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Imposter Cash App

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Imposter Cash App Reports & Reviews (59)

• Feb 12, 2021

Victim Location 38116
Total money lost $304
Type of a scam Online Purchase

To all those who use Cash app. *Beware* An employee is creating fake profiles and adding their self to your account, making unauthorized purchases and pretending to be a part of the Cash app support team trying to help you. Sidenote(this pic is the main one they used to hack me and the transactions are as follow.)

• Feb 11, 2021

Victim Location 27502
Total money lost $200
Type of a scam Identity Theft

This has been an ongoing issue with CashApp. They used my debit card the first time which was blocked for $200. I cancelled that card and received a new one. I have not used the App in a very long time so I deleted my App. Then I get about 12 emails saying that different names of people were using the app to transfer money and the amounts ran from $100-$300. They were all declined. So I went to actual CashApp and Completely unsubscribed from the App. Which I received an email saying that. This morning I wake up to my normal text from my bank with what is in the account and it is less $200. Someone transferred $200 now to find out using my bank account information. Please be careful. This needs to be identified and looked into.

• Feb 04, 2021

Victim Location 53220
Type of a scam Phishing

Received an email indicating someone suspicious had logged into my Cash App account. I never signed up for Cash App, but this is also not the first time I've received this type of email claiming to be from Cash App. Details of the "suspicious" activity are listed along with an attached pdf of some sort (I did not open) and a link to "Check Recent Activity", which I did not click on. Since this is not the first time I've received this type of email, I went directly to the Cash App site looking for a way to report suspicious phishing scams. However, I can't do anything unless I actually sign into my account (I DON'T HAVE ONE).

• Jan 16, 2021

Victim Location 90805
Total money lost $150
Type of a scam Phishing

I use Cash app to transfer and receive money all of the time, however there was this one particular time when an amount of $150 wasn't transferred to my account. The amount was from two individuals sent a day apart. The money showed as if I cashed the money out in the app but I never received it. I sent customer service my checking account information showing that I never received the fund but it was nothing that they could do because it was after 60 days. There is no number to contact them, so I had to select the option to refund someone their money back just to get in contact with them at that time. I asked them where the money went and they couldn't answer the question, they kept transferring to different people who gave me different answers. When I presented evidence they told it was too late.

Victim Location 78254
Type of a scam Phishing

Scammer claimed to be customer service and got me to give them my account pin but I hung up and deleted my account before any damage could be done

Victim Location 31906
Type of a scam Bank/Credit Card Company Imposter Scam

My Cash app account was hacked by someone who was pretending to be a representative from cash app which they have took out my account 770. I did not give nobody no authorization to take funds out my account.

Victim Location 39051
Total money lost $250
Type of a scam Online Purchase

I was trying to contact Cashapp to request a money refund. I sent the money to the wrong person. And I called the number provided online. And this man wanted me to download all these different apps to be able to see my phone screen on his computer and wanted me to change my cashapp name. And then he started texting me!!! Cashapp has some serious scammers. Their answering thing sounded super really and everything. Guy sounded and acted so professional. At firs.

Victim Location 06515
Total money lost $33
Type of a scam Credit Cards

I had an issue with my cash app on my iPhone where i couldn’t activate my card for to the app freezing. I searched on the internet for cash app customer service and was connected to a live agent from cash app. After 40 minutes on the phone with them doing various different things, the call hung up! Never did I get a call back from the rep and my $33 was gone along with me eventually scanning my drivers license thru the app for them! I realized after I was scammed!

