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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1885)

- Ashville, OH, USA
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I bought weight loss gummies, buy 3 bottles for $39.00 get 2 free

They sent me a confirmation email and charged me for all 5 bottles. I called on the customer service phone number they gave me. She told me that was not the ad I signed up for. I wanted to cancel my order. She told me it was processing and could not be canceled. I told her again that was not what the ad said. She agreed to give me a partial refund of $60. I told her no. Then she gave me a $100.00 refund. I then asked her if this was an automatic refill order. She said yes. That also was not listed in the ad. I canceled that. This is clearly a scam company. This is the email I received with my refund: "Order Number: ******* Ordered on 01/09/2023 09:55am

Dear ******** ********,

This email is to inform you that we have refunded the amount of $100.00 back to your payment method originally used on order number 1500845, which was originally purchased on 01/09/2023 09:55am for the total amount of $198.78.

If you have any questions about this notification or if you feel you are receiving this in error, please feel free to contact our Customer Service team." They now have contact information and debit card info. I will attempt to close the debit card.

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- New York, NY, USA
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Ordered a sweater from this website and never received the order. Contacted the seller through email but they stopped responding to my messages.

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- Chico, CA, USA
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I purchased 3 items from Ryabe. When they arrived they were clearly nothing like the photos on the website. I reached our to the company and they offered $15 as a compensation. I declined and said I wanted to return for a full refund. They then countered with an offer of $32. I again declined. The final offer was $45 with the warning that I would have to pay shipping to Dubai so it wasn't worth it to return. I again declined.

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- Greeleyville, SC, USA
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I ordered a shirt on Nov 1, 2022. On 11/23/22 I contacted them by email to see when I would receive my shirt. I got the run around and they would never say. I contacted them on Fb and still got the run around. Finally my order updated at shipped but I kept checking the tracking number and it was never leaving Jamaica, NY. I contacted them again on FB and they said they would contact the shipping company and get it resolved and would get a tracking number to me. Weeks later I’m still asking for the tracking number….and they won’t give it to me. It’s been over 2 mths and at this point, I just want a refund. I’ve noticed on Fb that a lot of people are putting mad faces on mywestern’s posts bc obviously they are getting scammed also.

I’m attaching the last and current tracking info.

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- Brooklyn, NY, USA
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I ordered a product that I never received from this company. The company kept payment from me, ignored all forms of contact, as well as never sent the item out to me.

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- Los Angeles, CA, USA
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ORDER FROM THERE WEB PAGE AND I NEVER RECEIVE NOTHING CAN'T GET THEM TO ANSWER ANYTHING

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- Millbury, OH, USA
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My sister ordered an item online for me that I wanted to give to my wife for a gift and paid for express shipping on the 14 of December the shipping was supposed to happen in 3 days and it has never arrived but the money was taken out of the account. I have tried various methods of contacting the company but there has been no response whatsoever

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- Ozark, AL, USA
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I purchase 4 weeks that came up to $69 because they claim that they had a promotional this is the website that they keep sending me to with no updates. I have been trying to communicate with them to cell phone or the number that they have provided on their website and also email and have not received any contact concerning my order and from all the other reviews the same thing has happened to them.

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- Beacon, NY, USA
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I ordered socks via the website on 11/27/22 and was charged $28.94. I received the socks and immedidately contacted plantarsocks.com at premiertruststore.zendesk.com to request a return label as stated on their website. On 12/10/22, I received a reply from premiertruststore.zendesk.com that my request was processing.I have emailed them 4 times since then, with my order # requesting return information receiving no replies from them. In my last email, I informed them I would be contacting BBB.

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- Minneapolis, MN, USA
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I searched for self-scooping litter boxes. Found this company ordered it and then the product never came. Their phone number is disconnected in all their emails bounce back. I was robbed

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- Los Angeles, CA, USA
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Fake website targeting with a discount code to make the buyer believe they’re buying high end goods at a discount price. The “shipping” price covers the cost of poor quality jewelry under the guise that it’s free high quality jewelry only for the price of shipping.

