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Foamma

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Foamma Reports & Reviews (2)

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Company will take orders and payment for custom cut foam products and will never ship items.

When you try to contact them they tell you to email them. And you never hear anything back from them.

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On June 29th I made a purchase on Foamma.com for the amount of $66.49. Paid through Paypal. I never received an email confirmation for my transaction. I contacted the company by phone and was told that the price was now higher than the price when I ordered. The person I spoke to asked me if I would like to pay more. I said no and asked for an email confirmation of my transaction. He confirmed my email address and said he sent my confirmation. I told him I did not receive it and he said that was my problem. He then asked me again if I would pay the increased price. I asked him what kind of business he was running. I said I would not pay more than I already had, which was the price when I placed my order. He then just told me I would have to wait for my order. He also said if I didn't receive an email that I should call him back. I called him the next day after having not received and email confirmation and he told me again he sent the email and I would have to wait for the order. I explained that I understood I would have to wait but I wanted a written confirmation of the order I paid for. I asked for a full order number, which he gave me. I then typed the order number in their website to track the order and it said that it was not a correct order number. I explained that to him and he again said I would have to wait for the order and he hung up on me. I called back and he did not answer the customer service line. I called again to the sales line and he answered. I informed him I would file a complaint with the ScamPulse.com and he told me I should go seek a therapist. When I went on to ScamPulse.com website I saw all 1 star reviews, most of which the people reviewing stating that they never received their orders and the company was a scam. Businesses like this should not be allowed to operate. They will continue to con people as long as they remain in business.

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