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Heapbulb.com Reports & Reviews (1)

- Ijamsville, MD, USA • 19 h ago
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Placed an order from Heapbulb via Instagram on 6/17/26. Cancelled this order via support@Heapbulb referencing the order number within 2 hours. Contacted my credit card company to alert that I was suspicious, and block this transaction that had not come in yet. Was instructed to replace my credit card, which I did. The item arrived on 7/8/26. I contacted support@Heapbulb stating this item was sent in error by them, since I had cancelled it on 6/17. Requested return instructions. They replied with attached correspondence requesting pictures. They were sent, and I was then offered $6USD to keep the item since return shipping was so expensive. I declined, and was then offered $9USD. I have filed a dispute with my credit card company. It should be noted that the original order confirmation total was $67.18. The charge submitted to my credit card was $83.98. I have screenshots of all correspondence, but was only able to upload 1.

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