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Tickets-Center.com

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Tickets-Center.com Reports & Reviews (43)

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I purchased two seats for Taylor Swift at Levi Stadium in November 2022. I paid almost $2,000.00 for them. I was charged right away. I kept in touch with them over the next months to make sure my tickets would be delivered in time for the 7/28/23 concert. I received email confirmation that the tickets would arrive digitally in time for the event. On 7/15/23 I received an email saying that "my tickets were being refunded because the seats were no longer available." After much back and forth with their "chat" feature person (no live representative available, ever).

I received NO EXPLANATION as to how seats/tickets I purchased 9 months earlier were now "unavailable. I should consider myself lucky that they did refund the money, although it is clear that this vendor "sells" tickets to seats, collects the money, keeps the interest for almost a year, then just sells the same seats to someone else for a (now much) higher price. Then just says "sorry, your seats are unavailable." Even though they refunded the original purchase price - there is still considerable emotional damage to the two teenagers who waited for this all year. Even if this is somehow legal - there should be laws against it, not loopholes to get around doing this in some legal way. I will be looking to see if there is any kind of class-action suit. It's Taylor Swift. It's two young girls. It's genuine pain and suffering and definitely cruel and unusual punishment. If anyone knows of a lawsuit, let me know, I will definitely join.

The used two different telephone numbers, one email: [email protected]

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- Sesser, IL, USA
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Tickets were purchased for 600% more than face value. When it was determined I had been scammed I requested a refund and a cancellation of tickets. The scamming company refused to do this. The credit card company has been complicit in the scam. They credited my account and then rescinded the credit and are backing the seller of the tickets. I did not use the tickets when I discovered I could get them for $8 plus fees instead of $49 plus fees.

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- Collierville, TN, USA
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Scam website that came up when I clicked on event tickets. I called customer service & was basically told it is a scam & it is in the fine print

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- Reynoldsville, PA, USA
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This website was a google search detour. I thought it was for ticketmaster which i was told to order concert tickets from. The website is clear that its 2nd party and charges higher rates. All sales are final. It easily decieves people who dont typically buy tickets. I immediately realized i was charged 2x the price of tickets and nothing you can do to fix this. They can say they are clearly documenting their terms but from the google search it wasnt so clear. This business emotionally and financially damaged me as I was misled to believe it was through ticketmaster and they only forward the tickets to ticketmaster. Who knows if they are legit tickets and i dont care to even go to a concert after an experience like this.

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- Olivet, MI, USA
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I went online to the Wharton Center for Performing Arts Center to get tickets for the musical, Pretty Woman. When I clicked on the event, the tickets were very limited and since I was ordering close to the event I didn't think much of this. The ticket prices were not listed until I got to the payment portion. I placed an order for 2 tickets totaling $624. I did think this was very expensive but I assumed the limited seating was due to the high price as well as ordering close to the event's performance. I went to the event and during the intermission I was talking with friends that I saw and mentioned my ticket price. They were seated much closer to the stage and they only paid $62.00 per ticket. I knew something was wrong. They were shocked at the price I paid and they encouraged me to talk to the ticket office before leaving. When I returned to my seat, I asked those sitting next to me what they paid for their seat and they paid $68. There were MANY available seats around me (so I knew the advertising was incorrect about limited seating when I was ordering tickets). After the event I went to the ticket center. After hearing how much I paid for my seats they asked to see my tickets and confirmation. They informed me that I went through a 3rd party when ordering my tickets (Tickets-Center.com). I told them I clicked on the Wharton Center for Performing Arts and it was the first choice that appeared. They confirmed that my seat value was $68 ($132.00 for both seats). They encouraged me to call my credit card company to see if they could help with the overcharge. I called Discover card and they encouraged me to call the number that was on my bill for the tickets. Discover said because I got my tickets and went to the event that they really didn't have much they could do to help since I paid for the tickets. My issue was that I thought I was on the Wharton Center Site and The $624.00 was the going rate for the tickets. So, I called the number on my Discover Bill. I basically got the run around. I was told the tickets were in demand and that is why the tickets were so high priced. I told them there were many empty seats in the auditorium and tickets were NOT in high demand. They broke down the bill for me and the individual charges. One fee after another after another. I told them they are scamming people and being dishonest, charging me $312. for a $68 dollar seat. They said that is their company policy. I was overcharged $488 dollars (not to mention this was just before Christmas). The Wharton Center Ticket worker told me that these 3rd party sellers are very good at getting you to think you are ordering from The Wharton Center and scamming the buyers. I felt very taken advantage of and angry that I got scammed this way. I have been to the Wharton Center many times and ordered tickets with no problem in the past. I want people to be aware of this issue and DOUBLE check that you are NOT ordering from a 3rd party seller.

