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Bank/Credit Card Company Imposter

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Bank/Credit Card Company Imposter Reports & Reviews (32)

- Woonsocket, RI, USA • Mar 06, 2026

A person called me she said she works for Chase and somebody tries to hack my account. She made me add 2000$ zelle payment for Jamal on (561)900-4616. And another 2000$ for Sophia (224) 318-6823. And made me go at chase bank at east providence to withdraw 9000$. She told me she will create a new account for me because the one that I have is compromised. And made me do a first 4500$ on ATM and another 4500$ but the machine rejected 100$. So, in total I put 8900$ on the new account she create.

Plus 4000$ I sent on zelle.

- Heath, OH, USA • Jul 31, 2025

On July 7, 20254. I received a text message on my phone supposedly from my bank, Huntington National Bank. Simultaneously, I received a phone call from a man who did not identify himself accept to say "Huntington". He did not have an accent. He said my account was compromised and he was verifying my debit card number. He said he would send me another text, and I was to answer yes to the question to get me back to the fraud alert thing. In the meantime, I received a real fraud alert from HNB which said this is a fraud alert, do you authorize this purchase. I clicked yes, which caused the purchase to go through for five Kroger online orders. I went into my HNB branch in Heath, OH to dispute the withdrawal. They said they would escalate it. I called again today, and told them I was filing a police report and reporting it to BBB. They indicated they were working on the issue, and to call back Monday.

• May 26, 2025

The scammer said that a lady called Chase bank with my last four SSN to open account, and did I give the lady authorization to use my information. It seems like he the scammer was trying to get me to tell him my SSN, which I did not and I did not give anyone authorization to use my information. I also stated to the scammer that I will be reporting this to the Better Business Bureau and fraud prevention team.

- Sudbury, MA, USA • May 15, 2025

I received four emails from IDFC First Bank, stating a loan account has been opened, and mobile banking set up. The first email stated:

OTP 769949 for accessing bureau information for your Two Wheeler loan app. no 90015948253. OTP is valid for 10 mins. IDFC FIRST Bank Click here to unsubscribe.

I did not click the link. Then received three additional emails. One of the additional emails stated a new device has been registered for mobile banking, with following information:

Name: Abdulnabi Murtuza KaKanki

CPH2487 Android.

IDFC First has a legitimate appearing website (https://www.idfcfirstbank.com/). However, the tel # they list is non-functional, missing a number:

#1800 10 888

and the other form of contact they list is WhatsApp, which I did not use.

- Saint Louis, MO, USA • May 09, 2025

I called them because they sent text message to call 1-805-259-5601. When I called them back, they asked me questions like what is my name, my zipcode, and asked about my email address and I would not give them any information. I decided to call the ScamPulse.com about this. I believe it was a scam. They hung up on me twice and got loud with me. 1-410-348-8555 also showed up when I went to delete the message.

- Collinsville, IL, USA • Apr 03, 2025

I received an email from Milestone Mastercard for an offer to get their card. They said I was approved. As I scrolled down the email, it showed 3 different images and showed no name on each one. The view of the entire message showed a contact support email, how much the credit card balance is and a long part of the screen is highlighted in blue. Then it said my card is approved. I didn't click on anything even though it said to click to activate my card now. It says contact by email - [email protected] and the phone number was 0186959360. So I knew it was a scam so I reported it to BBB.

- Wellesley, MA, USA

I received a call supposedly from a bank I indeed use. The caller ID appearing was legitimate, from a local branch of that bank. The caller said someone had attempted to open a credit card account, from a state I have never been to, using my name and address and last 4 digits of my social security number. When I informed that I had not attempted to open a credit card account I was then told that I would be transferred to a consumer protection agency. The party I was connected to attempted to obtain personal information. I was certain a scam attempt was being made and I hung up. The name and number that appeared as the caller ID was legitimate, a local branch of my bank. The ability of Scammers to have a legitimate phone number appearing is very misleading.

- Oconee, GA, USA

Received email from Coinbase. Asked to update contact information. Click and confirm my information was correct. Check my account and they had released my money to a Wells Fargo account. I contacted Coinbase to report my money stolen. They said they would only release to an account in my name. I contacted Wells Fargo to see if an account was created in my name. There is no account under my name. Know one will help find out who my money went too.

