Sign in  

Agoda.com

Sharing is caring! Are you having problems with Agoda.com? Use ScamPulse to file a complaint.

Agoda.com Reports & Reviews (6)

• Mar 09, 2026
Report

Agoda charged my bank card for an airline ticket that was never issued. The service paid for was not provided.

Despite repeated attempts to resolve the issue through customer support, the company has retained my funds for almost two months without providing the service or issuing a refund.

I request assistance in resolving the current negative situation with Agoda and the return of illegally withheld funds with interest.

Useful
Reply
- Bossier City, LA, USA • Feb 19, 2026
Report

A guest of mine used this service to book a hotel room. The picture of the room does not match the room type that was booked. Guest immediately tried to cancel but wasn't refunded a dollar. They have false information listed. They also try to hurry you up to lock in a price before you can research. Please watch out and don't use this service. I downloaded the app inorder to find out what the problem was. It says they're from Singapore.

Useful
Reply
Report

I booked a hotel through website, Agoda got my money and when I arrived at the location, there was no existing hotel.

Useful
Reply
Report

Charged me for some sort of travel booking that I did not make. Refuses to drop the charge and said my name, email address and phone number are not in their system, even though an email from them is how I learned of the charge.

Useful
Reply
- Springfield, MO, USA
Report

Tried booking hotel via online booking tool and transaction appeared to be complete. Short time later, received email re: fraud prevention with instructions to complete transaction by sending Agoda a picture front/back of my actual credit card AND a picture of my photo ID that matched the billing info for that card! No kidding!! I have NEVER been asked for anything as ludicrous as this. I believe it is a ploy to make identity theft and false charges possible. Priceline is said to own Agoda, but I can’t imagine a legitimate business asking for actual images to be sent for the purpose of supposedly preventing fraud! This needs to be investigated and consumers need to be vary of requests like the one from Agoda! I immediately called my CC company and they didn’t see a charge from Agoda so far, but it has only been a few hrs since I visited they provided in an email - it was the link that confirmed basic info before requesting that i send pictures of my Visa and corresponding photo ID. I will continue to monitor over the next month.

Useful
+2
Reply
- Gadsden, AL, USA
Report

I booked a hotel room through agoda.com because it was recommended through trip advisor. Received a booking confirmation number, and reservation was listed as "non-refundable". I booked a room for a business trip I am on about two weeks ago. This website took all my credit card info, but when I arrived to the hotel, the booking number was bogus. The sweet woman at the front desk tried to rectify the situation, and the Customer Service rep from Agoda was extremely rude and unhelpful and kept demanding the hotel's "I'd number". The hotel clerk stated she had never heard of a "hotel if number". I then got on the phone to find out what the problem was. The (again) rude CS rep for Agoda informed me that my booking "was never complete". Excuse me? The confirmation I received says "Complete" at the top. I asked her what the company actually did other than take credit card information and she could not give me an answer. She states that they had not charged my card. I checked and they did not. However, it makes me highly uncomfortable that they have my credit card information!! Thank God that the hotel had rooms available. DO NOT DO BUSINESS with these scammers!!!!

Useful
+1
Reply
Check fields!

Report Agoda.com


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Agoda.com Contacts

If you know any contact information for Agoda.com, help other victims by adding it!

Add new contacts

Recently updated reports

mrsmauyersus.com
I ordered some cleaning supplies online but saw Chinese characters on final invoice! I I called my bank and put a hold on it. The bank could find no... 5 h ago
Tech Support Scam
Respected Sir/Madam, I would like to report a scam involving individuals falsely claiming to provide McAfee support. I found a webpage titled... 15 h ago
Technical Support and Texas Connect
Respected Sir/Madam, I would like to report a scam involving individuals falsely claiming to represent Norton. The scammers used the phone number... 15 h ago
Technical Support and Texas Connect
Dear Sir/Madam, I would like to report a suspected scam involving individuals falsely claiming to represent Norton. The scammers used the phone... 16 h ago
Technical Support and Texas Connect
Respected Sir/Madam, I am writing to report a scam involving individuals falsely claiming to represent Trust Wallet support. The scammers used the... 16 h ago

New reports

(833) 562-9948
Left a vm that it is concerning a very serious matter and they have been trying to reach me and it's a sensitive matter and it would be very beneficial to me to call them. Jun 22, 2026
(844) 661-1824 Garage Door Repair
Our garage door broke. I wasn’t sure what the problem was, but the cables had broken so I assumed it was the spring. I called a couple of Garage Door... Jun 22, 2026
MyJewelCare.com
I logged on to the website from my google news feed. The website indicated it was Kay Jewelers Outlet. The website indicated the jewelry pieces were... Jun 22, 2026
Pluslx.com
I purchased a men’s shirt. Advertised as being a ‘linen mix.’ When it arrived, it had no materials label; it was obviously a nylon or polyester... Jun 22, 2026
(614) 412-2899
Claimed to be someone saying we had a lean on our property and they would be sending someone to our house Jun 22, 2026

Most Read Reports

888-843-1510 Debt Collection Scam
Stated they were Michael Diaz and had documents for a pending legal matter that needed to be delivered and to call them back. Wanted me to wait... 4 Reports
(888) 679-0675 Fake Check Scam
They mailed a final notice of a check for $199 that I had to call before I deposited or I would lose this check attached to my mortgage. 1 Reports
AI Legal Partners
I received the following voicemail: "Hello this is Archie Jacob from AI Legal partners and we've been retained to investigate and set you up... 4 Reports
(404) 790-4848
Scammer sent a message via the Auto Trader app and asked me to send a text to cell number 404-790-4848. After I sent a text and we discussed the... 2 Reports
[email protected]
You made a check out to my 10 year old son I need the check to be made out to Melinda Ortiz not Anthony Ortiz for overpayment of some glasses my... 3 Reports
ScamPulse.com
A
A-1ch - apext