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Imposter Website Reports & Reviews (26)

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Pretended to be HSN overstock

Supic Company Limited

344-354 Gray's Inn Road, London, United Kingdom, WC1X 8BP(This is

not a returning address)

company number: 12550956

On June 15th, 2023 a Facebook Ad popped up for beach chairs I was looking fir. I Ordered DHSN-Last Day For

Clearance,Buy 2 Get 3 Free-

Ostrich 3-in-1 Lounge Chair

Purchased total of 10 chairs to get free shipping.

On July 3rd a cheap pair of plastic sunglasses arrived drop shipped USPS from

CARRIE Bonkiewicz

2964 Parsons Blvd

Queens, NY 11357

When I googled the address I found complaints about fake shipping scams where wrong items are shipped to get proof of delivery.

I tried to go back to the original website but it no longer exists.

Www.tvbysunrise.store

I emailed [email protected] from a screenshot I took the day of purchase.

Within hours I received an email.

[email protected]

Dear customer,

After we check over and over again, we are deeply sorry for the inconvenience caused by the mistake in shipping the wrong item(the product you received wrong) to you. We understand how frustrating this can be and we apologize for any inconvenience it may have caused you.

We have investigated the issue and found that it was due to a mistake by our shippers. We have already filed a claim with them and are doing everything we can to resolve the issue.

To make up for your loss, we have negotiated with our suppliers to resend the right item to you at no extra cost, but our suppliers have asked for the wrong item to be returned first. We apologize for any inconvenience this may cause you. In this case, could you please go to your local post office to ask about the return cost? This is the return address of our supplier: 1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China.

Once we receive the returned package and have confirmation of the shipment, we will arrange for a full refund plus the shipping cost of the returned package right away.

Additionally, we understand that returning the item may be a hassle for you. If the item is useful for you or someone you know, we would like to offer you a 40% refund of your total payment, and you can keep the item. This can help to save you the hassle of returning the item to us.

We appreciate your patience and understanding throughout this process. Please let us know if you have any further concerns or questions.

Thank you for your time and have a great day.

Best regards,

Zoe

I looked up the mailing address and found it is a virtual address not a real physical address. I replied and requested a name a verifiable address and received this email:

[email protected]

Dear Customer,

We are sorry to hear that you are not willing to accept our offer.

As we care much about our customer's shopping experience,

we have checked with our manager and we would like to offer you two special solutions as follow:

1. We would like to refund you 60% to solve this problem. In the meantime, you can still keep the product.

OR

2. To return the wrong item and get a full refund/original order.

The returning process may take about a month and the shipping fees may cost you about 20%(Please refer to the quotation from the post office for the actual amount). According to the return policy,we need you to provide your return tracking information to us, and we will issue the refund after receiving the package, please kindly understand.

Please let us know your choice so that we can issue a refund or provide a return address as soon as possible.

Kindly reminder: Please do not return the item until we have authorized the return address in the email. In addition, the address on the package is not our return address. Please note that do not send the package to that address, otherwise we shall not be liable for any losses.

Best regards,

Zoe

Replied again requesting a verified shipping address: recieved

[email protected]

Dear customer,

We are sorry to cause you trouble.

As we checked with the shippers, it will take a long time and cost a lot to return it.

In this case, how about we offer you a 70% refund of your total payment and then you do not need to return the item?

May we know is that Okay for you?

Waiting for your early reply.

Ada

Again replied requesting a verified shipping address. Recieved relly

Dear customer,

We are sorry to hear that.

If you want the full amount, I suggest you can return it.

According to the full refund policy, customers need to return the product they received at their own expense and ensure that the returned items are not damaged in order to obtain a full refund.

What about we provide a 75% refund of the item for you to solve the problem more effectively?

And you don't have to ship the item back to us.

If you accept this offer, we will issue partial refund back to your account immediately

May I have your idea?

Best regards,

Ada

Final response received

[email protected]

Dear customer,

Sorry to have kept you waiting.

Our return address is: 1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China.

Thank you for your cooperation and kind understanding.

Could you please provide the logistics company's receipt, tracking number or other valid evidence to prove that you have returned the item to our company? This information will help us to confirm the status of your package. We will try our best to help you solve the problem once receiving your reply.

Looking forward to hearing from you soon.

Best regards,

Ada

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The ad comes up as it is Bed Bath and Beyond clearance sale website.

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- Cape Coral, FL, USA
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They copied Bed Bath and Beyond they claim to have have the rights to liquidate Bed Bath and beyond -they are all over Facebook adds , games adds so someone is paying for those .

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- San Francisco, CA, USA
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I thought I was buying a winter rain coat marked down on sale from the actual Obermeyer.com website - ****************************** but this apparently is a copycat of the real verified site - https://obermeyer.com. I was led to the fake website based on my Google search. The coat was "reduced" from full price to only $99.00. I thought it was strange that I was asked to verify credit card information differently than on most sites but I was distracted and proceeded. Once I got their thank you email, I knew something was wrong. There was no brand information, it looked fake with a weird order number & distorted payment image. I didn't receive any email confirmation of my purchase.

I looked up the merchant name which was BestDuka and there were multiple reviews on TrustPilot - ********************************************** about this scammer site. Consumers didn't receive their items, their credit cards were used for fraudulent purchases, and they couldn't contact the company. It seems they are located in Dar es Salam, Tanzania - https://www.bestduka.com/about-us/

I've alerted my credit card company about the fraud and have stopped any payment on my item and closed my card.

Based on consumer complaints on TrustPilot, it seems this company has set up multiple fraudulent websites trying to scam people into buying fake merchandise.

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- Tampa, FL, USA
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Stated that Louis Vuitton was having a sale and misrepresented their website as Louis Vuitton the company.

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on August 31 2022 I found Hertz car rental website to make a reservation. A gentleman by the name of Marty answered the phone and proceeded to take my information and offered me assistance with a gold card membership. he said I needed to purchase an American Express card of 500.00 to cover the secure car rental fee for the three days. I did what was asked since most rental companies request a three to four hundred payment until the car is return. once this transaction was made. He called me back and said there was a problem with the billing department stating I had to get another card with an additional 300.00. at this point a red flag came and I knew there was a problem. i went to Hertz rental in Clayton Missouri and the clerk called the number from the Hertz website and spoke with Mr. Marty and he proceeded to run the same scam. I am in dire need to get the 500.00 dollars that I was scam out of through The Hertz website

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