Victim Location 21030
Total money lost $150
Type of a scam Other

On November 10th 2018, I downloaded and received $150.00 from my friend. I left the money in my Cash App. Earlier in August I got a new phone , so I downloaded my Cash App. When all said and done, the money was nowhere to be found in my account. I contacted them via email which is the only way you can correspond with them. From the 24th to the 26th, telling them that my money, $150.00 was not in my account, and I need to retrieve it. They ask me for all of my past and current phone numbers, all of my email addresses, zip code to where my bank card is attached to, and my full name, and my Cashtag username. This request was ask so when it was given, they Cash App can merge the new and old account together and I can see my old account. I provided them with all the information that they requested, and they told me I did not provide them with all the information needed to merge account, but we know what information that not provided.This sounds suspicious. So I went though this 4 more times. They kept on saying, "This information you provided is still not correct, so we are not able to merge accounts." I cannot be more specific about which piece(s) of information are correct" Then when I gave them the transaction date. They gave me the name of the person I had a transaction with. Finally they opted to put the $150.00 back in Kirk Staton account so he could put the money back in my account. As I waited, 24 hour later they reneged and told that was misinformation. So in hindsight, once I gave them the transaction date, they volunteer my friend 1st and last government name. They had to seen this was a legitimate complaint, and my money was still in my Cash App account with they are holding. I feel that they were giving me the runaround from the beginning. Cash App never wanted to give my money back, and that is MAIL FRAUD....

I've looked on the Cash App review via Google Playstore and summarized the same complaint I've told you. But I've seen similar complaints about them holding or stealing money from ppl who have lost atm cards then gotten new ones. Cash App won't allow them to retrieve their money because they have a new atm. These ppl are scammer. I can forward the emails that Cash App and I corresponded? My bottom line is, I want my money back and this company investigated and charged with wire fraud, mail fraul, ect. If they are other departments that deal in these particular case of matters, please direct me to those institutes.

Sincerely Yours

Russell Johnson

Thank You

Victim Location 31406
Type of a scam Counterfeit Product

Friend was trying to get money back but they kept taking her money. Accessed mine and did the same after they told her for security reasons to get someone else. They tried to call me back from+14155299586. The tel. no. Is still active.

Victim Location 29720
Total money lost $541
Type of a scam Tech Support

I called the number on CashApp's website and this person answered the phone. He acted as a CashApp representative and since I called the number on their website, I had no reason to believe that he did not work for the company. He asked me to send him money to verify my account. He said the money would not come out of my account, and it did. I later found out that he was a scammer and CashApp has done nothing to help me get my money back.

Victim Location 27701
Total money lost $250
Type of a scam Credit Cards

On August 19, 2020, I called 855-351-2274 about my Cash App account but rerouted to 888-291-0082 Cash App customer support. Hazel answered; I gave her my information for the account. She said, “I am checking the account now”. Here is what I need to you to do click $250, remember this is just checking – nothing will come out your account. We were disconnected 4 times but she called back. After she called back on the fourth time, she said, I need my supervisor to help you. David came on the line, after got a copy of my NC driving license, we were disconnected 5 times. I asked him, is this a scam, he said no. Well just stop what you are doing. He because vulgar, saying just wait a few more minutes, I said no stop now. I lost control of my phone. In the meantime, I checked my bank and saw that $250 was pending to be deducted from my bank account. Then, I called my bank, Durham Police department and the NC Motor Vehicle department. I sent emails to the Better Business Bureau in Seattle, WA; KA; Sacramento, CA.

Victim Location 23704
Total money lost $285
Type of a scam Tech Support

I was having trouble with my cash app debit card to take money off of my card so I looked on the internet to find cash up support I found what I thought was Cash app support they talked me through everything then they said they were going to create a dummy account to get me into my current account to see what's going on and try to fix it long story short the $285 I had on my cash app was transferred to someone that was not cash app support

Victim Location 14626
Total money lost $1,100
Type of a scam Phishing

Pretended to be a cash app Operator to help and assist me with my account on cash app had me go through the steps to my bank account and with drawl $1200 altogether out of my account I want to check my account to make sure is this what I’m saying and the amount was taken out of my account the representative Terry said that in order for him to help me into assist me with my cash app I had to download a appSo he can further assist me I am so hurt by this that we have people out here scamming others to get money from them I am praying that my bank help me out with this situation I’ve never been through this ever in my life I am so hurt by this I wish I could explain in more detail there are more question I mean answers that I can give you but I can’t it’s too much to type thank you for listening

Victim Location 32926
Total money lost $3,000
Type of a scam Phishing

Cash app has stolen $2,000 to 3000 Out of my account without my permission or knowledge and i want to proceed with prosecution

Victim Location 91106
Total money lost $618
Type of a scam Credit Cards

This happened on Monday, August 31, 2020 @ approx. 11:33 am (PST)

I called the number that was advertised as the Cash App Support 410-394-7444. This was advertised with the Cash App logo. I snapped a photo of it.

