I received a product that did not work. I noticed I only had 14 days to request a refund. I reached out that next day to initiate the return. They kept asking for videos and reasons. I told them I wasn't satisfied with the product, please send me a label to send it back. I didn't hear anything back until 2 weeks later once I disputed this with my bank. Then they asked me to cancel the dispute so they can issue my refund. I did and I still have not received my refund. Not to mention they didn't even send everything I ordered. I also ordered an upgraded memory card they never sent. But they did issue a refund for that, it was an additional $10.
Used a website called Shop. It was on another app called Zip. I used my zip credits to buy this chess board from shop which offers a store called Miko. I placed the order over 1.5 weeks ago and there has not been an email confirmation, a shipping email, tracking number, nothing. I tried reaching out to their "email" daily to ensure i wasnt getting scammed. There has not been a singke response from them and they have no infirmation about my order or anything. They wont tell me when or if it will even be delivered. The email is like an AI of some sort because it just send automated responses.
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Miko refund not issued after return request