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1(800) 692-4491

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1(800) 692-4491 Reports & Reviews (27)

- Somerville, MA, USA • May 22, 2025
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Received a letter in the mail that looked to be from my mortgage lender, reporting that it was my final notice to get my Home Warranty up to date.

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- Pikesville, MD, USA • May 19, 2025
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I received a letter stating that my home warranty is set to expire on 5/30/2025. I called the number in the letter only to obtain the name, phone number and address of the business.

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- Roslindale, MA, USA • May 15, 2025
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Letter has no address, but did have accurate information regarding who my mortgage lender is. It includes a notice date and a “customer ID,” but the actual address listed for my home was incorrect. The notices says my home warranty is expiring or has already expired, and this is the final notice before I may become financially at risk. It provides a respond by date, and all instructions are to call the included number to verify information and set up a “home warranty.”

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- Absecon, NJ, USA • Apr 09, 2025
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This is one of those home warranty "threats" that show up whenever you buy a home, refinance, or take a HELOC. "IMMEDIATE RESPONSE REQUESTED". Named the bank, but in really tiny letters at the foot of the letter, said they were not associated with your bank. Pure and simple SCAM.

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• Feb 26, 2025
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Our title company and realtor warned us about home owners recieveing several mails about a Home Warranty expiration. We recieved those and each started you need to call (due to time-sensitive) or be ineligible for this coverage. They did not state a particular company, but they knew who our mortgage company was, our address, and names and sent the several mail within 20 days of our closing! I read on a different letter in fine print on the bottom that they obtained all this information via public records?! I did not call this number, but it’s obvious that they wanted money as the mail tried to scare us on the repair costs of air conditioner ($2,390-$7,134), furnace ($2,442-$5,780), hot water heater ($140-889) and refrigerator ($350-820)

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- Seymour, IN, USA • Feb 04, 2025
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“Kevin Johnson” attempted to sell me a home warranty for a home we just purchased. The letter was styled in a way that made it appear to be from my lender. He proceeded to tell me that the down payment needed to be paid today and if the call was disconnected my file would be closed permanently. I called my lender and they had no knowledge of this so called company.

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- Bulverde, TX, USA
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Received letter stating, "IMMEDIATE RESPONSE TO THIS NOTICE REQUIRED," and "FINAL NOTICE." The letter contained my lender info and my personal name and address.

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- Providence, RI, USA
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I have received SEVERAL of the "FINAL NOTICE" letters from the same place asking that I call to renew the "warranty" on my home. First I want no warranties; Second, this same letter has been FINAL NOTICE for almost 2 years now. I never call them as I know it's a scam and just now did a search on the 800# supplied and found it positively is a scam. The name of my bank is wrong; I've only inherited the property 9 years and I have no intention of calling them. THESE SCAMS MUST STOP!!!!!!!!! They come into my cellphone, snail-mail and email and all are deleted or blocked. It's getting so I don't trust LEGITIMATE COMPANIES ANYMORE!!

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- Melrose, MA, USA
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By US mail. Claiming the need for immediate response. Claiming Final Notice. Information attached to my home lender.

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- Muskogee, OK, USA
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Received several letters in the mail the last one had FINAL NOTICE on it. Had information about home mortgage and bank mortgage was through. Explains that owner would be financially responsible for any home repairs.

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- Sierra Vista, AZ, USA
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Kept receiving an urgent letter from someone called Home warranty department wanting my immediate response and had the term "final notice" that I should contact them about a home warranty that was going to expire. I already have a home warranty with American Home Shield that I'm very happy with I told them that I had previously called requesting they remove me from their mail list. Note I've already called them once before to remove me from their mailing list which obviously wasn't done. The woman I spoke with said well you don't even own your home because you have a mortgage on it. And I said no no that's not how it works I used to work at the mortgage industry you do own your home when you have a mortgage on it. At first she was very nice and accommodating said she would remove me from the mailing list and then she started saying well you know American Home Shield is under investigation for fraud. I said I don't care I'm happy with them and have had them for 10 years. Initially I called because the window on the envelope showed final notice and my name. That's why I initially called again to be removed from their mailing list and tell them I didn't appreciate them having the final notice show through the envelope window. Even a creditor can't put that on piece of mail. The letter creates a sense of urgency. I've seen pictures of the exact same letter from others that have reported this to the BBB. She told me that American Home Shield was being investigated for fraud and that they had a AAA rating with the better Business bureau. All BS.

