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EO.Craftworks

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EO.Craftworks Reports & Reviews (1)

- Lawrence, MA, USA • Jun 17, 2026

I ordered a custom embroidered Father’s Day hat online, but it never arrived, and at this point I don’t believe it ever will.

When I contacted the company, they replied through a group email that included other customers, which seemed very unprofessional and suspicious. They also promised to send me a preview of the hat design within two days, but I never received one.

When I requested a refund, they stopped responding entirely. I also tried calling the phone number listed on their website, but it goes directly to a voicemail box that simply says “Kenny,” which raised even more concerns.

Based on my experience, I would use caution before ordering from this company.

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