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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1550)

- Randolph, VT, USA
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I ordered custom-made sweatpants with a photo of their cat that just passed away on them for my kids and I was promised they would be here before the holidays. I got an email stating the order was delayed and I could cancel if I wanted to. I asked to cancel since they wouldn't make it before the holidays. They stated that I had already received the product months before I even ordered it and said that their refund policy states I can't have a refund after 3 days of delivery. I called them out for the mistake and they continued to respond with emails as if I wasn't even requesting a refund. They then stated they were sorry, the order was lost in the mail and I could ask for a refund, which I did. They then said they "shipped" the product again and refused my request for a refund. I am certain they are scammers and would like my money back. I've included all the email exchanges in the files below.

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- Bronx, NY, USA
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a purchase was done on 10/26/2022 for 32.88. neve received anything.

I have been trying to reach them by email & calling & nothing

Now I have looked them up & I see that they are scammer

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- North Port, FL, USA
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Leather store going out of business, all merchandise was on sale

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- Lindale, TX, USA
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I bought some weight loss gummies turns out it was recurring subscription. I put my info in and picked purchase. The next screen should have been confirmation but another screen popped up asking do I wanna buy some air pods, I made a mistake n accidentally hit yes. I noticed 2 separate charges on my bank statement,both had 844 phone number, 2 different company names. One said dream something and one said proud gadget. I called proud gadget and talk to a nice lady who canceled the air pods. To make a long story short the air pods money 49 dollars was deducted. I called back and a man said the nice lady hit the wrong button, she actually canceled the recurring subscription for the gummies. Since they do not accept returns he gave me a 20 percent refund on the air pods. Today there was 2 new charges, 844 phone number, total 269 dollars. I go to their website, it's the same as the air pods people. They change their name n charge my card. They are ghost, can't even track em down. I did receive the gummies and the air pods, now more charges. I had to lock my debit card. I want the people to know, if u see a charge with an 844 phone number it's a scam

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- Medford, NY, USA
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I purchased a 4.99 bottle of perfume on Dec 14, 2022. Never received it. I emailed them..no response. Today I was charged 14.99 not having had purchased anything. They are using 2 different business names and 3 different phone numbers. One number is an answering machine and other number gives you a representative that only wants personal information and if you don't give it they start getting nasty constantly requesting information. I was called back by another number who when I called back was the same company.

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- Bronx, NY, USA
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Dec4 I placed a Christmas order I also paid for shipping I was patient until I looked at reviews which are horrible I track the package num which is still in the same place place the first week the don't have a working number and email response are generated replies they don't help you I want my money back I'm a single mom I can't afford to just lose

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- Brooklyn, NY, USA
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Hi, I paid for a 1 bottle of a product online through a site that I thought was secure. I paid for the Amarose Skin Tag Remover at https://amaroseskintagsremover.com/ on 12/9/22. On 12/24, they charged my credit card again. This website does not have a telephone or email address associated with it. The phone number for the vendor that my credit card company gave me is 833-222-7243, but nobody answers that number and you have to leave a message, but nobody gets back to you. Another number provided on one of the emails is 424-210-9207 but that number also does not have anyone answering it.

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- Katy, TX, USA
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Items in this shipment

Upload Photo Dog Men's Beach Short K228 HN590 × 1

2XL

Upload Photo Dog Men's Beach Short K228 HN590 × 1

2XL

Custom Photo Dog Cat Flannel Pajamas Christmas Gift K228 HN590 × 1

For Adult / Only Pants / L

Never Received Items !

If you have any questions, reply to this email or contact us at [email protected]

----------------------

GeckoCustom

A brand of PODBROS PTE. LTD.

US Office Address: 99 Wall Street #3868, New York NY 10005

When I researched Comoany in USA could not find any such thing, it brought me to China!

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- Brooklyn, NY, USA
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From My 2022 till Dec 2022, every month I was sent gummies for weight loss that I did not subscribe to. The packaging made it impossible (all fake) to trace the origin and i finally found them through my bank statement. This company Gadget Vault had me fraudulently signed up for a monthly subscription charging me $123 a month.

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- Astoria, NY, USA
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Humifion markets humidifiers of high quality but the product is cheap. They claim their humidifier will run for up to 10 hrs, when it only runs for 2-3 hrs. The dimensions of the actual product are smaller than those they list on their website. The product became moldy after 1 month of use. They hide all negative reviews on their website and only display 5 star ones - I know this because I left a review that was never displayed.

