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Online Purchase - Sorelle Toronto

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Online Purchase - Sorelle Toronto Reports & Reviews (1)

• Jul 07, 2025
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Purchased item on web site, card was debited but did not receive order confirmation, contacted Sorelle via email and was told they were running behind with shipping but said they have my order and it was being processed. 3 weeks later received my clothing item. There was no reference to the company, no labels on the clothing and the item received was not the one ordered. Contacted again via email and was told the return policy is for me to pay shipping and return to warehouse in China, or I can keep item and they will refund me 15% of orignal price. I emailed again stating the item received was not the one ordered and would like a refund. I have not had a response.

Clothing has no manufacturer label, size label or washing instructions.

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