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- Colorado Springs, CO, USA
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Received a home warranty expiration notice from an anonymous company which obviously got my address from the original mortgage on my home, which was very outdated information. I never had a home warranty to begin with, and they are very vague about whether there actually was one. But, they're clearly using scare tactics to deceive people into buying their service. Obvious signs they are borderline scammers: No website provided, no mailing address provided, no email provided. The only way to contact them is via an 800 number. You should NOT call them.

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- Spring, TX, USA
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Identified himself as Taylor Thomas. When calling the 1800 number, a California number beeps in +1 (949) 889-0003. Taylor gets an attitude when you ask questions the name of the company and can’t provide a company name. He tells you your account is red flagged because they never received the payment and we are past the respond by date but we can pay the $195.00 to get the account up to date then $286 every month for 18 months to have the coverage. When I called the California number back out of curiosity to know who was beeping in, Taylor Thomas answered right away again and I asked him to clarify the name of the company he attempted to redirect the conversation and advised if I don’t have questions about the letter itself there was nothing he would help me with. When I called him out on being a scammer he opted to end the call.

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• Apr 12, 2025
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I called the 800 692 4491 number just to let them know that, I lived in A New York City Housing Authority and, that happens to be Public Housing. So, their SCAM wasn’t gonna work with me and, I was going to take their letter to NYCHA to see what they had to say about it. Then I told them where to stick their SCAM and, have a nice day, then I hung up on them.

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- Kissimmee, FL, USA
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Rcvd postal mail saying Final Notice, call 1-800-692-4491 to buy a home warranty. I called and a man, who would not give his name or company name, said I must immediately pay $250.00 as an initial fee to re-apply a home warranty that had expired. He already had my mortgage company name and address, my phone number and my address. He said that if I did not pay with a credit card I would immediately lose the warranty. Realizing this was some sort of high-pressure scam, I just hung up, and wrote down the phone number which I researched on various phone websites, only to find that the number had been previously reported to ScamPulse.com .

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- Slidell, LA, USA
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Received letter. Letter had my lender info.

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- Raleigh, NC, USA
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Letter states “property’s home warranty may be expiring or may have already expired.”

Call us immediately as this will be our final notice.

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- Little Rock, AR, USA
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I have received multiple mailings stating FINAL NOTICE. I did not call as there was insufficient contact information. They had my name, address and mortgage lender in the request to call.

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- Westwood, MA, USA
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So far they have sent us at least 2 "FINAL NOTICES" with "IMMEDIATE RESPONSE TO THIS NOTICE REQUIRED". It's clearly a scam to try to scare us into buying some Home Warranty. My concern is that many people probably fall for this.

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- Sparta, TN, USA
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We called the number and they said we had to make a $295 deposit to hold our home warranty eligibility and couldn’t hang up and call back because they already gave us the information and would red flag our house to other companies. Said it was a refundable deposit in the next month until we made a deviation and wanted to make the $250 payments a month for 18 months and the next 18 would be free. Then right after we gave card info changed our minds and didn’t want it. Transferred us to a “manager” Who are you with us on the phone for 15 minutes asking why we wanted to get a refund, what changed our mind so fast, he’s just so confused. And then tried to play victim and asked why I was yelling and talking over him. Then he tried to threaten us saying houses in our area were paying $5000 to fix plumbing issues and asked if we were prepared to pay that. They also said they looked up our third-party warranty company that the previous owner bought us and said they had bad reviews and they would not pay for our AC to be fixed that we needed to buy their warranty.

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- New Market, MD, USA
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They claim that our reverse mortgage (the REAL one is with a name very similar to the scammers) has no home warranty.

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