Cardholder Services Reports & Reviews (59)File a complaint
mary erazmus Jun 02, 2020
I received a letter thanking me for contacting cardholder services about changing my address. It came via USPS. No letterhead, no contact info, just said "If you did not make this request on your account, please contact Cardholder Service at the phone number listed on the back of your card." I did not do so, suspecting a scam. Assuming it's linked to my UI card I received back in April which is invalid.
Tracy K May 19, 2020
Scammer's address PO Box 551617
rudy May 03, 2020
i got the same letter from jacksonville fl 32255, the # isnt a valid CC # but is my account number assigned for UI benefits. If it is a scam they have my UI information. I would check to see if its the same for you. If you havent applied for UI them maybe someone did in your name? I wouldnt dismiss it. 855-279-1678 is the us bank relia card # if you can get through, i couldnt.
Yeehaw328 May 02, 2020
I received the same letter from generic Cardholder services. Very suspicious. Asking me for SSN and other ID info to enroll for prepaid debit card. What? So glad I checked online to see that it was a scam.
Heb Apr 30, 2020
I have the same letter, someone even left a handwritten note on my door requesting my immediate cooperation, so it's not just being sent through the mail, they gave real people going to your door. Both the letter and the handwritten note has the name Hiram A Soliz. I did have a change of address, I don't have credit cards.
Gina Freeman Apr 28, 2020
I recently received a letter from cardholder services p.po.box 551617
Jill Apr 28, 2020
Received a letter today about my change of address... I never changed my address and I don’t even know which card they are referring to because there is NO bank information on the paper! The card ID # is useless because it’s not even a credit card number!
Clark May 12, 2020
Have you received the US bank card yet? Because I haven't but they sent me this letter 🤔
BenjiReese May 11, 2020
They are referring to the usbank reliacard. I'm in the same boat as you, someone on reddit said someone may be stealing my identity.
Jane James Apr 27, 2020
Just got a letter from a shareholder services in Jacksonville, Florida I don't have no card with this number SCAMMMMMMMMM and im not even at this address anymore
JennB Apr 24, 2020
Jackieboo Apr 24, 2020
Scammer's address Po box 551617 Jacksonville Florida. 32255
Christine Magruder Apr 23, 2020
Received a letter from Cardholder services advising my change of address on a card ID ending1659 I did not contact them for a change of address nor do I have a card ending in this number. A month ago I received a call and decided to answer as I wanted to speak to a real person to tell them to remove me off their calling list. A girl by the name Rachel said she was from cardholders services. I realized this was a scam and hung up and the called the number they came through from and it was a Bank of America number. I reported this to Bank of America and they put the complaint to their fraud squad. I then contacted my credit card company who froze the card and send me a new one. These people need to be taken to task IT IS A SCAM.
Mike Mackenzy Apr 23, 2020
jchholt38 Apr 22, 2020
Received a letter today saying they received my change of address. Card ID ending 0326. Do NOT have any cards with these numbers. No phone number on the letter so not sure what to do about it. In reading the other complaints sounds like something needs to be done with this crap. No one has time for this [censored] right now. I'm ignoring it and hoping it doesn't belong to someone else.
Private1572026463 Oct 25, 2019
Victim Location 58103
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Victim Location 48035
Private1576996635 Jul 10, 2019
Victim Location 44473
Private1576988856 Jun 19, 2019
Victim Location 17815
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Victim Location 92832
Victim Location 44657
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