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Tickets-Center.com

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Tickets-Center.com Reports & Reviews (43)

- Madison, WI, USA
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I thought I was purchasing tickets directly from the vendor but somehow tickets-center intervened my purchase. I received an email shortly after my purchase from tickets-center telling me my tickets would be released in 4 months, 2 hours before the show, and that I must download an app to access them. This was not mentioned on the website and alarmed me so I called the vendor and they informed me that I hadn’t purchased tickets from them, that it was a 3rd party site that charged me 4x the cost of the tickets. They said I should purchase new tickets through them as they could not guarantee the 3rd party tickets were valid.

I researched them online and see many complaints about them. Others also report the same experience. They mimic the actual box office site, run ads on Google so they appear in search results before the actual vendor to confuse people and use deceptive practices, like having a drop down box with a fire emoji that covers their weak disclaimer (which is already in tiny font) so you can't see if when you are ordering tickets and hiding other disclaimers in the security certification badge. They use photos from the original box office, and claim a Satisfaction Guarantee while selling tickets that are currently available from the venue for 3-4 times the actual ticket price.

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- West Lafayette, IN, USA
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They pretended to be a ticket sales person for an event in my town, sold me four tickets that are $48 each, and charged my card $671.00

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- Etna, CA, USA
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This web site is a third party ticket reseller and will charge several times the face value. The website is confusing and I thought I was buying from the actual box office.

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- Austin, TX, USA
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I was scammed on purchase on tickets to Bass Concert Hall, for The Thorn, on 3/20, 7pm, in Austin, TX. I was charged $109/eax2 + fees = $311.00 for tickets that sell for $39.95 from the venue. When purchasing the tickets, I chose one seating location and when I received the tickets, they were in a different section. After I hit purchase, I called and was told they would not refund. They said I could resell but I paid 2.5 times what they are worth. And they still have tickets available for low price of $39.95 vs $109.00 that I paid.

I have included this website where others have been scammed. It's so sad this is happening to people.

https://www.reddit.com/r/Concerts/comments/rcyjup/can_anyone_confirm_for_me_that...⇄

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- Milwaukee, WI, USA
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This is a false ticket website trying to steal money from concert goers who want to see a show. It is a scam because they are trying to sell tickets that are not on sale to the public yet.

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- Sidney, OH, USA
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I did a google search for Country Concert 2025 (Hickory Hills). This site popped up. They flash warning that tickets are going fast. General admission tickets which should be $139 are selling for $869. The Gold Circle which is a couple hundred were selling for more that $10,000. This is a scam. I went to the actual Country Concert website and got my real tickets (I hope) for $139 each.

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- Wallingford, CT, USA
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tickets-center scam, will not deliver you tickets, says they accept PP and can't process the transaction,only take CC's, will not refund me my order within hours, other people reporting on websites that that received completely different tickets than what they actually purchased (and of course, inferior tickets), stay away!!!

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- Reading, PA, USA
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I was trying to buy tickets for Philadelphia union using my phone. This was one of the first websites, so I thought it was what they used for ticket sales. When I waited to get mobile tickets, I didn’t get a follow up email

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- Naples, FL, USA
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Went to purchase tickets for an event and this website came up first instead of the event site. Selected tickets and checked out and was not notify until after the purchase that the tickets can be split up into different rows even though they were purchased together. This was not stated until the confirmation email. Immediately attempted to contact the site, but they refused to cancel the order. It was not stated that the tickets could be split into different rows.

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- Middleboro, MA, USA
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When purchasing tickets directly from citizen bank opera house, I was redirected by this website to purchase tickets. Per Boston Ballet, TicketCenter is unauthorized to sell Boston Ballet tickets. They told me to demand a refund. They would not refund my money. I reached out to my bank to report this scam. Thank you.

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- Overland Park, KS, USA
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On June 1, 2024, my daughter thought she was buying (3) tickets through Starlight Theater, however she soon realized there were huge per ticket charges and the company was not who she thought she was buying from. I immediately called my credit card company and tried to dispute the charges. My credit card company would not allow this because the charges were pending. I then called the Ticket Center company and asked for my order to be cancelled. The gentleman I spoke with said he could not cancel my order. I hung up and waited for my tickets to arrive in my email. The tickets never came through. I again called my credit card company to dispute the charges. I just received a letter saying the charges have been reversed and I am responsible to pay the bill. This is a scam company. My credit card was charged $733.

