way. It gave me a website to track of ************************. i logged in with tracking number *************. It shipped from China, which I was unaware of, and the tracking shows delivered to Encinitas CA on

- Oakland, CA, USA • Sep 08, 2023

Huge savings on Hoka shoes. They got my credit card info. I closed account a few minutes after I purchased shoes.

Advertised as Dick Sporting Goids.

• Sep 02, 2023

Used bogus shipping company changed my address so my order & then sent to wrong address

• Aug 30, 2023

They gave me tracking number. It was coming from China and delivered to Palm Beach. But I live in Maryland.

• Aug 30, 2023

Purchased June 8th

Most recent email from them

Dear customer,

I am very sorry that the parcel was lost by the logistics company. We have sent it to you again, and the logistics will update your parcel status in 10-15 working days. Please wait patiently

Have a good week.

Cordial greetings

Customer service center

• Aug 16, 2023

I was on Facebook shop now a Dicks Sporting Goods summer sale ad appeared. I purchased 2 pair of Hoka tennis shoes at $19.94 a piece. Was sent order # and confirmation through email unable to contact them anymore. 

• Aug 09, 2023

They pretended to be an official site. I have pictures of the emails received

• Aug 09, 2023

it was “sold” as a Stanley thermal mug online and we never received it. It’s been 4 months and they just keep replying to email saying they will update us when they can. I called them out as frauds and they replied saying “have a happy life.”

• Aug 06, 2023

Came across an AD on instagram for a shoe company called Famous Footwear that was having a huge sale on Hey Dudes brand shoes so I clicked on the link made the purchase and 3 months later sill no shoes! Of course have emailed the company but they keep saying it’s in transit but others have ordered and they too have not received any product!

• Aug 06, 2023

They had a close out sale on Birkenstocks. They gave me a tracking number and they delivered to Georgia. I have emailed the only contact information they have on the site, and he hasn’t emailed me back.

• Aug 03, 2023

Posing as hey due shoes and the Hey Dude store, I went to purchase 4 pairs of these shoes via an Instagram advertisement that I thought was legitimate. It even sent me email updates regarding my items. Until I saw it was rerouted to some place in Hawaii where a person picked it up at a local post office and I never received my items. The email address listed won't return my email correspondence either

• Jul 31, 2023

I ordered product on MAY 16, 2023 and it will be AUGUST tomorrow and I have no merchandise and they continue to give me the run around. I have asked for a refund for over a month. I told them this and also told them I'd be reporting their business.

• Jul 31, 2023

The website advertised low prices for a Stanley stainless steel tumbler so I ordered 2. They never arrived, and I have sent a dozen emails to the company asking for a refund. They respond a week later that they have reshipped the products. I know that I have been scammed out of my money and I did enter my credit account number online when I made the purchase.

• Jul 27, 2023

This service is being used on Facebook.

• Jul 24, 2023

Facebook ad for discounted Hey Dudes, they were delivered to Texas I'm in TN this has happened to A LOT of people

• Jul 24, 2023

I clicked on an ad online for Hey Dude brand of shoes. The site was offering a sale and products were at a extremely reduced price and when I provided my email I got additional percentage off the total. I received a confirmation email even with tracking number. The tracking number did take to another sight which was all in Chinese and showed a package moving about the country of China. Then I checked back the tracking only after a friend stated that her order shows as delivered to Hawaii. My order showed my package was delivered to Texas. Neither package has arrived. I sent an email to the contact at the bottom of the confirmation email [email protected] then I googled the same email address and learned it was a big scam. The website no long exists.

• Jul 23, 2023

Ad on Facebook for discounted Birkenstocks. Said items coming from Dicks Sporting goods overseas overstock.

• Jul 23, 2023

Bought shoes online through facebook. Never received items.

• Jul 20, 2023

There was an ad on Facebook for Birkenstock sandals for 24.99. Once you clicked on it, it took you to a website that is no longer available. That’s where the order was placed from. The order went through for the price as asked and I received an email saying it was shipped with a tracking number. The package came from China but was delivered to an address in Puerto Rico, which was never provided by me, I live in Alabama. I have reached out to the email they provided for help and they told me I need to contact the local mail carrier to confirm the delivery location.

• Jul 18, 2023

My sister-in-law sent this to me. She also got scammed. We both thought it was a discount for hey dude they delivered the shoes to a place in California. I never got them. I had to open up a claim with my bank it’s still processing.

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