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Evelyngracevnacouver.com

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Evelyngracevnacouver.com Reports & Reviews (1)

• Jun 04, 2026

I ordered 2 pairs of shoes on March 11, 2026. I received them on March 21, 2026. I requested a refund on March 22, 2026. The size chart they provided was not accurate. My request for a refund was well within the 30 day return window. The company never responded so I had to follow up with them. They finally responded and offered me a discount on the shoes. I declined and requested a refund. They finally replied that I was beyond the 30 day return limit. I provided them with my original refund request email dated March 22 but they refuse to refund the items. This correspondence went on and on with no resolution. I believe they intentionally wait to respond to the original request so that they can use the 30 day excuse.

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