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Microsoft Impostor

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Microsoft Impostor Reports & Reviews (79)

- Kannapolis, NC, USA

I received an error message on my computer, so I called the number given. Once in my computer he went into my bank account somehow. After I told him to stop playing around he started calling me terrible names. I immediately turned off my computer and did this.

My Aunt was on her laptop researching for information, when she clicked on a link that said continue. All of a sudden the computer screen started flashing and the screen said that the computer had been hacked and to call a number for help. She called the number and spoke with Nick Ward with Microsoft who said that gift cards needed to be purchase in order to repair. She was told to go the Fred Meyer and Target to purchase gift cards and to scratch the codes of the card and to provide to him. He told her to withdraw $13,000 dollars and to buy $500. gift cards at both stores and to provide him the numbers. She did this. After that he wanted her get withdraw another $4000 which she tried to do but her bank denied. Thank god.

On August 19, 2020, I received a phone call requesting a payment of $299.00 to be paid by the end of the day to cover a security service for my personal computer. I informed this person, he said his name was Paul. I informed him that I do not use a Computer. He continued to insist, he stated that I could pay $99.00 today and the other $199.00 later. I stated to him that I did not use a computer. He then suggested I BORROW someone else computer.

He then stated that he would cancel the transaction. I requested a CANCELATION ID# which he gave...#14732835921

- Wichita Falls, TX, USA

I got a call from someone giving me a Microsoft account number.

- Wichita Falls, TX, USA

I got several calls where the caller ID showed my own phone number, I heard them say it was Microsoft when my wife answered the first call. We haven't answered any others.

- Wichita Falls, TX, USA

I got a call saying my IP address had been stolen and that I needed to get a new one. It told me to press one for help, and then I told the guy I knew it was a scam.

- Melbourne, KY, USA

Scammer called at 3:08pm today. Left a message stating "...Microsoft services on your computer has expired today. All Microsoft services will stop working by end ot the day. Contact Microsoft Services at 1 (866)935-4855.

- Monticello, IL, USA

Received an email from what I thought was Microsoft that said my computer was infected with a virus. I allowed them access to my computer and they then sold me a 3 year subscription for a firewall and said that it would be $399.00 but instead my credit card was charged $1399.00. I contacted my credit card company to let them know that I was scammed and took my computer to a local computer place and had them clean up what this company put on my computer.

I was contacted saying that Microsoft owed me money for services provided that was not provided. I believed them since awhile back I had accepted something from Microsoft to fix my computer. They were to refund 300.00 into my account, which I let them into, but 2400 was deposited. Still not thinking correctly I went and tried to get American Express gift cards $500 a piece to refund them this overpaid money. I only got 2 of the gift cards because Fraud alert froze my account. I came home, called fraud alert told them I had made the purchase, gave the guy at Microsoft (Paul Walker) the American Express Gift Cards information, and sent him a copy of the cards by text. I got on my computer this am and went to my online bank account and they had taken all the money in all the accounts attached to my online banking, totaling about $4200.00. My daughter had $1700.00+ in checking; 1800+ in savings; my father in law had 750+ in his checking. Now they all have a little over $100.00 in them. The guy called me back this am and wanted to know how we were gonna get the rest of the money refunded to them, that they could not go into the accounts and refund to themselves and that they were only attached to my checking account. After a very loud cussing on my part I told him where he could go. He informs me that if I do not cooperate he will lose his job and that the ScamPulse.com would freeze all of my accounts, and I would not be able to get back into them, and that they would take all of the money in all of the accounts as a refund for the $1000.00 that I still owe them. I told him to go ahead, I had already frozen all of our debit cards at the bank and got rid of my online banking. He was a foreign guy that I had a hard time understanding at times. I know I should never have even told him i was interested, I am constantly telling my daughter to not fall for these traps, and I fell right into it. There were 3 people scammed in this trap.

- Greensburg, PA, USA

Bells and whistles went off on my computer call number supposedly Microsoft. Called and wanted 499.00 to fix computer. After further investigation realized it was a scam. Took computer to Staples they checked it. Charged 160.00. Called Discover they are investigating the 499.00 charge cancelled account they keep calling to update hung up.