The purpose for my call was to inquire about how long it would take to get my refund from a recent cancelled Macy’s purchase that I made on Sunday, August 30, 2020. Macy’s said to call the Credit Card Co. for further details, so that’s why I made the call.

The gentleman that answered the Cash App Support #410-394-7444 (Richard Brown), sounded like he had an Indian accent (now that I look back & reminisce about all that he did). I’m learning that a lot of people that are being scammed these days, are being scammed by foreigners that have an Indian accent. He explained all of these different things for me to do in the app so that he could VERIFY my identity so that there would be no fraud. (Well he ended up being the FRAUDSTER!)

I asked him what did All of those verifications have to do with him checking on my Macy’s reimbursement. He said that he needed to do about 15 back & forth transactions to complete the verification. It was a MESS! He asked me to get my husband because he needed to see a transaction between him & I to verify my identity. By the time I caught on to what he was doing he had already taken $130 from my Cash App account & $488 from my husband’s Cash App account. (I am a nice person but I had to let Mr. Richard know that I wasn’t playing)! I used my Stern Voice at him repeatedly & told him that he’d better put our monies back into our acct’s. It took some time for me to hang up because I was so upset. I kept questioning him over & over & over again. He kept saying the funds will he returned within 30 min. I wasn’t feeling comfortable with that at all! He gave me some bogus number (after my asking), to call him back within 30 min. I called & found out that the number was bogus. My blood began to bowl at this point & I called that initial advertised Cash App number again 410-394-7444, & some other lame indian accented guy answered the phone. I called abt 2-3 more times because one guy hung up on me when I told them that they’d better give us our monies back. At that point our information had been compromised! Next I spoke to a person who said his name was supposedly, Jerry Atkinson, with another Indian accent. He kept telling me to calm down & that he was gonna help me & get our monies reimbursed. He said that he could see that the first guy Richard had been fraudulent. I’m like, “What?”

I began questioning him about them not being who they said they were. I asked, “Are You All Really Cash App?” Of course he didn’t answer my question! He kept trying to calm me down saying he’d get our refunds but the only way was for me to go to Target & Buy a Gift Card so he could put the refund on that card. I said ‘No!” Needless to say I immediately began cancelling the bank card that was associated with my Cash App acct., calling the Credit Bureau’s, Police Dept, FTC, SSA, IRS, All Necessary Entities, You Name It!

I left a few messages to let them know that they would be reported!

Other Numbers:





Victim Location 11518
Total money lost $1,200
Type of a scam Bank/Credit Card Company Imposter Scam

Thought I was receiving support from CashApp, after researching a “customer support number”- which was not the CashApp legitamate number. The scammer, who called himself Jay King- of Indian decent it seemed, had me do a number of transactions to “fake accounts” to assure me that my account transactions were working and the money was not coming out of my bank account. However, later on I have come to find it was. Then, the scammer somehow got me to set up an account that looked like I was sending the money to myself, yet I was actually withdrawing from my own account. Then unknowingly had me delete my own account so now is shows no activity-no proof. He goes by the name of Jay King. He had me download QuickSupport app and was able to see my CashApp account as I was assisting me.

Victim Location 32967
Total money lost $1,491
Type of a scam Bank/Credit Card Company Imposter Scam

Cash App if an App that people send money fast to family or friends , ordered a debit card in black color from Cash App , I received a white color , I called to tell them that I never ordered white card and I want the black one . They told me thru the phone that I need to download another App that is called quicksupport and we can reordered with the right color , after I download the app , after that they say that I need to transfer some money to the card and I did because I thought it was for my balance , well they removed from my bank acct $1491 w out my consent , I really don’t know how they did , I need my money to feed my kids that’s what I want my money back . Call my bank after that but they rob $1491 allready from my bank acct online . This Cash App is a scam .

Victim Location 10940
Type of a scam Phishing

Person pretended to be from Cash App support. Asked me to download teamviewer quick support and tried to get me to send them $300 through my cash app account

Victim Location 78223
Total money lost $348
Type of a scam Phishing

They are scamming people for money I had an incident where I had to pay someone back and they would make my money available on my cash app immediately and now they want more money for me to put down and then they give me my money back that is so dumb and stupid for them to do that and do people that way

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