SCAMPublicrecords.info Reports & Reviews (7)
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PublicRecords.info charged me monthly without my knowledge
PublicRecords.info charged me multiple unauthorized fees
I entered information to identify my property, saw initial results, and decided I wanted a copy of the information. I proceeded to follow steps to acquire the document. As part of trying to acquire the document, I was informed it was going to cost $1.00. I provided my debit card information and received document via email from [email protected] with a PDF to download.
Part of this email-
Your account allows you to search for up to 30 property records reports.
Login at onelinedatareports.com with email: (my email address)
Charges for your account appear as PublicRecords.info
20 minutes later, I received an email from "Andy" [email protected]
Hello First Name, Last Name:
I am checking to ensure your Public Records report contains the information you were looking for. If anything is missing, please email me back and I'll be happy to find it for you.
Andy
PublicRecords
I replied back asking about the accuracy of some of the information on the report.
Approx 30 mins later, I get a reply:
Hi,
The information on our website is for general purposes and comes from public records. Since it’s from third-party sources, we can’t guarantee its accuracy or completeness.
Feel free to reach out for any further inquiries or assistance. We're here to help!
Andy Wright #872
Customer Service Representative
877-532-3552
This was the last correspondence I had until I saw an alert from my bank on a charge for $28.95 from PublicRecords.info and if it was valid.
The only valid charge was the $1.00. I NEVER AUTHORIZED $28.95. I NEVER KNOWINGLY CREATED A MEMBERSHIP. I WAS NEVER INFORMED AT ANYTIME THAT I WAS GOING TO BE CHARGED $28.95.
I refused it. My bank then cancelled my debit card requiring that I replace it on all of my bills where I have set up auto debit. I am also now without a debit card since my bank now has to send one.
I've reached out to 'Andy' and complained. They 'refunded' my $1.00 and said they CLOSED THE ACCOUNT I NEVER OPENED.
I'm acquired records from the official city website before - namely building permit information and building permits. There is traditionally a fee.
This company has created a website that looks like the official city website and does not indicate that a membership is being created, nor do they ever disclose a payment of $28.95.
THIS IS FRAUDULENT.