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Norton Reports & Reviews (71)

• Aug 16, 2023
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We received an email that appeared to be from Norton. It stated thank you for your recent order. Charging us $450.87 for two year virus renewal protection. We never had this or authorized this. I click on it. I responded that we did not authorize. We would take steps to report it as a scam. The persons name that sent it is Elmeran Sourus. I usually don't click on. I thought possibly my husband ordered this.

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• Aug 04, 2023
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The company posed as Norton antivirus and remotely got on the computer. They are not affiliated with Norton. Called and the company was rude and was not able to identify services or account. They were not able to identify their roles with the company. The credit card would not allow the dispute. They do not have a valid address on website nor proper associates with the company.

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- Convoy, OH, USA • Jun 07, 2023
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Received an email about norton lifelock will automatically be renewed unless i call to cancel the subscription. they wanted to have access to my computer and then open up my bank account on the same computer to receive a refund link.

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- Ithaca, NY, USA • May 13, 2023
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Sent a fake email about a fake Norton charge presumably to try and get me to call so they could gain access to my accounts or information

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- Rockford, IL, USA
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I received an email say that NORTON was charging my account for $399.00. I called the number on email and talked to person who said they would return my money. Through the process, they supposed return to my account 4000 by mistake. I was to go to Walmart or other place that has credit/cash cards and get $3,500 in cards to return the money. They had a fake page of my bank with the image of the money in my account. I had to do it today or he would lose his job, my account would be frozen, or I would have to pay taxes on this money. He said I had to stay on the phone and go immediately and get these cards to return the $3500 they had supposedly accidently give me. I went instead to my bank and checked my account. No $4000 in my account. I hung up on them. I changed all my passwords and ran malware on my computer to hopefully keep me from having any more issues with these thieves.

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- Northwood, OH, USA
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[email protected]

Dear Customer,

We Thank you on the completion of five Years Norton 360 Total Plan with 24/7 Technical Support your subscription with us has been renewed today using the payment method provided to us at the time of purchase. The Charge of $498.00 was setup by you and it has been auto debited from your account today and would appear into your bank statement within 24-48 hours

We tried to contact you on your registered number for queries but could not get through. Thus, we went ahead with the auto renewal process.

P: S: If you have any questions regarding the product or charges or need help, please do not hesitate to contact us at +1-806-221-2880

Transaction no

xxxx09154836

Invoice no

9012645

License Key

fireluna @98303251

Quantity

01

Amount

$498.00

Duration 5 years

Thank you,

+1-806-221-2880

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Our Prime MEMBER,

Thank you for choosing our SUBSCRIPTION of $ 309.24 that’s a Norton security plan we will serve you the support into your devices which is been connected with your home INTERNET connection for the further support and queries kindly CONNECT our customer support on +1 ( 818 ) ( 284 ) ( 4755 )

Subscription - NORTON 360 SECURITY

Plan - Auto Renew

Date - 3rd Nov 2022

Order Number - PWL-D243567447

Payment Method - AUTO DEBIT

Amount - $ 309.24

This is the confirmation EMAIL of your subscription charges

FURTHER support and queries in regards of the subscription,

kindly contact to our helpline NUMBER

+1 (818) (284) (4755)

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Note I did not use the email the sammers sent to me, o establishes my account. that's how I knew to research further and know it was a scam.

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Was emailed saying my Norton anti-virus subscription would be expiring. After a few of these emails received one that said it would be automatically renewed at $499. Said that it would be deducted from my account and to phone to cancel. I did not phone as I know I do not have this service as well as the fact that the Norton name was used multiple times with other company names - Norton Life Lock, Norton IN Best Buy, etc. Email address was hidden as #Receipt Details#.

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I called the phone listed on the invoice and he told me if I didn't believe I had requested this service I could hang up the phone but I would be charged anyway.

It was for Network Security - Auto Renewal 3 Years subscription

for the cost of $358.99

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In a email Scamer use Norton saying that $260.38 would taken out of my bank account for a year of service. So I called to cancel that transaction. There was a number in the email. Then scamer had me download three diffrent apps (anydesk, cash app, remity) reassuring that it was not a scam but had to do this to get my refund. An how would they have my info if it was a scam. They had my last 4 numbers of debt card, email and phone number. On cash app scamer use a name I didn't know to transfer ($300) money it didn't works. So then had me use Remity app he had me take a picture of drivers license and a selfie also tryed to transfer ($300) and ($30) two different transaction. Any desk app is how they see what u are typing on these apps because he would tell me exactly what was on my screen when in the apps. So they got drivers license info and some bank info.

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I have been receiving bogus invoices & phone calls on behalf of Norton. They say they've already processed the transaction through my bank, but I haven't had a transaction from Nortons. They try asking for my account information eluding to them needing my information to process payment.

