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(630) 858-5000

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(630) 858-5000 Reports & Reviews (2)

- Palo Alto, CA, USA • Oct 17, 2025

Call from someone claiming to be Chase Bank. Saying that there was a Zelle charge for $5000 on my account, likely fraudulent. Tried to get me to give him bank details to “resolve the issue”. When I said, “how do I know you’re really from Chase?”, he sighed and hung up on me. I don’t use Zelle with Chase, and I don’t have a bank account with them.

• Sep 04, 2025

Called me on my phone, said they were Chase Bank . Claimed that my personal information was used to open a new account and two amounts of money were trying to be acquired, $9000 and another amount. Gave me two long cancellation code numbers and claimed they were canceling a wire request, then they said they were transferring me to another department. Another voice came on the phone and asked who they had the pleasure of speaking to. Both callers had foreign accents. This phone number is listed as being a Chase number, but obviously not associated with the big CHASE organization. I did call Chase directly and they said that was not their phone number. They also reminded me that if they were to reach out to a customer, they would be calling from the number on the back of the card.

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