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IT USA Reports & Reviews (89)

Victim Location 36116
Type of a scam Fake Invoice/Supplier Bill

ITUSA is a toner scam company that sends out invoices for toner that was never ordered.

Victim Location 80538
Type of a scam Fake Invoice/Supplier Bill

We have received a fake invoice from this company and then follow up calls. I have uploaded a copy of the invoice, redacting our company information in order to avoid further issues. We always purchase toner through our purchasing agent and the contact who they listed verified that they did not ever order any supplies.

Victim Location 95134
Type of a scam Fake Invoice/Supplier Bill

I received an invoice today from IT USA for two ink cartridges that we did not order. I knew it was a scam right away because we have a contract with a specific company for ALL of our ink & toners so I knew we wouldn't have been receiving them from some random company I'd never heard of. I also noticed that the contact person listed on the invoice has retired from our company. When I looked up IT USA on Google, all I could find were reports of scams.

Victim Location 92056
Type of a scam Fake Invoice/Supplier Bill


Victim Location 47802
Type of a scam Fake Invoice/Supplier Bill

I work at *** *** at the *** *** ** branch. I work closely with invoicing. We received an invoice for "HEWLETT PACKARD LASERJET PRO 401 SUPPLIES" totaling $1,220.95. It appeared to be a very legitimate invoice, had an invoice number, had my name *** *** as the contact, and put that the invoice was overdue and that it would soon be accruing late charges. It requested a credit card number. On another page that came with the invoice was an advertisement that if the invoice were to be paid, I would personally receive a $100 debit card. We have never contact this company and do not own nor have received supplies for this particular printer. I have attached said invoice. I cannot get a hold of their customer service phone number. I have left voicemails but they will not return them.

Victim Location 07109
Type of a scam Fake Invoice/Supplier Bill

Received an invoice for Lexmark supplies never ordered along with shipping charges, total was $1,220.95. Called the 800 number but never spoke to anyone. Was told to leave a message and I would be called back in a few days. I was called back and spoke with Mr. Christopher Hartley who said it must have been an error and he world cancel the invoice, even gave me a cancellation reference number. How can this company continue to get away this?

Victim Location 94089
Type of a scam Fake Invoice/Supplier Bill

Got an invoice for HP Laserjet 400 M401 total $1220.95 which we never purchased or heard of this vendor name.

This company had our correct company's name, address, phone number.

Victim Location 21014
Type of a scam Fake Invoice/Supplier Bill

Fake invoice claiming my business owes $1200 for supplies. It appears as if someone captured a legitimate invoice from a different vendor we use, and edited it to direct payment to IT USA.

My copier vendor tells me that these guys call customers, ask what devices they have, and try to convince them to accept receipt of toner and supplies.

Victim Location 35741
Type of a scam Fake Invoice/Supplier Bill

We received an invoice from this "company" for supplies for a printer that we do not own. As we have a contract with a company for service and supplies for the machines we do have onsite, we knew that this was not a legitimate invoice. In looking online, we found that several other businesses had also received "invoices" for the same amount. We also found that the address used by IT USA is actually Greenwich Mail Center (formerly a Mail Boxes, Etc.)

Victim Location 07432
Type of a scam Fake Invoice/Supplier Bill

We have received calls, faxes, emails, and snail mail from IT USA claiming that we have an outstanding balance for Sharp copier supplies. We don't have a Sharp copier that matches the part number and have never done any business with IT USA. They are persistent and contact us regularly threatening late charges.

Victim Location 74146
Type of a scam Fake Invoice/Supplier Bill

Received an invoice from this company for printer supplies for a printer type that we do not own.

Item Code: HC55112

QTY: 2

Per Unit Cost: $598.99

The invoice does not list any way to contact them except through an 800 number. No email, no website, etc.

While they got a contact name and address right, they used a phone number that we have not had in several years.

