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IT USA Reports & Reviews (81)

Victim Location 35741
Type of a scam Fake Invoice/Supplier Bill

We received an invoice from this "company" for supplies for a printer that we do not own. As we have a contract with a company for service and supplies for the machines we do have onsite, we knew that this was not a legitimate invoice. In looking online, we found that several other businesses had also received "invoices" for the same amount. We also found that the address used by IT USA is actually Greenwich Mail Center (formerly a Mail Boxes, Etc.)

Victim Location 07432
Type of a scam Fake Invoice/Supplier Bill

We have received calls, faxes, emails, and snail mail from IT USA claiming that we have an outstanding balance for Sharp copier supplies. We don't have a Sharp copier that matches the part number and have never done any business with IT USA. They are persistent and contact us regularly threatening late charges.

Victim Location 74146
Type of a scam Fake Invoice/Supplier Bill

Received an invoice from this company for printer supplies for a printer type that we do not own.

Item Code: HC55112

QTY: 2

Per Unit Cost: $598.99

The invoice does not list any way to contact them except through an 800 number. No email, no website, etc.

While they got a contact name and address right, they used a phone number that we have not had in several years.

Victim Location 11788
Type of a scam Fake Invoice/Supplier Bill

My company has no Konica Minolta equipment. Yet I received an invoice for a quantity of 2 HC53112 Konica Minolta Bizhub c368 supplies at 589.99 each. Total balance with shipping and handling of 1,220.95

I've read on that many people have reported this company with similar invoices and it seems for the same dollar amount.

I guess that they hope in a overworked environment that someone will just pay it. Pathetic!

Victim Location 91733
Type of a scam Fake Invoice/Supplier Bill


Victim Location 60606
Type of a scam Fake Invoice/Supplier Bill

The scammer first called to let our company know that they had an ink cartridge that was not delivered to us. About two weeks later, we received an invoice in the amount of $1,220.95 for two ink cartridges and shipping & handling. These were never purchased by our company.

Victim Location 80231
Type of a scam Fake Invoice/Supplier Bill

Received an invoice for the business I manage accounting for. Knew we did not order and verified with the person whose name was listed on the invoice. No product was ordered or received. Product listed was Hewlett Packard Laserjet 506 "supplies" for $1220.95. I left a voicemail with a nasty message for the company. Because it was fun. Don't fall for these scams! If it doesn't sound right, it probably isn't.

Victim Location 22202
Type of a scam Fake Invoice/Supplier Bill

Our company received an invoice from this company for a HP Laserjet P3015 for an invoice total $1220.95 that we did not order. When I attempted to contact them, the phone consistently rolls over to a voice mail. When they call back, the number displayed is (111) 111-1111.

Victim Location 95928
Type of a scam Fake Invoice/Supplier Bill

Received invoice 90424 citing a charge for item code HC53112 printer supplies, including a charge for item UPSSH011 for shipping and handling. The total charge is $1220.95. These supplies were never ordered or received from this company and no contact has ever been had with "IT USA." All information cited on the fake invoice was public information on our website and clearly used to generate the fake charges. Also suspicious is the date of invoice and due date being the same and over a month old from receipt of the invoice. There is a bonus offered for electric payments through calling the number listed, 800.493.1323

Victim Location 45810
Type of a scam Fake Invoice/Supplier Bill

They called regarding a past due invoice. Emailed a copy of the invoice. We asked for proof of delivery and they could not send it. When we call back we get a generic voicemail asking us to leave, name, company name, and invoice number. They have called multiple times trying to get it paid. The invoice has for 2 printer supplies totaling $1,220.95. The invoice does not have any PO number on it but did have the Acct/Admin Sr. Manager's name on it.

Victim Location 23602
Type of a scam Fake Invoice/Supplier Bill

Fake vendor e-mailed an invoice for HP toners in the amount of $3,327.76. Luckily this was caught and we did not pay it.

Victim Location 90067
Type of a scam Fake Invoice/Supplier Bill

I am a Systems Administrator for a company in Los Angeles, CA. On October 6, 2018 I received an invoice, referencing the company I work for as well as my name as the primary contact, from IT USA for $1,220.95 worth of Brother toner cartridges. Not recognizing this company in our accounting system and because my name was referenced, accounts payable brought it to my attention. I called the phone number on the invoice and left a message requesting a return phone call. After playing phone tag, no one ever picked up the phone when I called, I got in touch with a person named Debra Mitchell (Caller ID 111-111-1111 or Private Number) who was very hesitant to speak with me and kept asking to speak with accounts payable. I would not transfer her and explained that I did not order this product and that I would need a copy of the purchase order and proof of delivery before proceeding. She then told me to not worry about the invoice, that she would take care of it. I then asked "Debra Mitchell" if she was just sending out invoices to unsuspecting companies on the off chance that someone just blindly pays at which point she became very defensive. I asked her to issue a credit memo or send me a letter explaining herself at which point she said she could not do that but that she could send me an email, which I reluctantly accepted. As of October 10, 2018 I have not received anything. In addition, the invoice was accompanied by a promotional "Special Offer" flier for a $100 Visa Gift Card to anyone who sent in payment of the attached invoice, I have included a pdf that includes both the invoice and flier for reference and comment.

