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Janit Company - cuztomboxgifts.com

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Janit Company - cuztomboxgifts.com Reports & Reviews (2)

This company is a scam, placed an order over a month ago still haven’t received my item and no one answers back to any emails. Already contacted my credit card company to report as a fraudulent charge on my credit card.

• Jul 31, 2020

Victim Location 31808
Total money lost $79.90
Type of a scam Online Purchase

I ordered a Library We Are A Team rug from cuztomboxgifts.com on 6/19/2020. I have not received it even though the tracking information says my 4 x6 foot rug was left in or at my mailbox yesterday. Any e-mail sent to customer service gets an automated response with a signature line saying it is coming from an **** ******* *** ** ****** ********  Inc. The address listed on cuztomboxgifts.com is a residence, **** *** **** ********* **** *****, United States. The phone number (740) 919-7442 is disconnected. Emails responding to my customer service concerns come from random names with no mention of a business name. My bank statement shows JANIT Company received my payment of $79.90 through PayPal. The Facebook page says it is managed in Vietnam, which would more accurately match the broken English e-mails that I receive. I honestly do not know the name of this business or where it is located.I would LOVE to get the rug I ordered as there is a plan to hang it in my school where a wall is being painted just for this rug. However, I would really also appreciate an investigation into the legitimacy of this business. Who truly runs it? Where it is truly located? I am currently feeling like I have been scammed.

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