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Microsoft Impostor

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Microsoft Impostor Reports & Reviews (79)

- Palm City, FL, USA
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Person calls to say they work for Microsoft and they need my credit card number to verify that my versions of Microsoft products are valid/legit. Sure..

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- Fort Lauderdale, FL, USA
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Pornographic images poped up on my desktop and then a pop up message that my computer has been infected and to call the number to advice on how to remove this pop up

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- La Crosse, WI, USA
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This is the 6th time this has occurred. This occurred with a friend as well and she almost fell for it and nearly lost money and her computer hacked into. It is this pop-up that reads:

***

RDN/YahLover.worm!055BCCAC9FEC Infection

***

** ZEUS VIRUS DETECTED - YOUR COMPUTER HAS BEEN BLOCKED **

Error: Virus - Trojan Backdoor Hijack #365838d7f8a4fa5

IP: 71.89.118.27 Browser:Firefox ISP: Charter Communications

Please call computer system technician immediately on: (877) 836-9722

Please do not ignore this safety alert. Your Microsoft System Has Been Compromised. If you close this page before calling us, your computer access will be disabled to prevent further damage and your data from being stolen.

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- Marietta, OH, USA
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When I open my homepage on computer a Microsoft add pops up warning of a virus and that my computer is infected. It is a voice message with the ad, and warns that my information is being taken as it speaks. Urges to call the 888 number to resolve or they will be forced to lock my computer.

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- Vero Beach, FL, USA
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The morning of 11/16/17 opened window that was emailed to me and computer froze and screen popped up instructing me to call Microsoft at 888-558-2612. The call was answered by Chandan Bhakti who informed me I had been hacked and my computer had been damaged and I needed to install a Apple firewall. I had tried to reboot the computer several times, but the same screen kept appearing. He instructed me to go to Walmart and purchase Apple ITunes cards specifically for use for applications. He told me I would be refunded 80% by Microsoft. I asked him for proof of who he said he was and he gave me his credentials. He had me to look him up on Google and it verified he was who he said he was. His Microsoft ID number was 1388. We could not complete the transaction yesterday, and when he called me today from his (different) number, 844-895-4222 he showed me screens that appeared to be from my computer that showed many files damaged. He said I needed to get activation key from Walmart that would cost over $1,000. When I attempted to pin him down on that, he showed me on the screen a very official US ID with a US government seal. His name was on it and ID number which was ag 54348, which he described as his agent number. This Microsoft department was in charge of protecting the internet from scammers and hackers, and was monitored by the BBB. I told him I wasn't making further decisions today, so he said he would call me tomorrow. So far, I am out $800 and realized too late that I have been scammed!

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My husband and myself having been receiving phone calls from a company claiming to be Microsoft. They got us one time because we use Microsoft. They say they see suspicious activity with your email address to get access to your computer. And that's when they do the damage.They said they were fixing it and instead made it worse, by infecting it with a virus. We had to take it to the shop to be fixed. Not able to give phone number because they call from either private or restricted numbers.

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- Punta Gorda, FL, USA
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I received a pop up saying my computer is infected and told me to call a tech support number. i called the number and she want me to give remote access. she told me she could fix my computer for a fee.

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got several calls from the number which listed Washington, DC under it, throughout the day. I answered the last call and it was a foreign man asking to speak to me ( using my maiden name) claiming he is calling in reference to computer alerts they're receiving from my home network and its critical. I immediately hung up the call and blocked the number because I remembered a few years back reading on scams as such.

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- Spencer, WV, USA
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I was online & troubleshooting my connection. Then I started receiving messages actions I knew I didn't do. The Microsoft Windows help bow came up & said they were aware of the dada loss from this location & was going to help me through this. I after getting it stopped. I received a txt.message from Google say they knew what I did. A short time later I received a call from a man claiming he was from Google asking me to turn in different settings like location etc. After he knew I wasn't going to he ask if I liked his new device he was trying out. His txts are gone & my pc is full of malware. 42 malicious items were found & my data is gone. I read it is a phishing scam or a tech scam. All of these items were over looked but my security apps.

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- Dania, FL, USA
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a pop up appears when I open Internet explorer stating

Windows Defender Alert: Zeus Virus Detected on your Computer!

