letroxtronicsdistribute.com Reports & Reviews (1)
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Reported details
I placed an order for a laptop computer and paid by wire transfer (website claimed they were having issues with credit card fraud). A week later they sent poorly worded email communication (via their website) saying they could not ship my laptop and I needed to place another order with them. Please see the email below:
"Hello,
Thanks for your prompt mail,
There's a new development as stated by the board of directors , the shipment was stopped because the MOQ was shifted from 1 Unit to Units. For this reason you can look up another item you can purchase so as to meet up to our requirement. This happened as a result of changes that would occur in prices of products since we are out of promo sales.
Kindly get back to us as soon as possible.
Best regards"
I requested refund in live chat connection on their website, and they refused, insisting I place another order with them. Can you recommend a forum where I can warn others of this fake business?
Their phone number is located in Moore, OK. phone number:(405) 237-8484. I called and got a message saying the google subscriber is not available.
I requested written account of the live chat exchange I had with the business on 1/16/16 and got an email transcript of the exchange from ***@hushmail.com. That live chat exchanges is provided below:
info: Thank you for choosing to chat with us. An agent will be with you shortly.
info: You are now chatting with Kelsey Mino.
Kelsey Mino: Hello, how may I assist you?
You: Hi, can you please send me a refund on order #199. I understand you don't have the item in stock.
Kelsey Mino:
Hold on a second let me check the order number
Kelsey Mino:
Your order requires tax verification which is why you need to add an additional item as we won't be able to refund at this time
You: So it sounds like you don't have a legitimate business. How can I get my money back?
Kelsey Mino:
We have a legitimate business
Kelsey Mino:
You just need to add an additional item that's all