Hearth Manor Reports & Reviews (1)
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Paid over eight thousand for gas insert fireplace not delivered
So far, they had only installed the gas line, electric and chimney liners in my fireplace cavity and for several months they gave excuse after excuse for the delay to install the gas insert which was the bulk of the cost and I have yet to receive it.
I requested a refund and they assured me they will provide me one but has yet to do so. I tried to visit them but on their front door I discovered a distress warrant from their landlord for outstanding debts they owe as well as a handwritten sign stating that they are closed for renovations from July 9 to July 16 which I find highly unlikely, so I have little confidence in getting my money back.
I have lost a lot of time and money from promotions to install the mantel around the insert once the install would be done as well as time lost to finish renovating my home before I could sell it.