Hooma sofa delivery delayed with false updates and no replies
The Hooma sofa pool. Continuous updates that tell the same thing, delay, delivery attempt but all false and when you email the customer service email you never receive a reply. It has been almost 2 months.
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Reporter_8znrYk
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- Ramseur, NC, USA• Jul 18, 2026
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Country:United States
Total money lost:$62.99
Type of a scam:Online Purchase
Ordered a fan on TikTok and got scammed
I saw a fan on TikTok and decided to order. Once I entered my card information and paid, a disclaimer popped up stating that if I tried to dispute charges with my bank, it would be considered fraud and they would take legal action. This popped up after they had taken my payment, not before, or I would have never made a purchase. Several hours later my bank notified me that my card had been canceled because they detected fraudulent activity. Another company had tried to take money from my account. I immediately tried to cancel my order, to which I got the run around. Here we are 28 days later, no real tracking number and a false "delivery attempt" where supposedly no one was home. Report of no vehicles in the driveway, mind you there were 5 vehicles at the time of "the delivery". I will be filing with my bank account and waiting on "my lawsuit".
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- Franklin, OH, USA• Jul 14, 2026
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Website: TikTok Shop
Country:United States
Total money lost:$232.95
Type of a scam:Online Purchase
Hooma fan purchase led to fraudulent charges on bank card
I purchased a fan from Hooma via TikTok shop and they charged me 39.99 plus tax and shipping (42.98 total) for the product over a month and a half ago. Immediately I noticed 3 fraudulent transactions on that bank card for 69.99, 69.99 and 49.99. I reported those as fraud and closed my bank card. The original fan’s tracking info shows things like delivery vehicle wrecks, missed delivery attempts, and inability to access my apartment complex bc I didn’t provide the code. (I live in a standalone house, no code entry required.) Of course the company can’t refund my card bc I had to cancel it due to the fraud. I researched Hooma online and found others reporting the same fraudulent information. The resources I found requested I report Hooma to the ScamPulse.com rather than attempting to give Hooma any more information that may allow them to access my bank further.
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Hooma sofa delivery delayed with false updates and no replies
Ordered a fan on TikTok and got scammed
Hooma fan purchase led to fraudulent charges on bank card