- Dallas, TX, USA

My cash app showed 300$ was sent to my grand son it when I checked has history he received nuthin from my cash tag

- Anderson, CA, USA

Sent my grandma a text saying she needed to call the pay pal “pay out” center and her account was having issues. So she called them and they told her she needed to go buy prepaid cards and send them the information off it.

- Daly City, CA, USA

Don’t know exactly but I did had account with Credit Karma

Intuite

The scammer got into my account

And delete my email address; phone number.

When I was calling Credit. karma . It was so stressful!!! Customer services keep telling me ! That my información did not match with the one on file!!

Credit Karma was able to returned my money but; when I try to transfer. To my account was bloked by scammers! So they took my money for second time!

It took long time to make understand Credidt Karma ; that I need to closed. All my accounts and I need my by check !

Finally I got the check .

Credit karma still owe me money $60 .07 form my other account

I did told them to close all my account but never got any of my money.

- Park Hills, MO, USA

Contacted via Facebook using the name Jimmy Clark, requesting money through apple pay in the amount of $1900. Has paid at least $2000.   

- Edmond, OK, USA

Scammer/hacker accessed my direct deposit and changed bank routing number and account number to his own.

I discovered the changes and made corrections back to my direct deposit account. Then notified my bank of the fraud.

Have been in contact with my payroll personnel who advised i make a complaint to the Better Business Bureau

- Gladstone, OR, USA

Yes my SSI benefits that were posted to my debit card we're not posted there they went to the cash app and they won't give me my money to refund my money to my cash app I'm into my debit card to the green lot and that account is been open with social security and I call social security and I haven't seen no money yet and I need my rent I need food in my house I got health issues I need my medicine I am on prescriptions I need my money now

- Buffalo Grove, IL, USA

important labelled and asking to contact 877-488-6554 number

- Springfield, IL, USA

I applied for a credit card. When I was finished entering my personal information it sent me to a “sign in” page. It asked if it could send a code to my phone. But the last four digits weren’t my number. So I changed it. When I got the code sent to me I entered it. The next page said “welcome (some strange name) I instantly came here to report.

- East Stroudsburg, PA, USA

I have been helping my daughter with medical payments, and loaded CashApp in my phone for transactions earlier this year. When I installed CashApp, it searched my phone contacts and created a contact list of other CashApp users. I made several transactions to my daughter without problems, and no transactions to other contacts. On Nov. 25th, she requested $200. I found a new contact address for her in CashApp, and sent the money there. My daughter texted me later and asked if I sent the money; when I told her I got a receipt acknowledgement she said she didn't get the money. I went back to the CashApp list and saw her original contact info with the new address above it. When I asked her about it she said she never made a new contact address. I sent $1 to her old address and she got it, and then sent another $199 which she did get. CashApp advised there was nothing they could do about reimbursing it, and did not respond when I asked how the new address was put in my contact list. I requested a $200 payment from the new address and got no response, and the request expired after 2 weeks (12/9). My complaint is about how this false address got put into my CashApp contacts list.

- Columbus, OH, USA

I received a phone call from a man with an accent who said he was with the investigations department at Bank of America. He had an accent. He said they identified two accounts in my name; one for child pornography, and the other was used for money laundering in Texas. He said the call was being monitored by law enforcement agencies, and because I wasn't cooperating, the information would be forwarded on to local police.

- Evansville, IN, USA

Called the bank their phone number was compromised and the scammer told me to down app any desk and drains my bank account

- Shingle Springs, CA, USA

I received a phone call at 6 am with the caller ID saying Wells Fargo Fraud department. It was a 1800 number so i answered it on speaker phone and googled the phone number. It was indeed the Wells Fargo Fraud Department phone number. I had just been paid a little over 5200 from a job to cover the materials on the evening before this phone call. The person on the phone was adamant that someone had made a purchase on my Amazon account in the ammount of 3200 from Switzerland and needed my information in order to stop the transaction. I am suffering from the deadliest form of brain cancer known and have had 11 surgeries in less than 2 years and obviously wasnt thinking straight and actually was in a complete panic and gave the scammers codes that were texted to me from wells fargo. That said DO NOT GIVE THIS CODE TO ANYONE. I was scammed for 3200 and stopped them before they got my last 1k from my joint account. I've been reeling over this loss to this day and this happened back in April 2023.

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