Victim Location 11788
Type of a scam Fake Invoice/Supplier Bill

My company has no Konica Minolta equipment. Yet I received an invoice for a quantity of 2 HC53112 Konica Minolta Bizhub c368 supplies at 589.99 each. Total balance with shipping and handling of 1,220.95

I've read on that many people have reported this company with similar invoices and it seems for the same dollar amount.

I guess that they hope in a overworked environment that someone will just pay it. Pathetic!

Victim Location 91733
Type of a scam Fake Invoice/Supplier Bill


Victim Location 60606
Type of a scam Fake Invoice/Supplier Bill

The scammer first called to let our company know that they had an ink cartridge that was not delivered to us. About two weeks later, we received an invoice in the amount of $1,220.95 for two ink cartridges and shipping & handling. These were never purchased by our company.

Victim Location 80231
Type of a scam Fake Invoice/Supplier Bill

Received an invoice for the business I manage accounting for. Knew we did not order and verified with the person whose name was listed on the invoice. No product was ordered or received. Product listed was Hewlett Packard Laserjet 506 "supplies" for $1220.95. I left a voicemail with a nasty message for the company. Because it was fun. Don't fall for these scams! If it doesn't sound right, it probably isn't.

Victim Location 22202
Type of a scam Fake Invoice/Supplier Bill

Our company received an invoice from this company for a HP Laserjet P3015 for an invoice total $1220.95 that we did not order. When I attempted to contact them, the phone consistently rolls over to a voice mail. When they call back, the number displayed is (111) 111-1111.

Victim Location 95928
Type of a scam Fake Invoice/Supplier Bill

Received invoice 90424 citing a charge for item code HC53112 printer supplies, including a charge for item UPSSH011 for shipping and handling. The total charge is $1220.95. These supplies were never ordered or received from this company and no contact has ever been had with "IT USA." All information cited on the fake invoice was public information on our website and clearly used to generate the fake charges. Also suspicious is the date of invoice and due date being the same and over a month old from receipt of the invoice. There is a bonus offered for electric payments through calling the number listed, 800.493.1323

Victim Location 45810
Type of a scam Fake Invoice/Supplier Bill

They called regarding a past due invoice. Emailed a copy of the invoice. We asked for proof of delivery and they could not send it. When we call back we get a generic voicemail asking us to leave, name, company name, and invoice number. They have called multiple times trying to get it paid. The invoice has for 2 printer supplies totaling $1,220.95. The invoice does not have any PO number on it but did have the Acct/Admin Sr. Manager's name on it.

Victim Location 23602
Type of a scam Fake Invoice/Supplier Bill

Fake vendor e-mailed an invoice for HP toners in the amount of $3,327.76. Luckily this was caught and we did not pay it.

Victim Location 90067
Type of a scam Fake Invoice/Supplier Bill

I am a Systems Administrator for a company in Los Angeles, CA. On October 6, 2018 I received an invoice, referencing the company I work for as well as my name as the primary contact, from IT USA for $1,220.95 worth of Brother toner cartridges. Not recognizing this company in our accounting system and because my name was referenced, accounts payable brought it to my attention. I called the phone number on the invoice and left a message requesting a return phone call. After playing phone tag, no one ever picked up the phone when I called, I got in touch with a person named Debra Mitchell (Caller ID 111-111-1111 or Private Number) who was very hesitant to speak with me and kept asking to speak with accounts payable. I would not transfer her and explained that I did not order this product and that I would need a copy of the purchase order and proof of delivery before proceeding. She then told me to not worry about the invoice, that she would take care of it. I then asked "Debra Mitchell" if she was just sending out invoices to unsuspecting companies on the off chance that someone just blindly pays at which point she became very defensive. I asked her to issue a credit memo or send me a letter explaining herself at which point she said she could not do that but that she could send me an email, which I reluctantly accepted. As of October 10, 2018 I have not received anything. In addition, the invoice was accompanied by a promotional "Special Offer" flier for a $100 Visa Gift Card to anyone who sent in payment of the attached invoice, I have included a pdf that includes both the invoice and flier for reference and comment.

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