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Imposter Cash App

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Imposter Cash App Reports & Reviews (88)

- Salem, CT, USA

I was scammed out of $3847 by a person representing a cashapp support member. They’re site was hacked and I was told by this so called support member they would help me with my account and in doing so he sold all my money through Bitcoin and left me with $.80 and of course soon after the number was no longer in service.

- Memphis, TN, USA

consumer contacted a number received from google for cash app 512-410-7461. consumer called the number and was trying to see why he was not able to get his money and he gave the person his cash app card number and his cash app sign in.

- Evans City, PA, USA

I received phone call stating they were from cash app to help my daughter. When I clicked on my cash app, the hacker took over my phone and transfered $3000 from my bank account to my cash app account and then to theirs. I was unable to shut my phone down because they kept intercepting whatever I tried to do on my end. My husband was finally able to turn the phone off. The bank would not help us because it was cash app. I don't know what to do.

I recently acquired a Cash Card but didn't know how to use it. I couldn't find a number for them so I Googled how to use Cash App and found this #860-756-0422. I called it and spoke to a Mr. Carry Ford who gave me his cell # (415-697-0447) and told me to download an app called Quick Support. I did as he instructed. Ford told me he was creating a dummy account to help me. Found out later that day that he had taken a total of $1320 from my account in 3 increments ($720+$380+$220).

- Raleigh, NC, USA

Do not use CASH APP they do absolutly NOTHING about your money if you lose it in any kind of case. No and, if, or buts about that REGARDLESS of the situation. Cash app has NO customers service nor any protection for security from scammer. Scammers are all thru CASH APP. So please use some other format for cash flow transactions. I went thru customers services thru email and believe this to release my payments to be received. They just kept asking for more and more it would not work or go thru. I went thru app the get a hold of the REAL support and the next day they e-mail me back stating they are investigating do not response back. That is all they say and do then that's it. They are located in West coast so they are a cold hearted company cut throat industry.

They claimed to have “seen suspicious activity” on my CashApp (I don’t have CashApp) and left the phone number to get my account unlocked.

- Memphis, TN, USA

To all those who use Cash app. *Beware* An employee is creating fake profiles and adding their self to your account, making unauthorized purchases and pretending to be a part of the Cash app support team trying to help you. Sidenote(this pic is the main one they used to hack me and the transactions are as follow.)

- Fredericksburg, VA, USA

I called Cash app and spoke to a scammer I thought was a representative of cash app they move more than $5,000 from my checking account without my permission. My bank couldn't help me,local police ,and State Police was unable to help me. Terrible experience and no justice. Cash app is a terrible company. I have proof that this took place text messages ,statement from my bank ,phone calls Etc. Cash app in/ squares inc

This has been an ongoing issue with CashApp. They used my debit card the first time which was blocked for $200. I cancelled that card and received a new one. I have not used the App in a very long time so I deleted my App. Then I get about 12 emails saying that different names of people were using the app to transfer money and the amounts ran from $100-$300. They were all declined. So I went to actual CashApp and Completely unsubscribed from the App. Which I received an email saying that. This morning I wake up to my normal text from my bank with what is in the account and it is less $200. Someone transferred $200 now to find out using my bank account information. Please be careful. This needs to be identified and looked into.

- Milwaukee, WI, USA

Received an email indicating someone suspicious had logged into my Cash App account. I never signed up for Cash App, but this is also not the first time I've received this type of email claiming to be from Cash App. Details of the "suspicious" activity are listed along with an attached pdf of some sort (I did not open) and a link to "Check Recent Activity", which I did not click on. Since this is not the first time I've received this type of email, I went directly to the Cash App site looking for a way to report suspicious phishing scams. However, I can't do anything unless I actually sign into my account (I DON'T HAVE ONE).

I use Cash app to transfer and receive money all of the time, however there was this one particular time when an amount of $150 wasn't transferred to my account. The amount was from two individuals sent a day apart. The money showed as if I cashed the money out in the app but I never received it. I sent customer service my checking account information showing that I never received the fund but it was nothing that they could do because it was after 60 days. There is no number to contact them, so I had to select the option to refund someone their money back just to get in contact with them at that time. I asked them where the money went and they couldn't answer the question, they kept transferring to different people who gave me different answers. When I presented evidence they told it was too late.

