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flatponder.com Reports & Reviews (1)

- Smithtown, NY, USA • Jun 04, 2026
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Ordered a product and received track it supposedly got to the US and made it through customs, then the tracking stopped they said it was returned by customer, that it was repackaged and declared and reshipped, no tracking, no eta, kept reaching out and then they say its back in Italy, they wont refund, still no tracking info, reach out again and again, apologies excuses no answers then they claimed it was returned by customs again. Wont refund because they say it reshipped but still no tracking. More excuses and lie. Still no product

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