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- Santa Clara, CA, USA
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I was looking for tickets for an opera in San Jose as a gift. The first web site that came up was from tickets-center.com - it was designed to look like it was San Jose Opera. I bought my tickets, received an email saying that my tickets would arrive the day before the event (purchased 12/24/23 for an April 26 show) and that I would generally be seated in a certain section. I realized then that this was not SJ Opera and I tried to contact them and cancel - Christmas Eve - no luck. I let my credit card company know and I purchased the real tickets from San Jose Opera for $50 each - not $400. Unfortunately, I was not able to get a refund. The tickets did not arrive until the day before the show so I could not resell them. This is a company that pretends to be the original ticket company. I would like to warn others about this company.

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- Mountain View, CA, USA
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This website tries to impersonate real organizations such as TicketMaster and creates an artificial middleman scalper market

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- Chico, CA, USA
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The website posed as a place to prepurchase parking passes for a stadium.

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- Mandeville, LA, USA
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Bought 5 tickets to an event. Our tickets wouldn’t scan at the gate so we were sent to will call. Will call only had 4 of the 5 tickets we bought but they were for the week prior to our scheduled event.

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- Rapid River, MI, USA
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Grossly overcharged for event tickets. Unable to contact seller, no refund available, and credit card company will not offer fraud protection. Tickets are worst seats in house. I paid $1200 for 6 tickets that should have only cost about $150 and I’m afraid to resell them at a reasonable price in case the tickets are fake.

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- Jackson, TN, USA
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On March 4, 2023, I was on the Tennessee Performing Arts Center (TPAC) website to buy tickets for Wicked in Nashville, Tn on October 21, 2023. After purchasing tickets I received a confirmation email from Tickets-Center.com instead of TPAC. I never knew that I had left the TPAC website. I immediately realized that I had been taken advantage of and that I had a lot of extra fees attached to my bill. I contacted Tickets-Center.com and asked if I had been scammed. They said no that they are like a third party who buys tickets and resales them. I asked for my money back and they would not refund me and guaranteed the tickets were legit. They said the tickets would be electronically delivered to me on October 16. They said that if I didn’t receive the tickets that I would be able to get my money back but again reassured me that I would get the tickets. I never received them on that date (Oct 16) and when I contacted them that evening around 7:00 pm they said the day was not over and the tickets would be there by the end of the day. The next morning (Oct 17) I received an email saying the expected ship date had been changed to Oct 20 which was the day before the show. Of course the tickets never came on that day either. . I spent about 45 minutes on the phone with them that evening around 8:30 pm and again they said the tickets would be there by the end of the day. The next morning (Oct 21 and day of the performance) the tickets were still not there. I was on the phone around 1:00 pm for about 45 minutes total. I was disconnected several times and each time I called back I would have a different “customer care specialist” talking to me and they all had foreign accents. They couldn’t explain to me why I hadn’t received the email from the seller to allow me to accept the tickets so that I could get into TPAC. They kept putting me on hold while meeting with their “specialized team” to try to figure out why I had not received an email from the seller. Again they told me the email from the seller should come before the show which was scheduled for 8:00 pm. I expressed to them that I was very unhappy with their fraudulent activity. I then called TPAC to see if they could help look for any tickets in my name and they told me that I had been scammed.

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This company is bulk purchasing concert tickets and reselling them for 4x the face value. This should be illegal as it involves price fixing and scalping of tickets. When you ask to have the tickets refunded they refuse to refund money. The cancellation service they use only covers serious illness or death to be reimbursed. Buyer beware. There is no address on their website.

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I purchased parking tickets for a concert through their website for ~$46. Immediately after confirming payment, I received an email stating my payment was being processed and that I would receive my digital tickets on this same day. Immediately after, I look for parking tickets through the capital one arena website and realize that that they are selling tickets for the same parking garage for $9.99. As I know the payment is still being processed and I have not yet received my tickets, I reached out to tickets-center through their live chat and speak with two different representatives which both tell me they are unable to cancel the order since it has already been confirmed (which occurred seconds after the purchase) even though it has not been fully processed. They also state that they are a secondary market which means they are unable to do anything about my order once confirmed (which again, happens immediately). I asked for the primary seller information to contact them directly and they did not disclose this information despite me asking for it repeatedly. Instead, they asked me too resell my tickets which I still have not received and for which a payment has not been fully processed.

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I bout 2 tickets in June the concert is in September. She I bought the tickets I had to claim them once I tried to do that this came up about another email as already did.. when I tried to talk to customer service they told me I had to give them another email… so I gave them my boyfriend email. Once again the same thing. Some other email claiming the tickets. Still no help for customer support.. saying I have time to get them.

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