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(978) 552-6196

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(978) 552-6196 Reports & Reviews (1)

- Bellflower, CA, USA

An automated robot caller claiming to be from Anthem Blue Cross answered first, asking me to say 'Yes or no' to verify my name for the next steps of my new member onboarding. I am technically a new member, so I complied and then got a female person to ask me to verify my birthday and address. I asked them to verify that they are who they are, they said they cant unless I verify I am who I am. I did not comply, they then explained said they were performing a courtesy call. I told them this call is suspect and I no longer wanted to proceed with the call and ended the call. After I called the number on the back of my health insurance card, and got on the phone with another female customer service agent from Anthem Blue Cross, after a brief hold, she verified that the number IS NOT associated with Anthem Blue Cross.

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