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I ordered before the December 5 cutoff (I ordered on November 22, 2022). I quickly got an email with tracking info. Checking daily- hasn't been scanned yet. "new york" company uses a Chinese shipper? I did get an email saying it might not get here before Christmas. I ordered due to their good reviews. Now it's December 2022 and there are now many reviews saying they never got their product. I've emailed and messaged over 10 times and get the same email saying that "a ticket has been opened" but I never hear back. I'm embarrassed that my boss will not get a Christmas gift-! I finally find something for the guy who has everything and it doesn't arrive! I lost $63.

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- West Plains, MO, USA
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I ordered some PJ pants from this company. At the time it stated they was based out of New York and had a phone number. Placed my order on November 13,2022. I still have not received the item, I've emailed them 3 times with no reply, and they use to have a phone number on their website but now is gone as well. I have tried calling the number over and over as well and no one ever picked up. They took the money from my account and now they won't answer or respond to anything.

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- Peru, IL, USA
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This website stole $99 from me disguised as an oncloud retailer

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- Austin, TX, USA
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Fake ads for a polygel fingernail kit. No confirmation emails sent, nothing arrives

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- Chicago, IL, USA
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Website pop up on face book named Sassy2.com merchandise

appeared ok took a chance ordered more then thirty days nothing received attempts to communicate with them ignored no responses

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- Long Beach, CA, USA
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Gecko Custom is a website offering personalized clothing and gifts. I ordered two sweatshirts for my husband and I on November 16, and I was told there was a delay in shipping. After further investigation on their instagram page, it looks like 50+ people are in a similar position to me, and all have said the customer service has stopped responding to them (myself included). I am super disappointed that we never got our sweatshirts in time for our holiday party, in addition to being out $70, not to mention many others getting scammed as the website is still up and running.

They also mention a US address under 99 Wall Street #3868, New York NY 10005

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- Oklahoma City, OK, USA
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They offered an item on their website, didn't offer tracking, when I finally received the item a month later it was not what was posted.

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- Culloden, WV, USA
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I made a purchase December 1st with express shipping 3 to 5 days and have yet to receive item. I have sent multiple multiple emails without any response and also multiple text messages with I need to contact customer service. I have contacted customer service a multitude of times without any response. All emails and all text messages have been saved for your review if you need them. Purchased item online and I will receive a message via text but nothing via email. I am unable to cancel order, they will not provide a tracking number, they will not cancel the order, the end. I am unable to get anywhere with this company. I have also notified my financial bank and they are also working on a fraudulent claim as I have never received the item and their company will not respond to my requests. I have screenshots of all correspondences I have attempted with this company but the website states it is Queens New York however the billing city in address to my credit card is Austin Texas. Too many files to upload

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I attempted to purchase 3 quality wigs from the company. Instead, I was sent 2 of the same style wigs and all three of the wigs were made in very poor quality.

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- Midland, GA, USA
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IT STARTED WITH THE WEBSITE OFFERING 20% OFF FOR SIGNING UP FOR TEXT MESSAGES AND EMAIL. THEY NEVER SENT THE CODE FOR THE PERCENTAGE OFF. I EMAILED THEM SEVERAL TIMES BECAUSE I REALLY WANTED TO MAKE A PURCHASE AND THEY NEVER RESPONDED. I SENT THEM A MESSAGE ON INSTAGRAM AND AFTER WEEKS THEY SAID TO EMAIL THEM AGAIN AND THAT THEY WOULD BE MORE THAN HAPPY TO COMPLY AND THEY NEVER DID. IT IS LIKE THEIR CUSTOMER SERVICE DOES NOT EXIST. AFTER TALKING TO OTHER PEOPLE ON THE INTERNET THEY HAVE HAD THE SAME PROBLEMS AND WORSE. THEIR CLOTHING ITEMS DON'T GET DELIVERED AND THE COMPANY MAKES UP EXCUSES AND SAYS THINGS LIKE THE LEGGINGS NEED FURTHER INSPECTIONS AND THERE IS A DELAY. THE CLOTHES ARE EXPENSIVE AND THEY ARE SCAMMING SO MANY PEOPLE OUT OF MONEY. IT IS VERY UPSETTING AND FRUSTRATING. IT'S LIKE THEIR CUSTOMER SERVICE DOES NOT EXIST. NO ONE RESPONDS. THE SITE HAD SEVERAL DIFFERENT EMAILS THAT NO ONE REPLY BACK FROM. OTHER EMAILS WERE, [email protected], [email protected], [email protected]. OTHER WEDSITES INCLUDE HTTPS://SOUKANDSEPIA.COM, AND HTTPS://WWW.SIMISIENNA.COM.

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