Europeanwindows-doors.com Reports & Reviews (1)
Europeanwindows-doors.com Contacts
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Europeanwindows-doors.com, help other victims by adding it!
Scammer's website europeanwindows-doors.com
Scammer's address Des Plaines, IL 60016, USA
Scammer's email [email protected]
Country United States
Total money lost $36,000
Type of a scam Home Improvement
August 2017
• We purchase home in St. Charles. Home in need of new windows.
April 2018
• We found a Facebook Marketplace advertisement by Marek Kalivoda.
https://www.facebook.com/pages/category/Building-Materials/European-windowsdoors...⇄ />
767819683356372/
• Marek Kalivoda lives in DesPlaines and attended a trade show in Lincolnwood.
• Marek Kalivoda present himself as the President of the North America Division (as shown on his
business card). His partner is a childhood friend from Slovakia and his friend is the owner of the
company OTHERM OKNA.
• We search for OTHERM OKNA online and it is a reputable company, been in business for many
years.
• Marek Kalivoda provided his website http://europeanwindows-doors.com/, catalog & physical
sample quality windows triple layer of glass made of aluminum.
• We picked out the window styles, placed order, signed contract in our home in Saint Charles,
IL. Marek signed the contract and we deposit a personal check payable to Marek Kalivoda for
$20,000 with remaining balance of $16,110 which will be due at the time of delivery.
• At the contract signing, we notice that JP Mont is printed on the heading, not OTHERM OKNA.
Marek explained that the business name is JP Mont, the brand name is OTHERM OKNA, but
they're one company.
• Marek Kalivoda said that it would take about 3 months for the windows to be manufactured
and shipped to the US.
• Order number 870747E.
July 22, 2018
• We receive a suspicious email from the manufacturer in Europe (JP Mont) that the shipment has
been seized by Customs and held, there will be a 2 weeks delay because drugs were found in the
container. JP Mont feels badly about the situation and want to have dinner with us but their
luggage was stolen in London (See email attachment).
August 2018
• After waiting a few weeks, we ask Marek & JP Mont for shipment tracking and confirmation
papers, specifically official documentation that shipment have arrive to US Customs. We were
not provided with any official documents from US Customs.
• JP Mont emailed us photographs of windows which they claimed were ours.
• JP Mont emailed us a letter to confirm that the windows were manufactured.
• Marek told us that we need to pay the remaining balance before the order can be shipped back
to the US. Apparently, for some unknown reason, we were told the shipment was sent back to
Europe.
• Aug. 15, 2018 ---JP Mont also want us to pay the entire amount so they can declare correct VAT
(export taxes) per European law but this was not required the first time the shipment arrive to
the US (See email). They say that the law changes from month to month.
• Aug 15 , 2018-- we decide to contact St. Charles police department because we fear that this is
fraud. Case number : 18-17336
Sept 2018
• Detective Janis Schuessler of the St. Charles Police Dept. contacted Marek and he provided Bank
Wire Transfer documents that he paid a person named Jakub Bukay in Slovenia total of $15,200
in 2 installments, one is $8,000 and another $7,200, both were under $10 thousand.
• Marek Kalivoda kept for himself $4,800.
• Sept. 1, 2018 ---Marek promise that he will get us the windows (See Screen shot)
• Sept. 26, 2018 ---Marek said that he no longer wants to be involved, that he is only a
salesperson, and we should contact the European manufacturer JP Mont directly.
• We notice that some emails from JP Mont was signed "Jakub Bukay".
• We found out that Jakub Bukay is Marek's "Friend" on Facebook.
• Oct. 1, 2018 -- Jakub verifies that he is the owner of company JP Mont and wants us to pay the
remaining balance before he can ship the order to us (See Facebook Messenger messages).
• Marek claims that the European company is not talking to him (See Screen shot).
November 2018
• We decide to pay the remaining balance by credit card to reduce the risk of losing our money
because we can dispute the charge with the credit card company within 6 months.
• We even offer $200 extra to cover credit card transaction fee.
• Marek set up a company in the name of MK Windy City Corp. using Square and process the
credit card transaction.
• Jakub promise that the shipment will arrive to our address in 2 months after he receive the
payment.
January 2019
• We were notified by email that our shipment have arrived to New York in 2 containers with
code number 180100008 and 180100009. No official documents provided. Just a series of
meaningless numbers, we do not know if it's a tracking number or a container number.
• The person in charge of shipment (signed Danel in emails) emails us to verify our address.
• After a few attempts to get delivery dates, we were notified that due to "extreme weather
conditions" they cannot find anyone to transport the container to Illinois. They did not give us
an estimated date of arrival.
• Jan 23, 2019 -- We place a charge dispute with the credit card company and supporting
documentation that we never got our merchandise and the credit card company conditionally
credit us the amount of $16,310 pending investigation.
February 2019
• Feb. 7, 2019 -- Detective Janis Schuessler email JP Mont to request shipping confirmation and
delivery date, we receive no response.
• Feb. 15 - 2019 -- Detective Schuessler closed the investigation, reasoning not enough evidence
and probable cause to arrest Marek Kalivoda.
• Feb. 26, 2019 -- We receive an email from JP Mont urging us to respond in a pressing manner
that the merchandise is being held in a storage building somewhere in Yorktown Heights, NY.
Each day that the merchandise is stored there will cost $1500.