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Microsoft Impostor

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Microsoft Impostor Reports & Reviews (89)

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I was on my computer checking out movies in local theatres. My computer screen started flashing with an alert and a VOICE saying that my IP address had been compromised. Repeatedly it told me to NOT shut down my computer and to call Microsoft immediately for tech support. I did call the number but shortly after speaking with the person realized it was a scam and I hung up. I then shut down and unplugged my computer.

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Clicked to check Home Depot website and got a Microsoft alert (pop ups & voice) saying our computer was locked and a virus detected so we need to call 1-888-341-0646 immediately. They directed what to type in and seemed to have access to our computer but showing access by child porn etc then asked us to go to CVS store and get 3-$100 PlayStation gift cards to repair the issue. That’s when we hung up.

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- Cadiz, KY, USA
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I'm glad I checked out ScamPulse.com first because this one really did look legitimate despite the fact that I KNEW I had not been on the computer long enough today to order anything

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- Willoughby, OH, USA
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I received a message on my computer from Microsoft and they were asking for a fee of $200 for a year and they were going to update my old computer. I actually have a Dell. The request seemed very official to me. The company told me that if I did not pay my computer would have issues starting on the 15th of this month. I would like a call back to let me know if this is legitimate or not.

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- Arcadia, FL, USA
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Windows blue screen appeared, with an alarm sound do not touch your computer. Your computer is being hacked. DO NOT TOUCH ANYTHING! CALL THIS TECHNICIAN IMMEDIATELY! This notice and alarm appeared again along with the voice recording. The screen appeared all microsoft blue with this enlarged writing. I call the number frightening, responding.

A man whom I converse with, identified himself as Sam Peter. This Sam Peter, informed me that he was a Microsoft technician, he could help me with this problem. He assured me that he was a legal technician. He gave me this number 1 531-201-9719. He asked me the serial number of my computer which I gave to him and he told me his work had to be approved by his supervisor by the name, Mike Wilson. Mike Wilson informed me he was the supervisor.

Their voice dialect sound like Jamaicans. Sam Peter worked on my computer for an hour. Then, he said I had to pay him $129.00. I refused to pay. He said, you pay because it took me an hour to fix, I told him microsoft technician help, was fee. Alright then, he said. Then everything went black on my computer. I desperately needed my computer, which enable me receive my unemployment compensation and make contact with my doctor for my future surgeries.

I was writing because they are using Microsoft software corporation name, as a way to hack people. I have to take my computer to the shop, hat, I cannot afford. He put Microsoft corporation on my computer's black screen and windows 32. My computer is a windows 10.

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The called ID read Lidia Rodriguez. The name on the recorded message said it was Allison. Microsoft was going to discontinue our license because our IP address had been compromised from several countries.

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- Tacoma, WA, USA
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My Dell notebook laptop showed several pop up screens, the last being a blue screen and it was frozen, indicating issues on my bank card, my yahoo, my cell phone, etc. There was a 18006427676 stating it was customer service, when I called, Steve Johnson answered saying my phone line and network have been hacked and I asked him what do I need to do. Steve Johnson said he was with Microsoft and asked me to stay on the line as my phone line has been hacked, he told me not to use internet or phone as it was hacked. Steve then transferred me to my bank on his line so it was unhackable, I thought I was being to transferred to Wells Fargo. Steve told me to tell the bank, my phone line and network have been hacked and put my account on hold for 48 hours and to keep it monitored for 48 hours then he transferred me to what I thought was my bank, Wells Fargo. When Steve transferred me, Jason Shore answered introduced himself as a Wells Fargo representative and he confimed there was activity on my account showing two transactions of 5,000 each one to my VISA and one showing a charge he claims that I electronically accepted the withdrawel, the only way to stop them from going through was to get 10,000 in gift cards and text him a picture of the gifts cards and my receipts. I purchased 4,000 in Target gift cards, then I purchased 4,000 in Macy's gift cards, I purchased 2,000 in Nordstroms gift cards which I sent pics of gift cards and receipts however Nordstrom would not activate these cards due to fraudulent activity. Jason Shore did receive the money from the Target and Macy's gift cards. Jason Shore told me not to tell anyone of my transactions. the next day Jason told me to go to Nordstroms and have them activate the cards at Nordstrom and I did go there to do this however it was Nordstroms rep that made it all clear to me that this was fraudulent. Before I went to Nordstrom Jason told me I had another 6,000 I needed to get out of my account and send to him so I did, I gott another 4,000 in Target gift cards from Macy's then he asked me to get 2,000 in Macy's cards on my credit card however it would not go through. The total amount in gift cards that went through to Jason is 12,000 in gift cards as the 2000 in Nordstrom gift cards didn't go through, the number I text him the gift cards and receipts is 315.915.1647 for Jason Shore. Then I did use my phone and laptop regardless of their direction to not use my phone and laptop, I called my bank and they confrmed there was no fraudulent activity like Jason Shore told me and my actual bank, Wells Fargo filed a claim for my experience. I have copies of my receipts, pics of gift cards, and emails/texts from my bank, Target, Macys and Nordstroms to serve as back up to all of this. Then I did use my phone and laptop regardless of their direction to not use my phone and laptop, I called my bank and they confrmed there was no fraudulent activity like Jason Shore told me and my actual bank, Wells Fargo filed a claim for my experience. I have copies of my receipts, pics of gift cards, and emails/texts from my bank, Target, Macys and Nordstroms to serve as back up to all of this. I am seeking refund of 12,000 from Macy’s and Target through filing my police report and notifying the ScamPulse.com of this fraudulent activity. This was all of my savings and I have never fallen for anything like this before in my life. I am so disgusted and embarrassed, I would like for others to be aware of this fraudulent activity.