- San Antonio, TX, USA

Scammer claimed to be customer service and got me to give them my account pin but I hung up and deleted my account before any damage could be done

- Columbus, GA, USA

My Cash app account was hacked by someone who was pretending to be a representative from cash app which they have took out my account 770. I did not give nobody no authorization to take funds out my account.

- Carthage, MS, USA

I was trying to contact Cashapp to request a money refund. I sent the money to the wrong person. And I called the number provided online. And this man wanted me to download all these different apps to be able to see my phone screen on his computer and wanted me to change my cashapp name. And then he started texting me!!! Cashapp has some serious scammers. Their answering thing sounded super really and everything. Guy sounded and acted so professional. At firs.

- New Haven, CT, USA

I had an issue with my cash app on my iPhone where i couldn’t activate my card for to the app freezing. I searched on the internet for cash app customer service and was connected to a live agent from cash app. After 40 minutes on the phone with them doing various different things, the call hung up! Never did I get a call back from the rep and my $33 was gone along with me eventually scanning my drivers license thru the app for them! I realized after I was scammed!

On November 10th 2018, I downloaded and received $150.00 from my friend. I left the money in my Cash App. Earlier in August I got a new phone , so I downloaded my Cash App. When all said and done, the money was nowhere to be found in my account. I contacted them via email which is the only way you can correspond with them. From the 24th to the 26th, telling them that my money, $150.00 was not in my account, and I need to retrieve it. They ask me for all of my past and current phone numbers, all of my email addresses, zip code to where my bank card is attached to, and my full name, and my Cashtag username. This request was ask so when it was given, they Cash App can merge the new and old account together and I can see my old account. I provided them with all the information that they requested, and they told me I did not provide them with all the information needed to merge account, but we know what information that not provided.This sounds suspicious. So I went though this 4 more times. They kept on saying, "This information you provided is still not correct, so we are not able to merge accounts." I cannot be more specific about which piece(s) of information are correct" Then when I gave them the transaction date. They gave me the name of the person I had a transaction with. Finally they opted to put the $150.00 back in Kirk Staton account so he could put the money back in my account. As I waited, 24 hour later they reneged and told that was misinformation. So in hindsight, once I gave them the transaction date, they volunteer my friend 1st and last government name. They had to seen this was a legitimate complaint, and my money was still in my Cash App account with they are holding. I feel that they were giving me the runaround from the beginning. Cash App never wanted to give my money back, and that is MAIL FRAUD....

I've looked on the Cash App review via Google Playstore and summarized the same complaint I've told you. But I've seen similar complaints about them holding or stealing money from ppl who have lost atm cards then gotten new ones. Cash App won't allow them to retrieve their money because they have a new atm. These ppl are scammer. I can forward the emails that Cash App and I corresponded? My bottom line is, I want my money back and this company investigated and charged with wire fraud, mail fraul, ect. If they are other departments that deal in these particular case of matters, please direct me to those institutes.

Sincerely Yours

Russell Johnson

Thank You

My daughter received a text from someone claiming to be customer support from Cash App. When she clicked the link someone initially took $50 from her. When she thought she was reaching out to customer service, it was someone else tied to the first person, and they took two additional payments out. Once was for $300 and the other was for $100.

I called the number on CashApp's website and this person answered the phone. He acted as a CashApp representative and since I called the number on their website, I had no reason to believe that he did not work for the company. He asked me to send him money to verify my account. He said the money would not come out of my account, and it did. I later found out that he was a scammer and CashApp has done nothing to help me get my money back.

- Savannah, GA, USA

Friend was trying to get money back but they kept taking her money. Accessed mine and did the same after they told her for security reasons to get someone else. They tried to call me back from+14155299586. The tel. no. Is still active.

On August 19, 2020, I called 855-351-2274 about my Cash App account but rerouted to 888-291-0082 Cash App customer support. Hazel answered; I gave her my information for the account. She said, “I am checking the account now”. Here is what I need to you to do click $250, remember this is just checking – nothing will come out your account. We were disconnected 4 times but she called back. After she called back on the fourth time, she said, I need my supervisor to help you. David came on the line, after got a copy of my NC driving license, we were disconnected 5 times. I asked him, is this a scam, he said no. Well just stop what you are doing. He because vulgar, saying just wait a few more minutes, I said no stop now. I lost control of my phone. In the meantime, I checked my bank and saw that $250 was pending to be deducted from my bank account. Then, I called my bank, Durham Police department and the NC Motor Vehicle department. I sent emails to the Better Business Bureau in Seattle, WA; KA; Sacramento, CA.

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