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Ordered a product 11/27/22, advertised would arrive before Christmas. Never arrived, no customer service information, emails get no response, their Facebook page is now full of people reporting the same thing. A generic message gets sent by the company saying wait 2-3 more weeks.

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- Atlanta, GA, USA
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The company made a promise to refund all money if unsatisfied with the company’s performance. I wasn’t satisfied at all with the app and did what the company asked and canceled the app then asked for my money totaling 47.00 dollars to be returned. I used the email that I was told to use on the app website to ask for my refund, & I was spun in a circle of fraud & swindle. I was repeatedly asked what happened, then told to wait due to the company handling other issues from other people. Then after communicating with them as well as waiting more than a month, I was still not refunded, but looped within the same queued questions with no end result.

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- Randolph, VT, USA
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I ordered custom-made sweatpants with a photo of their cat that just passed away on them for my kids and I was promised they would be here before the holidays. I got an email stating the order was delayed and I could cancel if I wanted to. I asked to cancel since they wouldn't make it before the holidays. They stated that I had already received the product months before I even ordered it and said that their refund policy states I can't have a refund after 3 days of delivery. I called them out for the mistake and they continued to respond with emails as if I wasn't even requesting a refund. They then stated they were sorry, the order was lost in the mail and I could ask for a refund, which I did. They then said they "shipped" the product again and refused my request for a refund. I am certain they are scammers and would like my money back. I've included all the email exchanges in the files below.

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- Bronx, NY, USA
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a purchase was done on 10/26/2022 for 32.88. neve received anything.

I have been trying to reach them by email & calling & nothing

Now I have looked them up & I see that they are scammer

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- North Port, FL, USA
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Leather store going out of business, all merchandise was on sale

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- Lindale, TX, USA
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I bought some weight loss gummies turns out it was recurring subscription. I put my info in and picked purchase. The next screen should have been confirmation but another screen popped up asking do I wanna buy some air pods, I made a mistake n accidentally hit yes. I noticed 2 separate charges on my bank statement,both had 844 phone number, 2 different company names. One said dream something and one said proud gadget. I called proud gadget and talk to a nice lady who canceled the air pods. To make a long story short the air pods money 49 dollars was deducted. I called back and a man said the nice lady hit the wrong button, she actually canceled the recurring subscription for the gummies. Since they do not accept returns he gave me a 20 percent refund on the air pods. Today there was 2 new charges, 844 phone number, total 269 dollars. I go to their website, it's the same as the air pods people. They change their name n charge my card. They are ghost, can't even track em down. I did receive the gummies and the air pods, now more charges. I had to lock my debit card. I want the people to know, if u see a charge with an 844 phone number it's a scam

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- Medford, NY, USA
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I purchased a 4.99 bottle of perfume on Dec 14, 2022. Never received it. I emailed them..no response. Today I was charged 14.99 not having had purchased anything. They are using 2 different business names and 3 different phone numbers. One number is an answering machine and other number gives you a representative that only wants personal information and if you don't give it they start getting nasty constantly requesting information. I was called back by another number who when I called back was the same company.

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- Bronx, NY, USA
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Dec4 I placed a Christmas order I also paid for shipping I was patient until I looked at reviews which are horrible I track the package num which is still in the same place place the first week the don't have a working number and email response are generated replies they don't help you I want my money back I'm a single mom I can't afford to just lose

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- Brooklyn, NY, USA
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Hi, I paid for a 1 bottle of a product online through a site that I thought was secure. I paid for the Amarose Skin Tag Remover at https://amaroseskintagsremover.com/ on 12/9/22. On 12/24, they charged my credit card again. This website does not have a telephone or email address associated with it. The phone number for the vendor that my credit card company gave me is 833-222-7243, but nobody answers that number and you have to leave a message, but nobody gets back to you. Another number provided on one of the emails is 424-210-9207 but that number also does not have anyone answering it.

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