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Absolutely my experience for Tanglewood tickets. There was a place in theemails where you could 'decline' the ticket, and since I did that, I hope Paypal will give me a refund.

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- Birmingham, MI, USA
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This company poses as a ticket seller and up charges you and delivers tickets from a 3rd party seller that will arrive at a later date (supposedly). They will not refund your money, no matter what.

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Read the reviews THEY posted-4.7 from 40K + reviews. Looked good so I bought thru them. Too late i discovered all other review sites had given them a 1 star rating. I was charged double what the other services charged and left with no recourse-they have zero customer service. Never again will i use these slimy crooks.

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I was looking to buy tickets for a West Michigan Whitecaps game and used Safari. Tickets-center.com’s site is very similar to the official site of the minor baseball team. I purchased the tickets and when I printed them, I found out that the site was a reseller. Unlike Ticketmaster, it is not obvious, unless you look carefully as I did later, that it is not the team’s website. Ultimately, it was a $137 education for me.

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This website is selling fake tickets to events. I was trying to buy a birthday present for my stepdaughter, 2 tickets to Hadestown at the Sergestrom Center. I googled the musical, the theatre and "tickets" and this website popped up. In hindsight there were some warning signs, but at the time, I had no reason to think this was a fraudulent website, it looked official. I completed the online purchase, and it said it would email the tickets. My stepdaughter received the email and started to detect that the situation was a scam, she looked into it more and confirmed that it was. In hindsight the warning signs were that the service fees on top of the ticket prices were unreasonable and also that the website had fake numbers of available tickets, to make the buyer think that there was a rush to complete the purchase, like there was only 2 seats remaining on all the different ticket prices. I later contacted my bank to close the card I used and once the purchase is posted I can request a refund.

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I googled a concert at our state fair looking to buy tickets. This sight came up and the tickets 2x the actual price plus 28$ fee “process” fee and 7$ fee for email delivery. It is a “third party” seller essentially scalping tickets. I bought the fairly priced tickets at the State Fair Wwebsite.

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I purchased opening day tickets to an MLB game for $450 as a Christmas gift. The game was canceled because opening day did not occur due to the negotiation breakdowns between MLB and the team. TicketCenter refuses to reimburse me saying they may reschedule. The team confirmed with me in writing that they refunded my specific tickets on March 11 but ticket center continues to refuse to refund me

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My wife purchased 3 tickets for Swan Lake believing they were front center locations. The tickets were priced at $165.00 but at checkout we were charged $200.00 a piece. $600.00 total. When she received the tickets by email they were priced at $56.00 per ticket and the location was towards the rear of the theater. Don’t let this happen to you. Go to a reputable site to buy your tickets, double check the prices and read the fine print.

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I was looking at buying some tickets for one of my favorite bands coming up in a couple of months. The event was not even close to being sold out, let alone having scalpers up and buy and sell tickets at a mark-up. The tickets on a reputable website that the band was selling through was selling them for $25 a ticket, where as tickets-center was selling them for $79 a ticket! They claim that they're resale tickets and "may" be above standard value. That's a very roundabout way of saying "I'm going to charge you extra because I'm being deceitful". After leaving the website I was given notifications from the website saying that they were having a "flash sale!" which was a sneaky way of trying to get me back to buy their extremely marked up tickets at a 40% discount. They were still being sold for about $50 a ticket. Twice as much as the reputable site was selling them for. Don't waste your money and buy through this site. Fraudulent tactics used to induce "fear of missing out" while playing on peoples emotions. Shady.

