SCAMHD Vision Works Reports & Reviews (8)
HD Vision Works Contacts
Phone: |
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Website: |
www.hdvisionworks.com
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Misrepresent items as in stock
Hi,
Please call 240-343-7838 to confirm your order.
Thank you,
HDvisionworks.com support.
I promptly called the number provided, & the man who answered simply said, "Hello." I told him that I was instructed to call & verify my order. He said he didn't know why, would check with the distributor, & would call me right back. I never received a return call. On July 9 I went online to check on the order status, & it was still listed as processing. I called the phone # listed on their website, which is also the one that was provided in the email. When the man answered, I requested a status update on the order & was told the same thing as before, at which point I informed the man that I had called several days prior & never received a return call. He apologized & said that COVID-19 has caused delays. I looked the business up on Scam Advisor & found three complaints against this online electronics vendor that mirrored my experience. In light of the red flags, I had doubts that the order would be fulfilled and that my credit card info would remain secure. As a result, I cancelled my credit card, attempted to cancel my order online, & decided to report my experience so that the ScamPulse.com could determine whether or not this is a reputable online business. I find it unacceptable that, when I checked the order status online, it simply said "Processing" for an item that was listed as "in stock" & ordered 8 days prior. If the business is a sham, I want their website taken down so that others don't make the mistake of trying to order from them. In the unlikely event that the business is legitimate, they need to: 1) improve upon their professionalism when taking calls; 2) respond to customer emails & telephone inquiries in a timely manner; & 3) proactively update customers on order status & any unforeseen shipping delays.
The ScamPulse.com New Jersey office reported the following to me in response to my complaint:
https://www.hdvisionworks.com/
HS Vision Works /HDVW not registered NJ St Dept of Treasury
Googled address-Residence?
Googled ph# links mentioning HDVW
240 is Maryland
ScamPulse.com -nothing
Website registration is private