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ElegantHomeUSA.com

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ElegantHomeUSA.com Reports & Reviews (7)

• Jun 09, 2026
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I ordered a wood stove from Eleganthomeusa.com and it never arrived. No response from the company via phone call or email. Tracking kept being updated, but after 8 weeks, I disputed the charge on my credit card.

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- Meridian, ID, USA • May 26, 2026
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Ordered a BBQ for $1600. Was given a fake tracking ID that showed unusual tracking information. Product never arrived. Emails and voicemails were never returned. Credit Card company disputed the charge and resolved in my favor. Scam

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- Portland, OR, USA • May 14, 2026
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Bought a Drolet Escape 1800 Wood insert stove that was never delivered

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- North Salt Lake, UT, USA • May 04, 2026
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This was a seemingly legitimate website with reviews and numerous pieces of furniture. I ordered and got an email back about the order and then a day or two later an email about a small delay with apologies.

Then a week later when I had heard nothing I went to contact them and they no longer seem to exist. I have disputed the charges with my credit card.

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- Denham Springs, LA, USA • May 04, 2026
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I ordered an attic lift from their website and received a confirmation email. This email was then followed up by delay in shipping due to excessive volume of merchandise being ordered. I then received a tracking email. It stated that the item was being shipped and I was able to track the progress however it took a very long time. Ultimately the tracking address no longer worked. I sent an email to the seller and to the tracking agent and both of them were no longer in Service, and the server could not be connected. I am no longer able to contact the seller nor the tracking agent and the website is no longer active.

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- Hobart, IN, USA • Apr 15, 2026
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They look like a reputable company and have a number and chat and email. No one ever answers any of those means. When you order they generate fake shipping / tracking. Nothing ever ships. They use SHOP from Shopify to pay. It’s a scam.

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- Muncy Valley, PA, USA • Apr 10, 2026
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i ordred a sloar system kit from eleganthomeusa.com (ElegantHomeUSA.com). this is the kit i ordered:

https://eleganthomeusa.com/products/sungoldpower-complete-off-grid-solar-kit-800...⇄ />
they took my money and i have recieved zero communication from them despite trying email ([email protected]), chat and calling repeatedly. i have nothing to show a shipping date or that they are even processing my transaction. they do not return emails or phone calls, i can find no physical address for the company.

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