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Car Warranty Scam

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Car Warranty Scam Reports & Reviews (29)

- Kenyon, MN, USA

Received a letter at least 5 times over the past year or so stating my vehicle warranty has expired and to contact them to be sure I’m covered. Never has a return address. Until this most recent letter, never a named contact.

This letter signed as Catherine Beaumont Program Coordinator and phone # 888-413-6065

+1
- Wichita, KS, USA

I received a letter in the mail that appears to be from Toyota. However, I suspected it was a SCAM letter so I called the Toyota dealership where I purchased my car. I talked to the Finance Department and I described the letter I had received. Result … the agent at Toyota told me the letter was a scam and that I should throw it away.

The document states … “THIS LETTER IS TO INFORM YOU: That if your factory warranty has expired, you will be Financially Liable for all repairs. Our records indicate that you HAVE NOT CONTACTED us to get your service contract up-to-date. You have the option to protect your vehicle beyond the factory warranty. Please call us at 1-888-307-2075 before 5/12/2025 to confirm your eligibility.”

At the bottom of the one-page letter it states “All services contracts are through Evercare Direct.”

+1
- Saint Petersburg, FL, USA

Letter stating that my vehicle warranty was about to expire and I had until May 2, 2025 to respond by phone to their email for my car warranty

- Tampa, FL, USA

Told me to update car warranty. Asked for mileage and vin.

- Colorado Springs, CO, USA

I received a postcard with bold red letters stating FINAL NOTICE with my car year/ make providing me with a customer ID# and a deadline date of 4/4/2025 with bold red letters stating PLEASE CALL NOW 1-888-468-3317 MONDAY-FRIDAY 8:00 am to 5:00 pm MST, and an image of my vehicle, it was presorted first class mail U.S. postage PAID permit #1935 Sacrament, CA. On the back of the postcard in bold red letters it states "FINAL NOTICE CALL 1-888-468-3317 WITHIN 5 BUSINESS DAYS My name, Our records indicate that you have NOT contacted us to update the factory warranty on your My car make and year. In order to guarantee its continued safe operation, CALL NOW 1-888-468-3317. By neglecting to call now, you will be responsible for paying all repairs out of pocket. ALL POLICIES COME WITH 24 HOUR ROADSIDE ASSISTANCE, TOWING, AND CAR RENTAL.* Covered parts are determined by level of protection. A Licensed representative will qualify you for the best protection based on your vehicle's age and mileage." Next to this there is an image of my type of vehicle with "Turbo Charger $2,500, Power Steering $1,300, Ignition Switch $1,300, Fuel System $600, A/C Compressor $1,450, ABS Control Unit $1,900, Engine Control Unit $2,500, Suspension $2,500, Transmission $4,100, Engine $6,200."

- Woodland Park, CO, USA

Time Sensitive. This letter is to inform you that if your factory warranty has expired, you will be financial liable for all repairs. Our records indicate that you have not contacted us to get your service contract up-to-date. You have the option to protect your vehicle beyond the factory warranty. Please call us at 1-888-413-6075 before March 14, 2025 to confirm your eligibility with VIN number and current mileage. By neglecting to activate your coverage, you will be at risk of being financially before any and all the repairs after #Warranty expires however, you still have time left to activate coverage on your vehicle before it’s too late. Final acceptance is subject to your eligibility requirements. This may be our only attempt to contact you by activating your vehicle service contract. We reserve the right to revoke your eligibility for service coverage. You do not meet our criteria. Call it in five days ensure eligibility. Sincerely Mark Smith program Director.

- Fort Myers, FL, USA

We received a letter about the factory warranty of our new car that we just purchased on 12/23/24, will be expired and we will be financially liable for all repairs unless we call by 3/12/25. We call and they tell us we need to purchase an extended warranty. Thankfully we realized this was fishy and declined. But they did get the card info but we stopped before the payment was processed. The debit card had to be cancelled and a new one was ordered. Our actual dealership office confirmed our car is covered and the letter is not from them.

- Gastonia, NC, USA

A letter in mail that not trplying will be at risk and fincancilly responsible for all auto repairs

- Colorado Springs, CO, USA

Warranty Service "High-Risk potential "Pre-Existing" conditions with mechanical or electrical issues on vehicle" postcard. Seems to be a 3rd party warranty scam.

- Atlanta, GA, USA

They sent a letter to renew my car warranty, the letter looked official, but had no contact information except a phone number

- Omaha, NE, USA

Posing as FORD Motor company informing of expired warranty on brand new car. Attempting to get you to purchase a fake warranty and other items such as hearing aids.

- El Paso, TX, USA

Received letter in the mail thinking it was my new extended warranty. The letter stated that my policy is available and I need to activate it. I processed, I asked the representative if this was my actual warranty company (I gave them the name of my actual warranty provider) they proceeded to say yes and I continued with payment.

- El Paso, TX, USA

Received urgent sounding mailing to extend warranty on my car. Request to call 18883072075. Business is not named, nor was address listed.

"Response to this notice requested"

"immediate response requested"

"Important vehicle protection information"

"Penalty for private use $300"

and other terms that make the mailing seem 'official'

- Weston, CO, USA

Vehicle extended warranty

I was asked to call and provide my vin number within 5 days to make sure my factory warranty wouldn't expire. My vehical is 7 years old and 100,000 miles that didn't have a warranty when we bought it.

- Chattanooga, TN, USA

I have received this notice about my factory warranty and/or my vechile service contract several times for the past 6 months. I did not know that there was a way to report it until tonight when I decided to google the phone number. I will be reporting this each time I get this mail from now on. Thank you so much!

- Hyrum, UT, USA

My son received a letter stating they needed his vin and mileage for a 2022 toyota by 2/15/2024. He does not own a car.

They implied there would be financial liability if he did not respond. Theu used customer id:EST5539197

- Charlotte, NC, USA

Continue to get letters about lapsed warranty. Prompted to call to activate a service contract. No company name or website provided. Lists car vin and model.

- Johnstown, PA, USA

The scammer has sent multiple letters requesting that my son contact them regarding the vehicle service contract on his vehicle. The letter states that he is receiving the notice because his factory warranty has expired or may be about to expire. The letter then goes on to state that he is at risk for being financially liable for any and all repairs, and he needs to activate his vehicle service contract. The letter is signed Richard Thomas, Program Coordinator.

- Nashville, TN, USA

They keep calling me and sending check vouchers with my personal information on it for Vehicle Coverage.

Record I'd on the check and letter is

ID# 024BQ35777

EXPIRES 2/16/2024

199.00

ASKED FOR MY SIGNATURE

NO ADDRESS OR EMAIL

NOTICE DATE-1/24/2024

2017 NISSAN ROGUE

MY NAME AND ADDRESS IS ON IT

OPERATING HOURS ARE

MONDAY - FRIDAY 7AM-7PM CST

SATURDAY 10AM - 4PM CST

AT THE BOTTOM IT SAYS- WE RESERVE THE RIGHT TO REVOKE YOUR ELIGIBILITY FOR SERVICE COVERAGE AFTER 5 DAYS

FINAL ATTEMPT AND TO RESPOND BY 2/16/2024

IT DAYS CALL TO VERIFY ALL OF YOUR INFORMATION AND NOT ALL CONSUMERS HAVE PREVIOUS COVERAGE

VEHICLE REPAIR CONTRACT

IMMEDIATE RESPONSE IS REQUESTED

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