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- Griffithsville, WV, USA
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I was on my computer this morning and received a notice from "Microsoft" that my computer was badly infected. There was a phone number, so I called it. I allowed this person access to my computer. After about 20 minutes of pretending to look for viruses, they wanted to charge me $649.99 for a life time virus/firewall protection on all my devices. Once I told them I did not have the money, they kept lowering the price for less years of service. I finally told them I would have to call them back later, as I did not have the money.

After closing my computer, I contacted *** (my internet security carrier) and was informed that this was a scam. *** then got on my computer and deleted the application they had attached to my computer. After everything was clear, I had a lot of trouble signing into my facebook account...it was wanting my driver's license and other personal information. PLEASE remind people of this scam. I am usually pretty careful, but this person talked so professional and knew so much about computers, I almost got SCAMMED. Thank you so much.

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- Charleston, WV, USA
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my home computer had a pop up with a voice alert that if I didn't call the phone number on the screen, Microsoft would shut down my computer. I called and Adam Wood claimed he would be able to help me. Said malware had infected my computer and he needed access to help me clear it out. After letting him on my computer, he looked at all the programs, etc that were on my computer, asked if I used it at public spots, what I used it for, etc. Said I had a virus that required me to obtain a firewall and he and Microsoft could help walk me thru it but he would use a 3rd party company for the software. Quoted prices for 1, 3 and 5 years - from $125 - $499...

I asked him to please get out of my computer and I would be checking local vendors for service. I did not give him my credit card or any passwords, but he has my IP address. All of which makes me feel vulnerable for identity theft.

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- Missouri City, TX, USA
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The caller left messages on my home phone about my Microsoft windows expiring and to contact them regarding my Microsoft certificate. I called a 800 number that then referred me to "tech support' @ 315-215-0971. They asked me to log-in and then took over the computer to show me parts of Microsoft windows that were expired. They sold me a 5 year plan for $300 and told me to pay with 3 $100 I-tune gift cards by providing the codes on the reverse of the cards. I was told that this was to protect me since my compute had been at risk . I did what I was told, thinking they were concerned about me as a customer, only to find out that this was a scam. My computer is now unable to start and provide service.

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- Green Bay, WI, USA
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Person said he was from Mirosoft, and told me his name was John Thompson, he had a foreign accent and told me he was from India. he wanted me to go to a site so he could take control of my pc he was told to call, but did not know my name or anything else. he gave me a return phone if i need to speak with him. I did not call it number was 1-844-820-3366

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- Scottsdale, AZ, USA
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This company used a fake identity to scam people for Microsoft Support. The address on site seems to be given by Domainbyproxy.com in Scotsland Arizona.

But this site shows that is Microsoft.

I spoke to Rose a chat agent tried to hack my computer.

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- Durbin, WV, USA
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Was going to protect me from being hacked. Wanted to gain access to my computer to protect my computer from being hacked.

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- Magnolia, TX, USA
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Had a close call last year with a man using the same tactic , wish I had kept the phone last year...I am always a skeptic, but I wanted to see what he had to say, I allowed him access again thinking he was Microsoft , but then he got to be sarcastic & that is what confirmed my thoughts & I just disconnected the DSL line without telling him and he couldn't finish what he was doing, I hung up on him, he called me back instantly, speaking very hatefully saying i wouldn't be able to access my computer &that they had control, but I new better & hung up on him again & grabbed my computer & went to best buy for them to look it over.... this time it was a lady describing the exact same words.."this is Microsoft & we have had alerts that someone is trying to hack into your computer.. I hung up on her this time & she keeps calling back

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- Manvel, TX, USA
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Caller claimed they were with Microsoft Support and and tried to get me to do some things on my computer. I pretended to be confused, they called me a profane name and hung up.

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- Spring, TX, USA
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While I was om the computer I tried to go onto Facebook and a PopUp came on and said my laptop was infected with viruses, malware, spyware and hackers. A recorded message ensued stating to call the number on the screen. So I called. Stupid, I know but the fella walked me through my system after giving him access, and showed me 500 or so different issues. After10 minutes or so he then went through some options for security on our computer. They all started in the $120 range. I told him I wasnt interested because it was my daughters computer she used for movies and school work. He then became abrasive. I kept telling him I wasnt interested and then my laptop froze up. I called the (844) number several times asking for help and they gave me the run around. Lastly he started to say he didnt like me but he had to bite his tongue for what I feel he really wanted to say.

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