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Norton Reports & Reviews (71)

- Salem, OR, USA
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I got an e mail that I was going to be charge $299.00 for Norton AV so I called a number to cancel, then they said I had to download a free trial to get rid of everything, then I was called by someone else and had me fill out a bbb form...then they tried to get me to log onto my bank account. that's when I hung up

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- Milledgeville, GA, USA
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I received this email and when I called the number they wanted me to log on my computer and when I questioned why? They said it was secured to get my payment refunded. Then the phone hung up. I waited 15 minutes called back and they hung up again. I immediately called right back and a recording came on saying that they were busy leave a number for them to call you back. I didn't but started to search the internet with that 866 number. The Norton website doesn't have that number listed.

Norton Order Receipt : 44679EDR676AM8

Hello,

Thank you for purchasing antivirus security for the upcoming one year .

The transaction of $349.99 would appear within the next 72 working hours on your account or in case of Credit it will be appeared on your next billing cycle

We would like to inform you that this month we have served 1 million customers and you are one of them. We hope you enjoy the services. Due to covid-19 we are unable to notify each customer through a confirmation call.

If you have any questions or wish to cancel the subscription

Please connect us on +1-866-816-8712

Thank you

Finance team

Helpline number +1-866-816-8712

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- Forest, VA, USA
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Received email claiming to be from Norton that my account was renewed and gave me a fake receipt.

Dear "X" ,

Receipt Number: 80557DY419988

Billing Helpline: +1 (707) 739-6941

We thank you to authorize a charge of $487.95 USD.

We are pleased to inform you that your Nörtön Subscription has been renewed. We appreciate you continue using our services this year as well, So as an existing customer with our company we're providing you an additional device protection. Your product and amount description is mentioned below.

Product Description: Nörtön Life Secure Protection for 3 Devices + Any Additional Device

Mode of Payment: Direct Debit

Renewal Date: January 26, 2021

Expiry Date: January 25, 2022

Payment TAT: Instant

Amount: $487.95

Although, we value all our customers and we never want to see you go however if you have not opted for "Direct Debit" or you believe this is a disputed transaction or you wish to "Cancel" the subscription and want your money back kindly contact our billing department and ask for full refund of your amount within 48 hours from the renewal date.

Billing Helpline Number: +1 (707) 739-6941.

Sincerely,

Nørtøn

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- Tinley Park, IL, USA
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Email said my Norton account will be charged $245 for a five year subscription renewal which will show on next billing cycle. I am to call 754-666-7742 within 24 hours to cancel. Their email is Norton.com . I did not order this subscription and did not call the number. I called the legitimate Norton (security/anti-virus protection). They said it is a scam to get my personal information.

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below is the email I received. Call the toll free number. It's a scam: Dear Customer,

Thanks for using Norton Advanced Threat Protection. This is an invoice for your recent purchase.

We Thank you on the Completion of your 1 year.

We tried to contact you on your registered number for queries but could not get through

Amount Due: 299.99 USD

Paid By: 26/21/2020

Invoice no: TRF25NID0248

Date: 24/21/2020

Description Amount

Norton Advanced Threat Protection

Fire Wall & Network Protection $ 299.99

Total $299.99

If you have any questions about this invoice, simply reach out to our Support Team +1 (888) 867- 0599 ( Toll Free) for help.

you have 4 hrs to refund this charge from the date of the transaction without being charges.

Our support team will gladly assist you with any questions or requests you may have – simply contact us through our dedicated channels:

It may take a few hours for this transaction to appear in your account.

Cheers,

The Billing Team

+1 321-621-9494 (Toll Free)

Please don't reply to this email. To get in touch with us, +1 321-621-9494

Norton Protection in USA are provided by Norton Payments Private Limited. Users are advised to Reach Us Our 24/7 Customer Support +1 321-621-9494

MVP Consumer Security 2014-2016

Windows Insider MVP 2016-2018

NOTE: if email received in your spam box ask service desk to verify machine identity.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

IMPORTANT NOTICE: This e-mail message is intended to be received only by persons entitled to receive the confidential information it may contain. E-mail messages to clients of the College of the Sequoias may contain information that is confidential and legally privileged. Please do not read, copy, forward, or store this message unless you are an intended recipient of it. If you have received this message in error, please forward it to the sender and delete it completely from your computer system.

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- Vandalia, OH, USA
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Message on Google account stating my lite security had run out and they were taking 394.99 out of my account. This is something I didn't apply for. I was told to call 2108661219 to take care of it. Norton was at the end of this email.

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I received a email from a person claiming to be Norton Life Lock, They claimed I had a past due bill for $679.00 and if I did not take care of this, they would automatically debit my account. I have never did any business with Norton.

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I received an email from what looked like Norton antivirus help thanking me for my norton life lock business. I called the number on the email and they gained access to my computer. They claimed they were processing my refund. To get my refund they deposited what looks like $2500 into my checking account. They acted like I screwed up and stole money from the bbb and that all kinds of bad things were going to happen to me unless I went to target and bought $2500 worth of gift cards. I actually went to target because this guy was on the phone with me until I took care of the transaction. Good thing I got hold of the management team who called the police who assured me if the scam.

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- Winter Haven, FL, USA
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Im getting voice mail a person name Alex Wilson claiming he from Norton. He states tha if I dont renew my anti virus protection plan that I will automactically be charge $299.00 form my account. He wanted me to give him access to my computer to assit me with the plan. I did not give access. I told him that my computer tech will call him about this matter. The phone # he called from is 5732707484. I immediately call Norton antivirus and explain the suspicious caller. They said it was a scam and not to give any personal information and to report it to the BBB.

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- Tiffin, OH, USA
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I was about to put Norton security on my computer that I bought from staples and someone came on from Norton telling me my computer was hacked and I need a advanced subscription of security I said I have security they said it won't work on my system they scared me there so I agreed they got into my computer said they were cleaning it and it would take a while I gave them my credit card info the first card blocked them so I gave them another and that went through and they put two different security on it but after it was done it didn't seem right so I got in touch with Norton to ask about my back up that wasn't there they checked it out and I gave them the order number they looked couldn't find it and they said call my bank and stop payment it's a scam so I did call and attempt to stop it. I called the fake Norton to stop the purchase but there's no answer at that number for payment and billing so I called the support number and told them I'm not happy with it and they said it will take 2 or 3 days to appear on the credit card. I got in touch with Norton again and they checked my computer and said the two programs that were put on aren't Norton products. The security that was put on seemed like a trial because I jade to add the premium security after 30 days. So I put on the security I bought from staples.

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Received a phone call from someone claiming to be from Norton. Claiming that the anti-virus software is out of date and would like to offer me a refund back. In order to do so they need access to my computer. I knew it was a scam so I immediately hung up.

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