Victim Location 90013
Type of a scam Fake Invoice/Supplier Bill

My company received a phone call saying that we had an unpaid invoice for two printers amounting to $1,220.95, which included the name of one of our employees as well as the make and model of our existing printers. We asked the person the phone to submit an invoice and after investigating it was clear that this was a fraudulent invoice.

Victim Location 79912
Type of a scam Fake Invoice/Supplier Bill

An invoice from IT USA came across my desk for just over $1,200 for HP Laserjet supplies. The Laserjet model mentioned is an older model and our company does not have that model. However, with many locations, I followed up to see if it was legitimate. I first called the number on the invoice and it rolled to voicemail. I left a message asking for more details on the purchase. I also searched for information about the company and could not find any information other than people who also received fraudulent invoices. The company did call our AP department back, not me, a couple of days later. IT USA followed up with an email to the AP person which was then forwarded to me. I responded to our AP person and the IT USA email address stating we have not ordered anything from IT USA, I consider the invoice to be fraudulent, and I would not consider this matter unless any additional documentation was supplied. Within an hour, I received a phone call from someone claiming to be with the Accounts Receivable department of IT USA. She stated that she saw my email and if I didn’t order any items, she could provide a cancellation number. I accepted the number and asked how they even thought we ordered anything from them. Who placed the order and where was it shipped? She said she works in AR and does not have that information. I then asked if she could send me any information about the company. She just repeated the cancellation number and hung up. The email address goes through an offshore secure email service and their phone number is masked when calling. I am sharing this information for anyone else who may find an unexpected invoice. I also hope someone eventually pursues this company for fraudulent activities.

Victim Location 94720
Type of a scam Fake Invoice/Supplier Bill

I received an invoice from IT USA for "copier products" that totaled over $1200. I called the company we use and they informed me they do not know who IT USA is and that all invoices come from them (the company we lease from) directly and not from any other 3rd party. I did some internet research and, apparently IT USA sends invoices to companies for copier products and hope said company will just pay the invoice. On the invoice, it says payments are due by 7/27/18 and any payments received after are subject to late fees. The envelope is post-marked 8/1/18, so that was a clue this is fake as was the fact there weren't any of our copier numbers on the invoice in question.

Victim Location 94539
Type of a scam Fake Invoice/Supplier Bill

Received an invoice from IT USA for products never ordered (not one of our authorized vendors). Did not loose money because our company policy restricts payments if vendor does not supply certain information.

Victim Location 46222
Type of a scam Fake Invoice/Supplier Bill

This started when I received a call from a company asking about our printer supplies. It wasn't a memorable call, nor did I agree to purchase any products. I ended up giving them the make and model of our printer. A few months later we received an outrageously priced invoice ($1,220.96) with my name as the contact for two supplies for the mentioned printer + shipping and handling. We get all of our printing supplies through a lease agreement with a local company that our IT department works with. When I received the invoice, I immediately recalled the phone call and new it was scam. A quick google search confirmed my findings!

Victim Location 83301
Total money lost $1,200
Type of a scam Fake Invoice/Supplier Bill

We received an invoice in the mail from IT USA. It said that we ordered 2 toners from them for $600 each for a type of printer that we did not own. I called customer service and received an automated message each time asking to leave name, phone number, and invoice number and they would call back within 48 hours. I never received a call back. We are out $1200. DO NOT PAY INVOICES FROM THIS COMPANY! THEY ARE FAKE!

Victim Location 97006
Type of a scam Fake Invoice/Supplier Bill

We purchase toners through Staples and Pacific Office Automation (via contract). Never anywhere else and the invoice came with my name on it. Of course spelled incorrectly. I haven't ordered toners since 1996 so considering the fake invoice was dated this year it wasn't me. $1,200.00 worth. I called them and let them know what I thought about it. Do NOT pay the invoice. I also told them anything we receive from them will be considered a gift. Which we will never see any product.

Victim Location 53925
Type of a scam Fake Invoice/Supplier Bill

Received invoice for products never ordered.

Terms: Upon Receipt

IT Rep: 11

Date of Invoice 4/2/2018

Invoice Due Date: 4/2/2018

Item details:

E260A21A Lexmark E260 Supplies

UPSPFCH001 Premium freight charge

Supplies are warehoused at no charge until delivery is requested. Shipped overnight.

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