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Microsoft / impostor Reports & Reviews (8)

• Jul 22, 2023

Issue date 7-19-23. Says thanks for my order of windows defender and firewall protection. My email is given as my user ID. And that I will be auto charged $389.99. And that if I have questions call them.

I received an email that I was selected to complete a "Microsoft Licensing Verification" assessment. Upon review with our IT company, we filled out and returned their spreadsheet (how many licenses we had of various types". This prompted another entity to reach out to me, directing me to their website. It was all a sales tactic, and they impersonated Microsoft. The original request seemed legit but it turned out to be phishing. They were very aggressive, indicating participation was mandatory and required due to our licenses.

Microsoft defender flashed an alert on the screen saying the computer was locked up and to call a number allegedly Microsoft. Anna MS id 101821766 called from 7075057415 claiming to be a MS employee and would help me solve the problem. Using the "cmd" prompt we discovered 22 apparently hacker IPs. She connected me to one of our banks where it was suggested that our identities were at risk. This person, Tony Smith, 7072326717, claimed to be the fraud manager for Wells Fargo. He proceeded to direct me to move all the money out of the account to "CoinFlip" to buy crypto currency. His number has been disconnected.

*** TAKEN BY PHONE FOR CONSUMER ***

Consumer had a pop come up on his computer screen indicating that his computer was infected. A message came up to call the phone number: (425) 666-3109. He spoke with a "Roberto" who told him that he was with Microsoft and was working directly with the consumer's bank, US Bank (gave phone number for bank as (507) 567-0008.

Consumer was told to deposit $2000 into BITCOIN machine and he also provide a copy of his ID.

Consumer is aware that he won't get his money back and is making steps to contact his bank, FTC, and credit bureaus.

STOP SENDING SPAM EMAILS. Got at least 4 spam emails: $500 American Airlines Gift Card - Your order has shipped!

Hurry up. The number of prizes to be won is limited! Confirm Now!

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$500 American Airlines Gift Card

Congratulations! You have been chosen to participate in our Loyalty Program for FREE!

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If you no longer wish to receive these emails, you may unsubscribe by clicking here or by writing to

click here to remove yourself from our emails list

Microsoft security alert regarding virus attack. Windows blocked by a pop up banner stating not to close or click any links.

Called phone number on the pop up.

Respondent asked series of questions asking to verify email accouns and bank accounts.

Asked to download ultraviewer app to the pc. Which was done.

Appeared to have downloaded c drive content.

Then wanted cell phone access which then became red flag.

Respondent insisted he needed to be able to forward the call to the bank headoffice. Couldn't do so from a land line. He became aggressive and disrespectful.

Ended the call but unsure of damage. Likely we will be victim of ID fraud.

While browsing the internet I had a security alert pop from what seemed like Microsoft (it had what looked like their logo) locked up my computer and told me not to do anything until I contacted them at the number on the screen. I called the number and they had me download ULTRAVIEWER app so I could share my computer with them. Once they were in, they showed me some files and explained that some of the files were hacked and that they would fix them. He gave me a name, phone number, badge number, security code. He then told me to turn off my computer and he would call me back when they got rid of the hacks. He also told me not to talk to anyone about this and if I receive a call from anyone including him that I was to ask for the security code that he provided me. Fortunately, I do follow directions very well and I talked to my son about it when he got home. He convinced me that I had been Hacked and to reset my computer and change all my passwords. Unfortunately, it was 6 hours later and I don't know how much info they were able to get off my computer. I'm a very skeptical person, but they made this seem so real that I fell for it. Everybody needs to be aware that these hackers are better than you think they are. Be safe!

Thank you for using our services.

This email is regarding your purchase of Microsoft defender. Please check below for more details of invoice

Thank you for using our services. This email is regarding your purchase of Microsoft defender.

Please check below for more details of invoice.

Dear partner if you find above information incorrect please contact our customer service executive to resolve the issue. +1(804) 601-0993

If you didn’t’ make this purchase or want to cancel you purchase you can contact our customer service executive +1(804) 601-0993

he’ll help you to get a full refund of your amount. Please contact our customer care representative within 48 hours of receiving this invoice details.

Customer service representative contact: +1(804) 601-0993.

Customer Id : 11472110245

Invoice Id : Win-0041-2245-8874

Email : *********************

Invoice Date : 14th June 2021

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