Matsato Reports & Reviews

Matsato Reports & Reviews (2)

- Stow, OH, USA

Reported details

Phone: (434) 457-3000
Website: Matsato.com
Address: Danville, VA, USA
Email: [email protected]
Country: United States
Total money lost: $97
Type of a scam: Online Purchase

Matsato offers what are purported to be high quality knives and kitchen pans. You place an order, and within a few days, you get an order number and a supposed arrival date range. I placed an order on Jan 1, 2025. The order was supposedly turned over to the USPS for delivery on Jan 21st (delivery range originally given had been Jan 13-20th). After nothing arrived, calls and emails to Matsato customer service proved fruitless. They claimed an inability to cancel or refund the order, but also could not provide a valid USPS tracking number for the package. They steadfastly refuse to issue a refund, cannot provide a real tracking number, and refuse to give a refund. Currently waiting for a supervisor callback. Do not order from this company.

Useful

- Littleton, CO, USA

Reported details

Phone: (707) 877-8380
Website: matsato.com
Country: United States
Total money lost: $200
Type of a scam: Online Purchase

Accidentally placed order with matsato. Called to cancel. The next day i receive email saying order is already packed and shipped. Called to insist on a return label to send it back and they trying to get me to pay for their mistake. My credit card has already been charged and have been unsuccessful getting a manger to call back. I have emailed asking about return label and manager call back with no response.

Useful

Matsato Contacts

If you know any contact information for Matsato, help other victims by adding it!

New reports

888-269-4978 Loan Calls

I keep getting harassing loan calls from 888-269-4978. They call me all day long, even after I tell them to stop. It's non-stop harassment. Apr 16, 2026

888-269-4978 Loan Calls

I keep getting calls from 888-269-4978. They say I applied for a loan and keep calling me. I never applied for any loan with them. They are harassing me. Apr 16, 2026

888-269-4978 Loan Calls

I keep getting harassing loan calls from 888-269-4978. They call me non-stop, even after I tell them to stop. They are very aggressive and rude. I... Apr 16, 2026

888-269-4978 Loan Calls

I keep getting harassing loan calls from 888-269-4978. They call me multiple times a day, even after I tell them to stop. They are very aggressive... Apr 16, 2026

888-269-4978 Loan Calls

I was contacted by a loan company calling from 888-269-4978. They promised me a loan if I paid a $500 fee. I paid the fee, but then they never gave... Apr 16, 2026

Matsato