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Norton Life Lock

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Norton Life Lock Reports & Reviews (13)

- Guaynabo, PR, USA • Mar 04, 2026
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received a letter in email from Norton Life Lock stating that Norton Life Lock wanted to collect $565.27 for renewal of contract which i dont have...

contacted number given 1(800) 216-5896 and after initial contact the individual at the other end,,,,, name unlegible nor mentioned even when asked, inmediatelly asked if i had a PC or LapTop available and when i said yes, he inmediatelly asked for permission to access my computer to check if i was hacked and such.... when i said that Norton would never ask me to access my computer and i was not letting them do it, he cut me off.

i tried to contact Norton but apparently their sistem doesnot allow for you to contact a representative directly, all via IA questions and answers... unable to contact Norton i cut call....

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- Greensboro, NC, USA
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received an email stating that my payment was successful for NorTon Payment. Invoice/2024/0790522/EX4LGAMPOJ-Product Name: Total AV Ultimate Antivirus

Payment method: Auto& Debit-total $569.87-order status: confirmed. payment will be done 2/27/2024 contact 1-855-556-0318

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- Cincinnati, OH, USA
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We have received multiple emails from "Norton". We block them as received, but someone else or an elderly person might not know to do this. We have received approximately 40 emails.

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Emailed my personal email account. Presented Invoice from Norton Life-Lock for $899.99 to be taken from my account "by today" to renew subscription. I do not have a current subscription but did in the past.

Asked to call (855)538-1810 "to report if this transaction was not authorized by you".

I researched the phone number on the internet before calling. Found this to be reported as a scam.

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I was contacted by someone called Mary Dillinger about a NortonLifeLock subscription that would auto-renew in 24 hours for a grand total of $349.99. I was instructed to contact customer support at 888-403-4416. I was able to derive the email address that the sender was mailing from, (it wasn't straight forward,) as [email protected]. I am getting quite a few of these lately, and I am thinking of responding to Mary and tell her that she has been reported. To report the email to Norton, go to https://support.norton.com/sp/en/us/home/current/solutions/v138341527.

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Received an E-mail from Tinsley Hugs, claiming my account will be debited $299.84 never had Norton I don't believe they have any debit card info

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Received a email for Norton life lock which I do not use..I'm currently checking credit and debit cards to make sure nothing was charged..the want to much personal information from phone number they have for you to call its gotta be a scam

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I received ANOTHER SCAM Norton email today April 27, 2022 @ 3:03 PM.

---------- Original Message ----------

From: "[email protected]"

To: *******************

Date: 04/27/2022 3:03 PM

Subject: Autorenewal Confirmation

 Norton LifeLock™

Invoice No #*********

Your Norton Expired Today

Thanks for using our Norton Security for the past one year!

Registered Email Id - ******************* We wanted to remind you that you've chosen the automatic renewal option. You will be billed from your saved card details for the annual amount of your plan upon expiration of your contract on Wednesday, April 27, 2022.

Description Quantity Unit Price Total

Norton 360 LifeLock™ Now includes Smart Firewall, Password Manager

and 2GB Cloud Backup (Three Year Subscription) $147.99 $147.99

Sub Total $147.99

Sales tax $0.00

Billed Amount $147.99

Deduction of amount will appear on your account within 24 hours. If you have any Question or wish to Refund and Cancel the Renewal Kindly Call us on +1 (844) 508-2790 (Toll Free) within Two working days.

Thanks

Norton LifeLock

Norton Life Lock, 350 Ellis St, Mountain View, California - 94043, USA

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I received an email from Norton Life Lock saying I have a renewal notice owing $549. I dove a computer & I did not ever order this in the first place. the man that answered the phone# they gave me did not answer as Norton or Norton Life Lock. He said nothing I said Hello.

He did not ask if he could help me. When I started ask questions & how they got my information, he hung up on me. I called them twice & he hung up on me both times. The 3rd time I got a different person who asked me to calm down & I heard people in back ground laughing. & they hung up on me.

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Received 7 emails within 40 min. One from Erinb Benderq. One from Mariob Baezx and the other from Jacintoh Albertog. Obviously made up names. They all confirmed that monies ranging from $450 to $470 would be automatically withdrawn from my debit account to continue my Norton AntiVirus program (which I do not have). I called to cancel and said I never ordered and asked them what account information they had of mine to automatically debit. Of course, they didn’t give me that information and told me I had to be on my computer to cancel the order. They also asked me for my birthday. I didn’t give them any info nor did I get on my computer. I just hung up.

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email reads:

Dear User,

Your membership with Norton Life-Lock has been renewed today and USD 499.35 has been debited from your account.

If you did not authorize this charge, you have 24 hrs to cancel and get a refund of your subscription. Please contact our customer care at +1 801 447 2250

when calling, you are asked to download Team Viewer and then they pretend to deposit the refund in your checking account, but deposit

25,000 by mistake, then they insist you pay them back with an international wire transfer to a bank in Hong Kong

They make it look as though the money is in your account, but it isn't - all people speaking on phone have Indian accents

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I received an email saying they were from the Norton Billing Team and that my payment was approved and payment was done. I did not click on anything nor did I call the phone number to say that if I didn’t order this to phone the number.

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- Port Matilda, PA, USA
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Received an email with the subject "Annual Maintenance Contract/Auto Debit Reminder. Norton Life Lock shows as the sender, but the email address is [email protected]. The email states that $299.00 will be deducted auto debited from checking account and if I didn't request the renewal I need to call 786-687-5553. I called and was told I had to get on my computer and open google chrome. He directed me the website awesun.com. I immediately said no way and hung up. He tried calling back twice. I reported the potential scam to my credit union and credit card companies.

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