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Kalsten.com

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Kalsten.com Reports & Reviews (1)

- Los Angeles, CA, USA • Sep 17, 2026
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All buyers need to beware that Kalsten is a SCAM. They have a polished website that claims to sell high end products. I purchased several exterior lights that on their site were listed as being made of "high quality steel, aluminum and glass". When the products arrived, they were made of cheap plastic. When I tried to initiate a return that was well within their online return policy that claims to be straightforward, I got entangled with weeks of back and forth with Kalsten reps who literally tried to negotiate by any means possible not to do the return. It was truly a bizarre set of communications from them. Ultimately they lied about refunding money and my original source of payment (PayPal) refunded the funds directly under their own return policy. DO NOT PURCHASE FROM KALSTEN -- IT IS A BAIT AND SWITCH SCAM THAT CLAIMS TO SELL HIGH END PRODUCTS THAT SUBS CHEAP PRODUCTS MADE IN CHINA (BASED ON THE SHIPPING LABEL) AND THEN REFUSE TO RETURN YOUR MONEY.

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