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Hey Dude / imposter

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Hey Dude / imposter Reports & Reviews (16)

- Longview, TX, USA
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Sent them a email stating I had not received my order and wanted to know where it was.

They said shipping times will vary and offered me 20% discount for compensation.

It has now been 11 days more since I had reached out to them. Sent another email still asking for shipping company so I could call them myself. Would never say shipping companies name ( guess they had to keep it a secret since it doesn’t exists haha). I then got another email from them stating “What we want to clarify is that we are a responsible company” “at anytime our customer service team insisted on providing online service to customers. I then told them I just wanted my money back I was tired of waiting and since I paid $2 extra for shipping insurance. They then said my order should arrive in 1

7-15 days and if I’d like they would like to offer me a 40% discount for all my troubles. That was on 02/16/2025. Hummmm I wonder where my package is?

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- Otis Orchards, WA, USA
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Ordered some hey dude shoes and they gave me a Chinese tracking number then it said after several weeks that it was delivered I tried to contact them no contact except by email which they keep reassuring that they are not scammers and they will replace my order

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- Denver, CO, USA
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Heavily discounted shoe website with Hey Dudes

Placed an order for merchandise through TikTok shop, bank account was charged, but product was not received. Phone number is not valid so I can’t contact the merchant directly.

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- Tryon, NE, USA
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Could only communicate through email. For delivery confirmation but it was delivered to California and I live in Nebraska. Email response was they would look into it. Then after several emails they said they would resend the items. That was all started in July. I asked for a refund and have never received any refund or items.

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- York, PA, USA
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A special one day offer on Hey Dude shoes was advertised on Facebook. Given that the site used a current Hey Dude logo and the website appeared to look exactly like the Hey Dude site that I used in the past, I thought it was legitimate. I ordered 6 pairs of shoes and used my bank debit card to pay. After placing the order, I received an email that appeared legitimate along with an email address to contact with any questions. This order was placed in June 2023. I received a tracking notice a month or so later. Seeing that the products where being shipped from China let me know that this was basically a scam. I kept checking the tracking notice when in August I noticed my shoes where delivered to a city in Texas (I am located in Pennsylvania) stating that the package was "left with an individual". So, I contacted the email address ([email protected]). I have now sent 5 emails to the address and each time I am given the run-around. First told they would look into it, then I should contact my post office, then they would contact the logistics company, then they would re-ship. It is now November and still no product. I've sent messages to the email stating I want a refund, but they won't refund my money. Every time I try accessing their "store", it states "Sorry, the shop you are looking is closed right now, please try again later". The "store" never seems to be open...https://zoujian111.myshopline.com/. If I realized the products where coming from China, I would NEVER have ordered, but shame on me.....when something is too good to be true, it is!!! Don't fall for great deals on popular products!

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They were running a sale on them you were aloud to buy 4 pairs! I ordered them back at the beginning of June now when I try to track my order it says closed, I’ve tried to email them they won’t return any of my emails

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It was on july 5th claiming hey dudes shoes, it was onsaleatation.com but address is not found

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I saw a Facebook ad for hey dude shoes with a special for the holiday. I went thru Facebook to the store where I purchased it of what their store looked like. There wasn’t anything abnormal about the website. It was only weird when I got the confirmation email. It has tracking so I wasn’t worried. Then the tracking said it got delivered in California which I know that was not the address I put obviously.

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Saw an advertisement for a sale on Facebook. Followed the link to Heydudestores.com. Purchased items. Did receive order confirmation email and shipping confirmation email. The tracking number provided shows the package being delivered to a completely different state. Tried contacting customer service at the email provided in the confirmation [email protected]. Have not received a response. My debit card was charged $35.98 for the purchase as well as the bank charged an international service fee of $0.36. I continue to receive email ads for HeyDude shoes from this site.

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If you go to "order details" or "visit store" it takes you to pop-upshops.top briefly then get error : this site cannot be reached. If you click Order tracking RG017436955CN it takes you to https://www.track718.us/en/detail?nums=RG017436599CN. Then it says that this page is unresponsive close or reload.

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Provided email with shipping information though Track-it and SHOP app several notifications that purchase was coming from China to LA and was being delivered to some address is Encinitas, CA when I live in PA. Did not respond to my email as neither did track-it when I tried to put out wrong delivery address.

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- Independence, OR, USA
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I googled a store I wanted to purchase shoes from. Made the purchase but it turned out to be a duplicate website created by a scammer. Luckily I watched it closely and caught it before they could attempt to withdrawal more money from my account.

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- Littleton, CO, USA
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Bought two pair of Hey Dude shoes. Never came

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My mom received a link for heydudes that were 20 dollars a pair she bought 2 for me and 2 for she is a older lady so she isn’t to familiar with scams but after reviewing a bit I realized that it was a scam site

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- Marysville, WA, USA
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It was an ad on Facebook for the brand name Hey Dude Shoes, created an account with my name, address, credit card info & for $20 only today promo, click on the link, ordered 2 shoes in the total of $31.98 with free shipping , withdrawn from my account, contacted my bank to report it!

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- Coraopolis, PA, USA
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It was an ad on Facebook showing a sale at hey dude for 20 dollars a pair. When I went to the ad it looked exactly like hey dude, no one would ever know. I purchased three pair and put my payment through as I would on any online order. When I got the confirmation email, that’s when I knew something wasn’t right. It said at the bottom, if you have any questions or concerns contact [email protected]. Now why would a company have that email address? It also had no tracking info or anything. I contacted the email and said I wanted to cancel my order and I got on email back that said if the item was already shipped they can’t cancel it. I said it hasn’t shipped and I want my order cancelled immediately. I now am getting no response.

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