The call to my land line is showing up on our caller id as our name and number. As if they cloned our landline to call it. It is a recorded message from Microsoft. And recently called 7 times in one day

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- Erie, PA, USA

I receive 6 calls a day telling me they want to give me back my money because they no longer have technical support. They want me to open my computer so they can get into it and fill out the return form. Claim they want to return my $499.99 that I sent them for Anti Virus Support. 

- Georgetown, OH, USA

I received a call on 8-2-19 in the afternoon from 808-353-8518 one of called the other one William, and I said I wanted to talk to boss, he put me on the phone with another guy and I said I wanted to talk to his boss and he said William and I are the only ones you can talk to. They said they were with subsidiary of Microsoft. They first called and left message on my voicemail indicated they would take $399.99 out of checking account, but I couldn't understand. When I called he said you don't owe us, he said we owe you and he wanted my contact information to send check. He wanted me to get on my computer to send him my contact information and other stuff, but I wouldn't do it. I told him don't call back and said I would call the Better Business Bureau, and that's when he hung up. They did not speak good English.

- Cincinnati, OH, USA

These people will continue to call you telling you they are going to charge you monthly 299.99 for services you signed up for to protect your computer. If you don’t get on your computer and do the things they want you to do, they will continue to charge you 299.99 a month. They will refer to Microsoft often, but not be real specific about anything. They can become very aggressive to the point of belligerent if you do not comply. They did offer a one time fee of 200.00 to cancel this subscription.

- Melbourne, KY, USA

Scammer left a phone message stating: "Your Microsoft computer expired today. All Windows services on your computer will stop working by end of the day. Contact Microsoft at (833)755-7865."

I did not return the call.

- Cincinnati, OH, USA

I have received several calls from the following numbers 206 331 4891, 817-402-0091 & 513-875-0987. They are claiming to be from Microsoft. They claim they are going out of business and would like to settle money. They request you return their call. I feel this is a scam and I will not return their calls. I would just like to warn others.

- Beaver, OH, USA

scammer called me on my house number using my phone number I thought it was my phone carrier said my computer was being hacked and they have sent me notices. let them in my computer they fixed the problem offered me a 3 year service contract gave them my check router number and account number said they would call Monday to see how I liked it. called sunday I changed my mind told they already took out wanted to put money back needed my account number to put back. I gave to him I know stupid. all he needed to do was put back 249.95 he told me all he could transfer was 2000 I said no put back what I was owed. he really pressed the 2000 I said I would need to see 2000 in my account he said it was there he wanted me to keep 500 and for me to get Walmart gift cards for 500 x3 and he wanted me to go that right now told him NO NOT TIL I SEE THE 2000 IN MT ACCOUNT. he did not get any money he did lock up computer said he would if I did not go told him go ahead don't have my life on computer, just use it for information, he did. but I have everything fixed now.

- Wheeling, WV, USA

A robo call came across with this phone number, stating my "invoice had been approved by Microsoft but there was an issue I needed to address and to call immediately". Knowing it was a scam, I called to see what they stated. The CSR, for lack of better terms, spoke with a heavy Indian accent and stated I needed to give them access to my computer via passwords because my computer "contacted them". Upon refusing, I was cursed at with colorful language and hung up on. I receive the robo calls frequently for this scam.

Person called to inform us that they would debt account if 499.00 was not paid

- Middle Island, NY, USA

I was on my computer and clicked on a story about a little girl. As soon as I clicked on the story a red band came across my computer screen, with a voice telling me that it was urgent I call the number listed above. There was something wrong with my computer - it had been infected. If I didn't call back the number I would lose access to my Microsoft account and my IP address would be distributed across the web and they would release personal information about me. I called the number and spoke with (2) different people. it was very difficult to understand them as both of them had heavy accents. They claimed they were calling from Microsoft. I have tried to shut my computer down and am having difficulty shutting my laptop down.

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