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1(877) 854-9104

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1(877) 854-9104 Reports & Reviews (8)

• Dec 22, 2025

no return address- prepaid postage permit no. 92799- official business - penalty for private use $300- form 9550-warr
received a letter stating 2nd and final attempt to contact me regarding my current 2025 auto purchase -requesting I verify my personal information including vehicle vin number and mileage - my factory warranty will cease if not verified by 12/26/2025 - immediately call 1-877-854-9104 se habla espanol 1-877-647-5920 refer to vehicle code: ATU6785538

- Midlothian, VA, USA • Nov 13, 2025

I received letter in the mail. The sending party did not have a address on the letter. The letter said "official business penalty for private use 300 and form 9550-warr". The letter claims I need to call the number immediately regarding my Mercedes warranty. I believe this letter is a scam targeting me.

- Apex, NC, USA • Sep 19, 2025

It states they've been trying to contact me and I'm not responding and failure to call them will result in a lapse of coverage and they reserve the right to revoke my eligibility for service coverage.

• Aug 28, 2025

I received a letter in the mail stating my vehicle warranty needs to be registered. When I already have warranty on my vehicle.

+1
- Longville, LA, USA • Aug 28, 2025

They sent me 2 letters. My first name was spelled wrong. It's about my vehicles warranty sent me cards with some of my cars info on it. Saying they needed me to call and verify my vin etc or I would get a penalty of 300$. No where does it say where it's from and that's not my agent that's on the cards. The cards also expire in 2 weeks. ??

+3
• Aug 23, 2025

States in the letter

Top Right
Official Bsuiness
FORM 9550-WARR
Policy Offer Expire Date: 09/03/2025

Top Left
Owner's ID: ATU*******
Vehicle Service Dept: 1-877-854-9104
Se Habla Espanol: 1-877-647-5920

Attention Vehicle Owner: Name Here
Vehicle Info: States vehicle we recently purchased.
Residing At: My address

Essentially says we need to contact them to enable our warranty for our vehicle and verify all the information is correct. If we fail to do so it may be canceled or not valid at their discretion.

I also don't know how my information is available since I gave it to only the dealership and my insurance company to get it insured. The only thing is, is that OnStar also has this information as well. We also got XM Radio for free on our vehicle but not sure they have the information or what information they have.

+9
- San Antonio, TX, USA • Aug 01, 2025

Received a letter which stated it was the FINAL NOTICE: Postmaster Deliver By 08/01/2025

This Notice is to inform you that we have been trying to contact you and have not been able to regarding you Vehicle's warranty for your (YEAR Make) located at your home address (Address) ........

Failure to call us By the Expiration date of August 8th, 2025, may result in a lapse of coverage. We reserve the right to revoke your eligibility for service coverage...

REGISTRATION IS REQUIRED for continued protection Cal Now 1-877-854-9104

Refer to Vehicle Code: ATU.........

Please be advised that without Vehicle Factory warranty coverage, the amount you spend on repairs and maintenance will continue to increase over time. ............

+5
- Warrenton, VA, USA • Jul 22, 2025

I receive mails listed only as Official Business regarding my automobile warranty. This is a warning that warranty will expire with a $300 penalty. The phone number is very correct with statement of saying that the call is recorded for quality and training and the number is promptly answered. The person answering gives business name as Service Department. I know this is not my auto manufacturer or my dealer. This may cause others to fall for a scam. I would like to know how my information is available. The only entities who would have my information would be the dealer, Division of Motor Vehicles, Personal Property Tax Office and insurance provider.

+4
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