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Files-Editor.com

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Files-Editor.com Reports & Reviews (4)

- New York, NY, USA • Apr 17, 2026
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This website offers a free trial before committing to the subscription. I cancelled the trial but was still billed. I contacted support and was told they don’t offer refunds for transactions made over 30 days prior. I went back and forth to try and prove that the unauthorized transaction had only taken place 7 days prior, which was ignored. The business initially refused to admit fault and offer a refund at first, instead saying they can upgrade my account to ‘lifetime access’. The website did not function properly in the first place which was the reason for me wanting to cancel.

I was able to be refunded after threatening to get my bank involved. This moreso has to do with principle. To bypass true customer concerns, offer non working product, and lie about information to avoid offering refunds for an unauthorized transaction takes it too far.

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• Mar 19, 2026
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The website Files-Editor.com has an option that says "pay only for this PDF" and the costs is 1 dollar, so I did the signature that i needed, I paid the 1 dollar. That that was it. The other 2 options were suscriptions and the option of the 1 pdf only was clear, you were only going to pay for that one, no more. And now, three days later, I received a billing of 70 CAD. That's totally fraud, I never accepted to be charged for a 3 months service and the one that I paid for never said it was a trial. It costs because it was supposed to be 1 pdf and thats it.

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• Mar 18, 2026
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PDF document scam from Files-Editor.com. Lets you edit files but can't cancel easily. Signed up for trial, then tried to cancel before expiry. The company responded to email to cancel subscription however did not cancel account after 14 days saw charge on account for $68.62. No billing email, no receipt. I contacted the vendor at [email protected] regarding the charge they refuses to re-imburse.

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- Vancouver, WA, USA • Feb 21, 2026
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The company from Files-Editor.com claims a $1.95 three day use. Then charges $49.95. This is not disclosed when signing up for the service. The company also does not provide a business telephone number or mailing address.

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