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Delivered-To: [email protected]

Received: from director12.mail.ord1d.rsapps.net ([172.30.191.6]) by backend31.mail.ord1d.rsapps.net with LMTP id CBj8JLq0j2KVTQAAgoeIoA (envelope-from ) for ; Thu, 26 May 2022 13:11:22 -0400

Received: from proxy7.mail.ord1d.rsapps.net ([172.30.191.6]) by director12.mail.ord1d.rsapps.net with LMTP id +LBfJLq0j2KRNQAAIasKDg (envelope-from ) for ; Thu, 26 May 2022 13:11:22 -0400

Received: from smtp33.gate.ord1c ([172.30.191.6]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) by proxy7.mail.ord1d.rsapps.net with LMTPS id qAKaJLq0j2JmdwAAMe1Fpw (envelope-from ) for ; Thu, 26 May 2022 13:11:22 -0400

Return-Path:

X-Spam-Exception: WHITELISTED

X-Spam-Threshold: 95

X-Spam-Score: 0

X-Spam-Flag: NO

Authentication-Results: smtp33.gate.ord1c.rsapps.net x-tls.subject="/CN=smtp.gmail.com"; auth=pass (cipher=AES128-GCM-SHA256)

X-Virus-Scanned: OK

X-Orig-To: [email protected]

X-Originating-Ip: [209.85.221.43]

Authentication-Results: smtp33.gate.ord1c.rsapps.net; iprev=pass policy.iprev="209.85.221.43"; spf=pass smtp.mailfrom="[email protected]" smtp.helo="mail-wr1-f43.google.com"; dkim=pass header.d=gmail.com; dmarc=pass (p=none; dis=none) header.from=gmail.com

X-Suspicious-Flag: NO

X-Classification-ID: db65772e-dd16-11ec-9058-54520067fec4-1-1

Received: from [209.85.221.43] ([209.85.221.43:33634] helo=mail-wr1-f43.google.com) by smtp33.gate.ord1c.rsapps.net (envelope-from ) (ecelerity 4.2.38.62370 r(:)) with ESMTPS (cipher=AES128-GCM-SHA256 subject="/CN=smtp.gmail.com") id 37/83-00371-6B4BF826; Thu, 26 May 2022 13:11:21 -0400

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X-Received: by 2002:adf:e94c:0:b0:210:56d:539b with SMTP id m12-20020adfe94c000000b00210056d539bmr4882434wrn.37.1653585076843; Thu, 26 May 2022 10:11:16 -0700 (PDT)

MIME-Version: 1.0

From: Elijah Joshua

Date: Thu, 26 May 2022 22:41:05 +0530

Message-ID:

Subject: Urgent: Please confirm this purchase ORDER . #BJRJH745897462

To: undisclosed-recipients:;

Content-Type: multipart/mixed; boundary="0000000000001cc1f505dfed47c7"

Bcc: [email protected]

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Got an email today from Norton saying it was an invoice which has been deducted from our account for 475.67. Checked credit cards and bank nothing taken out yet but it could be if we fell for it !!! Called the # and an man answered and wanted info before he would check on what I said!!! I have email if you want

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On Mon, Jul 11, 2022, 11:52 AM JEFFREY MARTIN wrote:

Hello, [email protected]

Here's your invoice

JEFFREY MARTIN sent you an invoice for $476.00 USD

Due on receipt

View and Pay Invoice

Buy now. Pay over time.

Simply select PayPal Credit at checkout and enjoy No Interest if paid in full in 6 months. Subject to credit approval. See terms. US customers only.

Note from JEFFREY MARTIN

Thank you for your Subscription for NORTON 360 Anti-Virus. amount has been successfully Charged from your account . We are there to help you 24x7. If you want to cancel this subscription calls us immediately at @+ 1 (833) 690-1114

PayPal

Help & Contact | Security | Apps

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PayPal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name. Learn to identify phishing

Please don't reply to this email. To get in touch with us, click Help & Contact.

Not sure why you received this email? Learn more

Copyright © 1999-2022 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.

PayPal RT000238:en_US(en-US):1.1.0:f8717132dbfc2

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I received an email saying I was charged for services. I did not purchase nor request these services. I tried to call the number provided to cancel that charge. No one answered the phone. I emailed back to cancel immediately but I received no response to my email. My card had not actually been charged and I will not be reaching out to them anymore because I am well aware this is a scam.

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I received email billed $375 6/1/22 for Norton. Included contact 888-526-8538 to get cancelled. Male w/ Middle Eastern accent said name Robert William asked me to use remote access system and enter bank name to process refund. He insisted must do within 1-2 minutes or money not retrievable. He tried to persuade me over 50 minutes. I hung up and called my bank for fraud alert. Bank said no money was taken, turned off online banking. I rebooted and ran my Mcafee antivirus for security.

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Scam emailed today from Norton saying they will take out from my credit card 499.00,I do not have Norton.

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I NEVER PURCHASED OR ANY SUCH THIS IS NOT THE FIRST TIME BUT THEY ARE CHARGING $499.00 plus $60? More for some other charges! BELOW IS THE EXACT TEXT MESSAGE!!!!

Dear Prime Member!

Thank you for your interest in our products.

Your Annual product subscription for NORTON 360 TOTAL PROTECTION has been renewed & updated successfully. Item Title End Date Qty Total Method of Payment

NORTON 360 TOTAL PROTECTION In One year 1 $499.99 USD Auto Debit

Invoice No. INV***********

Invoice Date: 2022-05-13

If you require urgent assistance, please call our Experts for refund and settlement issue on +1 (805) 221-0362 (Toll Free) —

Sincerely,

Billing Department

Copyright © 1997-2022 Norton LifeLock Inc, all rights reserved NORTON Support LLC

THATS SCAMMERS!!!!!

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Reporting a Norton antivirus scam whereby the scammer appears to have screenshot a legit companies ad, attached a link that led to an unsecure website, and sent out the ad as a sort of click bait/harassment/device hacking scam. The ad claimed I needed to renew my norton antivirus product. I do not have norton antivirus products. The email was unwanted and originated from email address: [email protected] The email had a link at the top of it that led to an unsecure webpage: http://kingstonmaly.net/rd/c13093EYnJj24530081DIbY17HNb119771QvoN110

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