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I got the following email: Microsoft Account

INVOICE ID WIN48974984-71428 INVOICE DATE 10 June 2021 SEQUENCE NO 1-357778753

Products Detail

Windows Defender Advanced Threat protection Firewall & Network protection

(1 Year subscription)

Renews 14 May 2022

$459.99

When I called they wanted me to give them access to my computer so that they could remove a file. I talked to Aaron Fox badge number CPX1005. Phone number 202 852 2804.

I did not give them access to the computer and do not intend to pay the bill. Should I do something more?

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- Pittsburgh, PA, USA
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I got order an confirmations for $299.99 in late December (Geeg Squad) and today from (Microsoft) ($399.99) for the same amount, which they supposedly invoiced from one of my accounts.

I have not responded to this fraudulant mails. I assume they will offer to return the "payment" if I supply my bank information.

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Someone has taken over my computer. I thought it was Microsoft. I don't know how it started. I sent $800 by personal checks. I have been speaking with a man named John Matthews. Up until last Saturday my computer worked. The last check I mailed was for $200 to install security on my computer. I sent it to Ms.Glory Microsoft 131 Sunset Ave, Suite E. Suisun City, CA 94585. Their phone numbers are 888-777-8111 and 888-599-9092

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- Kannapolis, NC, USA
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I received an error message on my computer, so I called the number given. Once in my computer he went into my bank account somehow. After I told him to stop playing around he started calling me terrible names. I immediately turned off my computer and did this.

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My Aunt was on her laptop researching for information, when she clicked on a link that said continue. All of a sudden the computer screen started flashing and the screen said that the computer had been hacked and to call a number for help. She called the number and spoke with Nick Ward with Microsoft who said that gift cards needed to be purchase in order to repair. She was told to go the Fred Meyer and Target to purchase gift cards and to scratch the codes of the card and to provide to him. He told her to withdraw $13,000 dollars and to buy $500. gift cards at both stores and to provide him the numbers. She did this. After that he wanted her get withdraw another $4000 which she tried to do but her bank denied. Thank god.

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On August 19, 2020, I received a phone call requesting a payment of $299.00 to be paid by the end of the day to cover a security service for my personal computer. I informed this person, he said his name was Paul. I informed him that I do not use a Computer. He continued to insist, he stated that I could pay $99.00 today and the other $199.00 later. I stated to him that I did not use a computer. He then suggested I BORROW someone else computer.

He then stated that he would cancel the transaction. I requested a CANCELATION ID# which he gave...#14732835921

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- Wichita Falls, TX, USA
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I got a call from someone giving me a Microsoft account number.

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- Wichita Falls, TX, USA
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I got several calls where the caller ID showed my own phone number, I heard them say it was Microsoft when my wife answered the first call. We haven't answered any others.

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- Wichita Falls, TX, USA
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I got a call saying my IP address had been stolen and that I needed to get a new one. It told me to press one for help, and then I told the guy I knew it was a scam.

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- Melbourne, KY, USA
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Scammer called at 3:08pm today. Left a message stating "...Microsoft services on your computer has expired today. All Microsoft services will stop working by end ot the day. Contact Microsoft Services at 1 (866)935-4855.

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- Monticello, IL, USA
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Received an email from what I thought was Microsoft that said my computer was infected with a virus. I allowed them access to my computer and they then sold me a 3 year subscription for a firewall and said that it would be $399.00 but instead my credit card was charged $1399.00. I contacted my credit card company to let them know that I was scammed and took my computer to a local computer place and had them clean up what this company put on my computer.

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I was contacted saying that Microsoft owed me money for services provided that was not provided. I believed them since awhile back I had accepted something from Microsoft to fix my computer. They were to refund 300.00 into my account, which I let them into, but 2400 was deposited. Still not thinking correctly I went and tried to get American Express gift cards $500 a piece to refund them this overpaid money. I only got 2 of the gift cards because Fraud alert froze my account. I came home, called fraud alert told them I had made the purchase, gave the guy at Microsoft (Paul Walker) the American Express Gift Cards information, and sent him a copy of the cards by text. I got on my computer this am and went to my online bank account and they had taken all the money in all the accounts attached to my online banking, totaling about $4200.00. My daughter had $1700.00+ in checking; 1800+ in savings; my father in law had 750+ in his checking. Now they all have a little over $100.00 in them. The guy called me back this am and wanted to know how we were gonna get the rest of the money refunded to them, that they could not go into the accounts and refund to themselves and that they were only attached to my checking account. After a very loud cussing on my part I told him where he could go. He informs me that if I do not cooperate he will lose his job and that the ScamPulse.com would freeze all of my accounts, and I would not be able to get back into them, and that they would take all of the money in all of the accounts as a refund for the $1000.00 that I still owe them. I told him to go ahead, I had already frozen all of our debit cards at the bank and got rid of my online banking. He was a foreign guy that I had a hard time understanding at times. I know I should never have even told him i was interested, I am constantly telling my daughter to not fall for these traps, and I fell right into it. There were 3 people scammed in this trap.

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- Greensburg, PA, USA
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Bells and whistles went off on my computer call number supposedly Microsoft. Called and wanted 499.00 to fix computer. After further investigation realized it was a scam. Took computer to Staples they checked it. Charged 160.00. Called Discover they are investigating the 499.00 charge cancelled account they keep calling to update hung up.

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