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I purchased tickets for the Portland Winterhawks through this site, thinking they were the Portland Winterhawk site. They charged me $199.00 for tickets that should have cost $90.00. This is an absolute scam!

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Purchase 2 tickets on 8/15/21 for a football game on 9/12/21 Never received tickets paid $221.50 they are making no attempt to pay me, they are basically saying we ripped you off.

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- East Liverpool, OH, USA
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Bought tickets for a venue due to covid it has been rescheduled now 3 times ive moved across the country due to covid and they won't refund at all. This is a scam and fraudulent in nature ive been refunded from all other tickets Ive purchased that were not valid because of the virus.

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- Niagara Falls, NY, USA
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I was on the website at Artpark for tickets to see Steven Tyler. It stated that tickets were 17 dollars each and asked how many tickets I wanted so I typed in two the service fee was 6 dollars each ticket so I proceeded to do so it then asked for your information which I put in. I noticed it said pdf download so I went in to edit it as I always get will call. there was none so I figured what the heck I will just print them as I have in the past. As I scrolled down I hit the I accept and kept scrolling just under the submit button I saw that it said my card will be charged 99.50 so I hit the back button to back out and it took my money anyway and they will not refund me as they state they are only a call center and have no way to refund. But they will issue a refund if the show is cancelled. How does that work? They are a scam company. The girl on the phone told me there was on one over her and that the company is based from Chicago I asked for address she says there is none. hmmmm.

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- Ocoee, FL, USA
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I googled the Amway center and I was directed to the Tickets-center.com . I Thought it was the Amway Center website. I was purchasing four tickets and the price that appered to be $105.00 each, thus, the total price should be $420.00. Instead, after I put all my information in the system and hit the purchase button, I received an email telling me that they had received my order and the total was $703.50 . So, they charge me $145.00 each ticket ($580.00) plus $116.00(service charge), plus $7.50(electronic download fee).They hid the service charge and the total amount, and they change the price of the tickets. They didn't show me the subtotal amount for the tickets until the sale was finalized, and by that point it would not let me cancel, I spent 3 hours on the phone trying to reach them, with no success, because the answering machine didn't let me talk to anyone.I then tried going on their live chat and they told me that they have no return policy and the alternative for me is to try to sell the tickets at the resale website.

This was a dishonest and scam ordering procedure.

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wanted to order ticket on phone for NASCAR race. Ticket-Center.com came up, Ordered tickets, but when printing receipt, later, discovered wrong year applied (not what I asked for). They will not answer phone or respond to email. It's a scam.

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On 12/8/16 I purchased 6 tickets to a festival from Tickets-Center.com. The site was listed first in a Google search for tickets to the festival. After purchasing the tickets, I found out they were scalpers, and discovered I had paid 3 times what the real tickets cost on the official festival site, plus an added service fee of $210.00! I went back to the site and it clearly reads at the top, "Money Back Guarantee" and the statement of tickets being non-refundable is not visible.

I immediately called the 800# to Tickets-Center.com and spoke with the manager, asking/demanding a refund. I was told the tickets are non-refundable and that this was stated on the site in "fine print." The manager said they could not help me, but offered to refund $200, which I declined as being very unfair. When I asked why the tickets were so expensive, they said I was purchasing "second party" tickets, and although I disputed this with them, they would not help me. The advertising is deceptive!

I then called my credit card company (within the hour after transaction) and the charge is now under dispute to hopefully reverse the charges. I will be surprised to get backing from the card company, and am afraid the site is going to keep ripping people off. It is engineered to rip you off but they have it covered legally. Very tricky.

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